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Hi All, We have two customer groups (e.g., Group A and Group B), each with one or more customers assigned to them.When creating an order for Group A using a sales part, is it possible to apply a price break to the group of customers?For example, the price group could be as follows:Min Qty: 1000, Price: $20Min Qty: 2000, Price: $15Min Qty: 3000, Price: $14In this case, I may have 2 orders for Group A (the orders would be for 2 customers), and the total ordered quantity is 2500 units. Does IFS have an option to apply the price break based on the cumulative quantity ordered across these orders?  ThanksDivya 

HI,In mobile I am hiding few fields based on the drop down selection.Can someone help me giving some basic syntax examples. Like I need to hide X field based on Y fields drop down selection(Say Z). Thanks In Advance,Pinmaya 

Dear Team,I am currently working on invoking a REST endpoint via REST SENDER1 for an APPS 10 customer. However, the application message consistently remains in the "Waiting" state, and the following error is generated:Exception while sending data Caused by: java.net.ConnectException: Connection timed out: connect The customer is operating on UPD Level 20. I have reviewed several related posts in the community and followed the suggested steps, including manually suspending and restarting the application message, but without success.This issue occurs for both the event action type "REST Call" and when invoked via the plsql_rest_sender_API.I would appreciate any guidance or suggestions on how to resolve this issue.Thank you in advance for your assistance.Best regards,Nija

I have created an import to add item notes. This adds text to the Item Notes field on installed items, but they do not appear as Item note on service orders. If I manually add text in the Item Note field, on the other hand, Item Note is shown on the service.(I apologize for language)So I suspect there is an issue with the import. Any tips:  

Can anyone advise on a PL/SQL API to get either the Person ID or the Person Name from an Employee ID?E.g. for an individual with Employee ID = 12345, Person ID = “JSMITH” and Person Name = “John Smith”, is there any API to get either JSMITH or John Smith from 12345?

Hello,Is there a way to change the filename of the operational report that is generated and downloaded in the browser?I need the filename to be generated using the values of Operational report parameters that user will enter while running the report from IFS.Best regards,  Laura

I need to set up an event action that checks against the users default site…I cannot locate the api call to check the users default site. :-/Can someone please steer me in the right direction? Thanks,

Hello,where I can find “Serial Rule” field in IFS Cloud form “Part”?I do not see it in IFS Cloud form “Part”: 

HiWe are facing an issue on our new instance CFG. We cannot print any document. In the Report Application Messages, Print Job are stuck with status Working. I tried to create a new queue and move some jobs to this queue, with same results. I also tried to stop and start all queues…Have anyone seen the same problem ? Many thanksBenoit

Hi,When running Apps 10 I have qualification profiles assigned against routing work guidelines based on employee competencies. I need the work guidelines signed off by a suitably qualified employee. This all works fine in Enterprise Explorer from the shop floor workbench when signed in as an employee, however in Aurena there does not appear to be any work guideline functionality on the shop floor workbench, so that if I was to use the shop order work guideline screen, this does not allow me to enter as an employee and so bypasses qualification requirements.Has anyone had any success in using qualification profiles on work guidelines in Aurena, if so how? Or is this just missing functionality in Aurena? ThanksAndy

Hi,I have an Apps10 integration project involving several interconnected applications, and IFS is one of them. The interfaces use REST APIs.As part of the deployment of these interfaces, I have a request to manage versions of the REST APIs so that they can identify the version number of the interface in the url and activate one or the other.Has anyone ever had to manage different versions in an IFS API? Is there a way to do it?for example :<url>/main/ifsapplications/projection/v1/CommissionReceiverGroupsHandling.svc/CommissionReceiverGroups<url>/main/ifsapplications/projection/v2/CommissionReceiverGroupsHandling.svc/CommissionReceiverGroups<url>/main/ifsapplications/projection/v2.1/CommissionReceiverGroupsHandling.svc/CommissionReceiverGroupsThank youFabrice

In IFS Cloud 24R1,If an email has been transmitted e.g : a Purchase Order and failed due to an invalid email address.On which screen in IFS can we check the failed email transmissions and the reason for the failure ? 

Hello, I am trying to create a new report rule that helps me to print the only handling unit layout that was created for the specific layout.  I have created the rule like this:  Expression 1 :  I have tried both APTR and ‘APTR’  for the Expression 2. Only one part number is going to be related for only one specific customer. That’s why i have referenced sales part cross reference. And also part nos are same with the catalo nosThis label should have been printed on the shop order handling unit structure , before packing. When i print this label from the shop order , i am waiting from that system that i chooses the correct layout for me.  But it still chooses the labels according to the report definition sequence.  I want the system to choose the label i have defined on the action of the report rule. 

