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Hi, We have a problem with the background jobs. While a user releases a customer order the procedure creates a background job for the Customer_Order_Line_API.Calculate_Revenue__ procedure. This procedure throws an error while working in the background however when we re-execute the job works. Even if we Re-execute in the background manually from background jobs it gives an error. We created a new queue for this procedure but it still throws the same error. The screenshot of the error is below. What could be the problem? How can we solve it?The error about combination rules. 

HI,In Cloud, we are getting the below message.  Is there a way around it?  How do you give permission to create a new document for Person ‘*’?  I reviewed the post for same error for IEE, but did not help.  Would it be different for Cloud? User with * Person ID is not allowed to create new documents. Please contact your Administrator Thanks,Jo

Is it possible to have a part automatically populate in ‘Inspection Management’ after so many x amount of deliveries?I have tried using the Triggers such as ‘Interval Scheduled’ and set the Interval for 3, but I still have the part appear in Inspection Management for every delivery. If anyone has any idea on how to do this or if it isn't possible, it would be very much appreciated :)

Hello,IFSAPP10I am trying to copy work center on the right mouse button:  but i got this error message:I just checked the tab “Cost” and the column “End date” is filled everywhere. any hints?thanks

Can someone advise what invoices I should expect to see in the Financials / Customer Invoice section - is this Instant Invoices, for example, rather than those created off the back of Customer Orders which you find in Sales/Invoicing/Customer Invoice?   Very confusing...   Thanks.

I am trying to connect my IFS Report Designer with my IFS Cloud instance but I am receiving an error that the certificate is not found in the IFSReportDesigner directory. When I did the IFS Academy training, I never got this error, and the training environment didn’t have a certificate in their IFSReportDesigner folder: The IFSReportDesigner folder that I got from installing this program did not come with a certificate folder or certificate file (I manually added the folder, but they are still looking for the certificate).I already have my IAM Client set up in my IFS Cloud Instance.I also noticed that there is a step about adding a certificate to the folder from the technical documentation Developing with IFS Report Designer - ALE Documentation For IFS Cloud but the link is not working.Where can I find this certificate?

Hi, I need to manage several activities on specific days and times for a customer.I thought about using the availability patterns on activity types linked to Standard task, but it is ignored in the PSO scheduling. This information is not reported in the task scheduling information.Am I missing something? Is there a way to use the availability model for the activity type in the planning? Thanks 

Hi,can i simply change the password of IFSAPP.i read the topics below and they don't mention any implications/effects of changing it.Change IFSAPP password issue | IFS CommunityChange Password | IFS Communitybut the consultant company told us it is no easy they have to do some work in database it will take almost an hour for them to change.

We have people all over the place creating and sending/printing customer invoices. The extremely slim Accounting department needs to handle all the Accounts Payable day-to-day work and all customer invoice related issues. But the Report Archive only support querying invoices ordered by the users themselves. Invoices ordered by other users cannot be retrieved from the Report Archive.I expect there are several ways to come around this issue. Which would be the simplest and smartest ways? Please advice.

Hello, I created Custom Field in this entity, but when I open my SQL view, it is not there, what should I do?Should I switch on toggle List Of Values for this CF, or there is other option?Thanks   

We are currently working with IFS Cloud (23R2) and have a requirement to add an additional column to the ‘Print Pick Lists’ window by creating a new custom attribute. However, we have encountered an issue: we are unable to locate the entity ‘PrintPickList’ or the corresponding LU in the ‘Entity Configuration’ window. Additionally, we attempted to create a new entity named ‘PrintPickList’ in the ‘Entity Configuration’ window, but encountered an error during this process. Could you please clarify if it is possible to add custom fields to the ‘Print Pick Lists’ window? If so, could you provide guidance on how to achieve this?Alternatively, is there a possibility that this functionality has been disabled for this specific window?

HiI would like to consult with you all, in case customer have group company with company A, company B and company C with Equity Majority and ownership 100% for allI have defined the consolidation structure as the pictures below, I run consolidate balance with successfully, but it didn’t generate intercompany elimination for intercompany transactions.Could you please advise the structure or any basic data should be revise? Thank you in advance.Supaporn .   

