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11547 Topics

Why are there no items in the Cost Center Id drop-down list?

We are using IFS Cloud version 23R1. On the Manufacturing Labor Class screen, and also on the Manufacturing Labor Classes screen, there is a field called Cost Center Id. See below: All the values have gone. It used to have options in the drop-down list of available values but the list is empty now. The values we’d like to use are in the system on another screen called Code String Completion. See below: Does anybody know why these codes aren’t showing as options in the Cost Center Id drop down list please?

972

11 months ago

TSPPRICHDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Business Reporter Execution Server reports never finish

We have been using BRES for a few months now but it’s been quite slow recently. IFS Apps 10 update 12 (Soon to be Update 19)When we restarted it we noticed 4 reports started straight away but they never finish.BRES LogI found the reports on the BRES Report Queue but I can’t delete them.BRES Report Queue Can anyone tell me how I can clear these reports from the queue?Currently no other reports can run.ThanksPaul

983

11 months ago

bdoucetteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Why are fields defaulting? 22R2

Hello, Currently, there is a field on the Supplier for Purchase Part page called “discount %”. It is set to mandatory from the get-go, but it also automatically defaults to zero, so the mandatory setting is a bit useless since it will never not have a value unless you delete the zero. Is there any way I can remove this zero from defaulting onto the field so we can make sure users are entering the correct value? I would normally create a workflow to do this but since this is before the part is created, it doesn’t seem like it would work. Thanks,Bryan

25111

11 months ago

PIrelandSidekick (Employee)

asked in Document Management (DocMan)

DISCO DOC Attachments related to Historical Record

It looks like we’ve added a new “standard” Document Class to our database. Now I see that we have INVOICE and DISCO DOC and its definition says it is Attachments related to Historical Record.What historical record is this referring to? How is it intergrated into the system? How does it work?ThanksPatrick

553

11 months ago

KNikitha5Do Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

OFFLINE queries not working-not able to add sync policy & offline filter to query as getting error 'Rule/Property deprecated from target version 23R1 Onwards'

I have added below query and not able to add syncpolicy and offlinequery to the query declartion as i am getting the error “Rule/Property deprecated from target version 23R1 Onwards”query CNonMegaAssignments { from = "Mobile_Work_Order"; where = "UPPER(Jt_Task_Api.get_c_call_id(task_seq)) not like UPPER('Mega%')"; keys = WoNo, TaskSeq, ExecutionInstanceSeq; attribute TaskSeq Number; attribute ExecutionInstanceSeq Number; attribute CCallId Text { fetch = "Jt_Task_Api.get_c_call_id(task_seq)"; }}If i try to use above query then i am not getting the data in mobile but getting the data in cloud mobile screen@Yasas Kasthuriarachchi @James Ashmore @Rukmal Fernando @Uthpala

545

11 months ago

Dharshankumaar MahendranSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Exception error when Projection is called through routing address

Hi All, I was able to successfully POST a new sales group using Postman. Now, I am attempting to achieve the same using a file.Integration API used is follows: This involves placing a JSON file into FTP IN, fetching it through custom routing, and finally directing it to a routing address that calls the same action type projection.When I perform this process in the CORE system, I encounter the following errorExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data Caused by: org.json.simple.parser.ParseException: null Have you encountered this issue before?

2263

11 months ago

PIINKADAMDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Multi-select custom field in MWO

Hi, We are trying to add a multi-select custom field in MWO but the field only allows for selecting a single value in MWO. The field allows multi-select in Enterprise explorer. Any suggestion on how to make the field multi-select in MWO?

1535

11 months ago

TheofilLepschySidekick (Partner)

asked in Document Management (DocMan)

Put file into File Storage

Dear Community,we have a new IFS Cloud 23R1 implementation, and we have to add thousands of files to DMS, Repository Type = File Storage.Which is the best way to do that?We’ve tried to update the EDM_FILE_TAB and to put the files manually in the docman folder, but it doesn’t work.Thanks for your feedback!BRTheo

36210

11 months ago

TatKkkkkRDo Gooder

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Duplication of part disposition created

Hi Team, Please let me know, whether there are any automatic mechanism for creating part disposition, in our case in mobile created one part disposition but in FSM after some time part disposition duplication created even task is not completed. Note: while duplication creation of part disposition, from mobile part disposition record not synched with DB, it was waiting or ready

762

11 months ago

Tharaka_TdRDo Gooder (Employee)

asked in Upgrades & Updates

Anyone experienced with lobby translations not working after an UPD18 installation? If you have encountered this issue, what solution was provided to fix it?

After installing UPD18, all .trs files are available in both the installation files and the IEE application, but lobby translations have stopped working while other translations remain functional. Have you or anyone you know experienced a similar issue? If so, what steps were taken to resolve the problem?

3227

11 months ago

Laurence DEBRIESidekick (Partner)

asked in Alliance

Customer Support - SA selection freeze

Hi, Running the french version, I have an issue as soon as I click on the “SA selection”.Screen freezes and no answer : It’s OK running the english version, but customer do use french.What can we do ? Can you fix it ? BR ALLIANCE V15.4 Web mode.