Hi, It is possible to change part number assigned to a serial object? Regards,Aleksandra 

I am trying to import an IFS REST - Partner Connector Operation in Boomi for a StandardEntity (BusinessMailEntity) but I am getting the “Unable to browse connector: Projection not found, or not Included in Compatibility Application Type”.Things I have done:I’ve activated it in the API Explorer screen. I have granted my Boomi Service User the permissions to that projection. I’ve also tested the calls in Postman using our boomi connector set up and it works fine but not in Boomi. In Boomi, I’ve tried all combinations of Actions and Projection Category when importing the projection but no luck.I have been successful with importing a “Standard” API but I have not done “StandardEntity” before.Am I missing a step that I need to do for Boomi to recognize a StandardEntity API?

I get the following error when trying to delete and accounting group. What setup is this tied to that is preventing this?  

Hi teamI would like to understand the functionality behind the “Use Default Payment Method for Installments” option under the Supplier/Payment Tab.I know that when this toggle is enabled, the default payment method is updated in the supplier invoice or installment plan. However, my question is:When this toggle is enabled, is there a limitation that restricts payments to the default payment method only?I have the following scenario:The above toggle is enabled for the supplier. The supplier’s default payment method is ACH, but CHK is also connected. I hve created an invoice so the payment method in installment plan is ACH Create the payment proposal and the Payment method % -So my invoice is included to the payment proposal But when I try to create the payment order for the payment method CHK,I get below errorI noticed that I can make a payment using CHK if I disable the “Use Default Payment Method for Installments” toggle under the supplier.Could you explain why the system restricts me

I have found quite a bit of useful information - but I have some questions: How can we restrict the products the cutsomer sees when creating a new service order? How do we restrict the request types?    Is it possible to cuustomize the open order page?   

Hello, I need to rewrite my SQL command to expression command, for examle like this one: IFSAPP.Inventory_Part_Api.Get_Part_Product_Family(contract, part_no) Where can I find this API? In Oracle SQL Developer I cant find it, or should i download PL/SQL Developer and find it there?

I have a question regarding Shop Order Req (SOR) vs Shop Order (SO) start dates once they are manually created. We are using infinite capacity, along with backwards scheduling. MRP is driving the SORs and start dates. When manually converting SORs based on SOR start dates, the created SO has a different start date than the SOR originally had. i.e. We review SORs 1-2 days before the the start dates and manually create SOs from then. I would expect the newly created SOs to have the same start dates as the SOR we just converted, but at times they differ.  Looking for feedback on what cause the the SOR and SO start dates to differ?

Hi everyone,I am testing the Service Management in Cloud (R24.1.5) and I have created notes to see in MWO. However, although they are apparently syncronised to mobile, they are not displayed in MWO. I am able to see the Service Notes per Task but not the service notes for the whole Request.Any idea?Thanks in advance.Regards,Irene

IFS version:  IFS Cloud 24R1SU5 I have an event action (workflow) that I would like to activate when a custom attribute from an Event has certain values: Custom attribute is titled “INVENTORY_FLAG” and defined below:Purchase_Part_API.Get_Inventory_Flag(&NEW:CONTRACT, &NEW:PART_NO) The possible values returned from this custom attribute are “Inventory Part”, “Non Inventory Part” or NULL.  I would like the workflow to run when the value returned is “Non Inventory Part” or NULL.  Will the following satisfy that?  I worry about NULL...  

I have created an import template to populate the Notes field on Installed items. It works for most of the items (I import about 5000), but fails on about 20% - with the error being that the serial is not unique. But I have checked in items-table, and it is unique. Here is the error (for one line):  

Hi everyone,I have just hit upon another issue and that is the maximum characters limit on a custom enumeration.Just wondering can I achieve what I am after by creating a CLU and the user selects what they are after from there ?.Not sure if this is even possible  just a thought - please let me know your thoughts. Thanks

Can anyone advise what my expectations should be in Cloud with regards to clicking a field name in order to sort results? The screenshot below is in Material/Services (Project Definition).  I clicked Supply Option and it sorted by this field (confirmed by the up-pointing carat) but we were process testing in Receipts earlier today and clicking fields in the header didn’t appear to work.  My colleague and I have encountered this in other screens too.  I’m hoping it should be available view/application-wide …??   Thanks!Linda