Hi Community,We are currently preparing for IFS cloud transition, and we are curious to know if the Inventory Negative On Hand functions differently in IFS Cloud application then it does in IFS Apps 10?Any input and comments will be deeply appreciated!Many thanks as always

Hi, When 2 separate employees are trying to report to a same shop order operation from Shop Floor Workbench at the same time, one employee is getting the below error.There can be situations where more than one employee will be working on the same shop order operation at the same time. Therefore, it seems that this error is not quite that much valid.Is there any way we can avoid this error, and allow more than one employees to report the same shop order operation at the same time ? Thanks,Thushitha

Hello community,We have configured NotifyMe as per Technical Documentation in IFS Cloud 23R2.Customer is using the default app parameters including the HUB URL for notifications. Permission Sets are configured properly and assigned to the user.  Database Processes are also working. But, Send Notification is also not sending the notification even though the BG Job completes without errors. However, when the mobile user registers the device (Windows/iOS/Android), we cannot see the ‘Push Enabled’ option for any user in the IFS Cloud > Installed Apps / Devices. In the app DB Viewer, we see below, not sure if it helps. We have checked the BugReport as well but didn’t notice errors.Cloud logs show the below error:  We made sure that the Notifications are enabled for the app from OS level before logging into the app. I have attached the BugReport as well.Does anyone have an idea what might be causing this issue? And how to solve this?  Thanks much.

When trying to show details of a record in Application Monitoring Console, no records are ever shown. How does this Details page work? Is it not working in IFS Cloud anymore? 

When i change caller or inter new text in short decs after the order is received on device it will not updated before the technician manual update the service order on mobile. When i change priority, request type, problem decs or problem code on the same service order it will update immediately with a notification on mobile. How do I get updates and notification immediately on mobile without SA has to manual update the service order, when I change short desc and caller backoffice? 

Hi All, When inter-site flow is executed, is there a mechanism to transfer external customer order line's price towards internal purchase order line and supply site's customer order line.

Hi TeamGreetingsCan we limit any user to pass entry as per the invoice amount in any screen in IFS when we create a user set-up?For Example: If we want to restrict user to pass entry in manual supplier invoice screen to pass the entry up to amount of 500,000 - whether it is possible?  

Hello.I would like to view the definitiion of an IAL but I can’t find it, not even via SQL developer, what’s the way the view the definition of an IAL?

Hi all,do we have any chance to create a demand and issue configured parts (DOP) from project?Any workaround or tricks that can be shared as we receive this error message: Thank youKRF

Hi all. I have enabled SSO in TEST environment (IFSAPPS10 UPD17) and I can’t access the REST API Documentation. Compatibility Application Type (Int). Note: The Compatibility Application Type (Main) works fine. It prompts me to login but IFS does not accept my Oracle login neither SSo microsoft.Cloud someone help me with it? If a Cancel the sign in, get the error bellow.  

Hello Experts!Recently we are facing undermentioned error while connecting PO with the project activity despite all the posting control type and accounting rules are properly entered interestingly error doesn't appear on one PO’s and another PO’s is  connected smoothly with the same activity any help from the group of Experts will highly be appreciated as it is effecting our day to day procurement activitycurrently we are using IFS APP 10  

Hello Team !  I need to input a global internal transport leadtime (of the ‘From external supplier’ variety) that applies across all registered suppliers (we have 800+ in our database) for a given ‘Ship-via’ option : is there a way to do this without manually creating 800+ items in the ‘Supply Chain Matrix for Supplier’ screen - one for each Supplier address ?Any help will be greatly appreciated - thanks in advance :) Julien

We would like to add a custom field to MWO, we followed the following answer (https://community.ifs.com/service-touch-apps-mwo-mro-43/mwo-customization-new-field-14556) we made all the steps but we are blocked on step 11. Where could i find the UI DESIGNER ?How could we use UI DESIGNER please. For information we use IFS APP10 EE UPD 18