392

11 months ago

kvbeHero (Partner)

asked in Finance (Financials)

Intrastat France - Regime code? How to add

Based on the available information about the intrastat report for FranceI could find the following from Deloitte. It states that a Regime Code should be provided. Problem is that I cannot find back in IFS this code? (Source: https://www2.deloitte.com/content/dam/Deloitte/be/Documents/tax/Deloitte%20Global%20Tax%20Center%20Europe%20-%20Intrastat%20Guide%2022.pdf)Also in the docs its not stated as mandatory, only thing I can find is the Nature of transaction but that looks different? Does anyone know how to get IFS to provide a correct intrastat report with the Regime code on it?@Martin Falkenau @Linda Loeffler

1901

11 months ago

Narendran A IDo Gooder (Customer)

asked in Alliance

Service Order in Rejected status must be invoiced

Hi Team,We have a service order which is in rejected status. But client wants it to be invoiced now.Is there any way we can roll back SV from rejected status and then invoice it?Let us know of any process that may help in this situation, so that we will provide the service requested by the client.

825

11 months ago

TosohLBlumHero (Customer)

asked in Distribution (CRM, Commerce)

Actual Pickup of Delivery

We have a situation where we will prepare orders and deliver them in IFS, but then the carrier fails to show up to actually pick up the order. This causes an issue because AP has to wait for manual confirmation from our shipping area that the truck has actually picked up all of the shipments before they can create an invoice. Is there something in IFS that allow shipping to confirm that the order has actually been picked up?

3304

11 months ago

Chris_PerkinsHero (Customer)

asked in Alliance

Combining duplicate Installed Items

Hi, we use V15.4.Occasionally, we have users that accidentally create duplicate Installed Items and by the time we discover the duplication, both versions have history.Is there any way we could link or combine these installed items into just one, without losing the history of either?Thanks, Chris

912

11 months ago

Narendran A IDo Gooder (Customer)

asked in Alliance

Astea Mobile Customizer not working

Hi Team,Astea mobile Customizer not working.Site is up and running but receiving errors. Errors in browser console:1) Failed to load resource: 500 (http://server_fqdn/asteamobilecustomizer/api/locale/getLocale?lang=en-US&part=portal)2) Failed to load resource: 500 (http://server_fqdn/asteamobilecustomizer/api/security/account)After clicking OK Button, we get a continuous loading screen. Any suggestion or advice to resolve the issue will be appreciated.

895

11 months ago

JannetteCHero (Customer)

asked in Data Migration

Schedule a quick report

Hello all, Hoping someone can help with this. I am trying to schedule a quick report so the first thing I do is create the ‘Application server task’. However when I save and RMB I get the following :I select yes, then get the following:How can I resolve this issue please ?

5632

11 months ago

gianni.nevesSidekick (Customer)

asked in Finance (Financials)

Cloud 23.1.5 - supplier invoice Workflow

Hi Guys,I tried everything I’ve been able to find and yet, not been able to show the SUPPLIER INVOICE WORKFLOW tab, at COMPANY-->INVOICE. Anybody can help me? Thanks,Gianni Neves

1516

11 months ago

TheoBHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

CTRL+F9 equivalent IFS Cloud

Hello to all,Under EE in IFS APPS10, we had the possibility to access directly to the history log of a particular screen by doing a CTRL+F9.What is the equivalent in cloud? Is there a button? Thank you!

3023

11 months ago

jamie.malangyaonHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Time Registration - Parked Shop Orders are not showing up in LOV

In the Time Registration screen, when I select Shop Order and choose an operation from the LOV, I noticed that I cannot find any operations that are in ‘Parked’ status. Is there a way to populate those shop order operations? Even when I search for a specific Shop Order # that has an operation in Parked status - no data is being found.

512

11 months ago

ALHAGMOHero (Customer)

asked in Distribution (CRM, Commerce)

How to reprint "Additional Invoice With QR Code" for a customer invoice?

We need to reprint the “Additional Invoice With QR Code”.With Order Report, no parameter is showing up.Reprint from customer invoice only proposes the Invoice layout, not the QR.Thank you for any feedback!IFS10 Update 11Regards Martina

1825

11 months ago

Chris_PerkinsHero (Customer)

asked in Alliance

Want to hide "Accepted by Customer" slider

Hi,Can anyone tell me the name of the slider called “Accepted by Customer” in the Resolve screen of a Service Order please? We’d like to hide that for some Security Setup but I am struggling to find how it is identified. Seemed like it might be “is_accepted” but I think I am missing a prefix or such.

522

11 months ago

SmstovallSidekick (Customer)

asked in Alliance

PR Change Status - Status options menu

Before I issue a ticket to investigate as a bug, I wanted to see if there is something we are missing are do not have turned on. I am looking to the change a PR status and based on the ‘Change Status’ user manual options, I should have visibility of and ability to select a status greater than the current status. Currently, I have no options to choose from. Thanks, SeanUser Manual:PR:

521

11 months ago

Darren RuddockDo Gooder (Customer)

asked in Supply Chain

Automatic Dispatch Advice, not automatically dispatching advice!!!

Hi….again!This issue relates directly to the post below…We have the Send Dispatch Advice Automatically set on for all our sites, for inter-company orders. Yet when the order is delivered, the Dispatch Advice Sent box remains saying No….screenshot below.. As mentioned, the slider is ticked on the site to send the advice automatically…. We can send the advice manually but find it a tad annoying that in our config environment this was working perfectly. Has anybody had anything similar occur??? Many thanks.

1474

11 months ago

jchristyDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Receive warning Client has requested to run in invalid locale every time we try and print a quick report

We recently performed a reconfigure on our middleware server to apply a new security certificate.Since then, our clients display a warning message when printing a quick report. It says “Client has requested to run in invalid local ‘en-US’. English, ‘en-US’ will be used instead. Correct your Locale Setting.You can click OK on this message and the quick report comes up and it can be printed. We do not use IFS Print agents. It also doesn’t come up for everyone, sometimes if you restart IFS it goes away.Has anyone else got this warning before?

861

11 months ago

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