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12994 Topics

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Hi All,What is the syntax to hide fields based on uncheck of a check box in mobile. In short I want to hide 2 mobile fields when the other field checkbox is unchecked(unticked). For example I want to hide part id and quantity when the From Part Needs check box is unchecked on the below mobile screen. Thanks in Advance,Pinmaya

578

9 months ago

dtarantoDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Can you Archive/Hide Obsolete PNs

We have a few thousand obsolete inventory parts (status = O - OBSOLETE). Is there a way to hide/archive these parts to stop coming up on Inventory Part searches? It is “cluttering” the screen and there is no reason for users to see these PNs.In our old system we [in general] archived parts that had been obsoleted for at least 2 years. Once archived, it would not show up on standard inventory part searches. There was a special way to search for archived parts and it was possible to “unarchive”, but seldom did we ever have a need to do this.Thanks

611

9 months ago

pasan.weerasingheDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS connector reader (Ignore if not found)

HiI kindly request an explanation of how the 'Ignore if not found' parameter works. If we untick it, what will happen?

1102

9 months ago

Richard EllingsenSidekick (Customer)

asked in assyst Integrations

Error when saving path on assystETM Message Format JSON

Are there any special considerations or configuration that must be performed to allow for the usage of longer paths when saving a Message Format as JSON?I seem to be unable to save a new Message format with Base Message Format as JSON and Path as anything more than 3 characters. Attempts at longer paths such as /devices causes an error: ErrorPath (JsonExpression) exceeds the configured maximum length of 3The Assyst Wiki (assystETM Message Formats:JSON) does not mention any limitations in Path, nor mention how to configure the maximum length.

444

9 months ago

RASFESidekick (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Resource Group Selection in Time Registration

When a person is connected to an resource group and when that resource group is their primary resource group the resource group is fetched correctly in time registration. But I am able to see the other resource groups and able to select other resource groups and saved the record too.An employee should be only seeing the resource groups only connected to them and not all the resource groups which in the company. Any solution for above. Our employees work in multiple resource groups and they are tagged in for specific resource groups?

1154

9 months ago

jvosbornDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Internal Supplier Setup

I am getting the attached error when trying to specify an Internal Supplier and Supplier Site. The error seems to suggest that there are already Purchase Parts at this site connected to this Supplier. Do the parts need to be set up differently or is this an issue with the Supplier set up?

2194

9 months ago

NagarjunaDo Gooder (Partner)

asked in Finance (Financials)

Invalid Date Format Transaction Date, should be in the format YYYY-MM-DD

Hi Friends, I am trying to load external supplier invoice and getting below errorError : Invalid Date Format Transaction Date, should be in the format YYYY-MM-DDIn file date format is YYYY-MM-DDexternal file Template date format is YYYY-MM-DD Still getting issue kindly help

1633

9 months ago

Lina MencieneSidekick (Partner)

asked in Assets (Asset Management)

Supplier Agreement status for purchasing

Hello,maybe someone knows where in IFS Cloud to find setup for Supplier Agreement Statuses that Allow Purchasing?This was in IFS9 and I cannot find it in IFS Cloud: thank you beforehand for the answer.

712

9 months ago

Manoj Balasooriya

asked in Distribution (CRM, Commerce)

How to Invoice block a customer order – Charge line

We would like to Invoice block a Freight Charge which is in order level. Could you please let us know if we can do Invoice block a customer order – Charge line, which is not connected to any Line? In some orders, we need to review/update our freight charges before it get invoiced. So we wanted to Invoice block the charge.If there is no way to Invoice block FREIGHT charge, Is it possible to connect the FREIGHT to a delivered order line and Invoice block the Order line and after Freight charge is reviewed/updated then uncheck Invoice block line and remove connection line to the Freight charge? LCS Case: G2326906

2693

9 months ago

ddeckerDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Proper setup for Supervisor Access for supervision of an employee in another organization structure branch.

I have a client requirement where the supervisor is in one branch of the organization and the employee is in another. The branch were the employee is located is not in the same line as the supervisor. In the example below, the supervisor (Employee 13) is in branch 250MGT, the employee to be supervised (Employee 18) is in branch FINSL.The supervisor (Employee 13) is in branch 250MGT, the employee to be supervised (Employee 18) is in branch FINSL.Here is the employee file assignments for each.I added the employee 18’s position as an accessible position to employe 13, but it does not show 13 as a supervised employee.I can add access to the entire branch, as below, but the supervised employees are all of them. (employee 17 and 18)Employee 17 is not in the same position as 18. I don’t understand what the first access set up even does. I thought it would give access to one position in branch FINSL. Below is 17’s employee file just in case someone asks.

1353

9 months ago

Chamath KuruppuarachchiHero (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Error when generating Supplier reliability stats

Hi All,I am getting below error when trying to generate the supplier reliability. Seems issue is with the Country GB. Anyone faced this issue and know how to fix this please. Error- The value "UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND (THE)" has incorrect format for [COUNTRY_NAME] in Supplier Reliab Stat. Thanks,Chamath

383

9 months ago

HurremogluSidekick (Customer)

asked in Document Management (DocMan)

Access on Document Revision

Hi all,I don't want users to see the Access tab but this feature comes from FND_END_USER. FND_END_USER is standart permission set therefore i don’t want change standart permission set.When i get the access tab from FND_END_USER what happens?Or What is other solve?

806

9 months ago

CaroleSidekick (Customer)

asked in Assets (Asset Management)

Report In information on work order - IFS Cloud 23R2

In IFS Cloud 23.2.9, in work order management through maintenance module, I am not able to find the class that is assigned to the corrected fault on the work order as we could have in previous version.Field “class” in V8 :In VCloud, we can see 2 times the field “Item class” in the execute work task window but both are not the ones we need. Wouldn’t it be a bug to have the same “item class” field on this window and not to have the “class” field ? What is strange is that I can see the required field on historical work order but not able to reach it in the flow🤔 Thanks for your help

902

9 months ago

tsienkoDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO 6.14.38 - Failed to select from ARC_Snapshot_Timetable_Usage.

Hello,After updating the PSO to version 6.14.0.38, I’ve noticed that a lot of errors appear in the Events tab:ErrorARCFailed to select from ARC_Snapshot_Timetable_Usage.Going on deeper details, we can see Oracle error:Database Error: 936 Oracle.ManagedDataAccess.Client.OracleException (0x80004005): ORA-00936: missing expression https://docs.oracle.com/error-help/db/ora-00936/ at OracleInternal.ServiceObjects.OracleFailoverMgrImpl.OnError(OracleConnection connection, CallHistoryRecord chr, Object mi, Exception ex, Boolean bTopLevelCall, Boolean& bCanRecordNewCall) at Oracle.ManagedDataAccess.Client.OracleCommand.ExecuteDbDataReader(CommandBehavior behavior) at ThreeSixty.DAL.DBAccess.RetrieveData(IDbCommand command, DataTable dtTableToSelect, Boolean bCheckForDuplicates, Boolean bFirstRowOnly, Boolean bAdditionalRows, List`1 lstrExcludedColumns)Looks like some sql definiton error from ARC service...but I couldn’t find the rootcause of it.We have 3 environments of PSO, after the 6.14

612

9 months ago

HurremogluSidekick (Customer)

asked in Document Management (DocMan)

Getting Administrator Authority

Hello everyone,I want to take the administrator authority from the user who created the document revision.How can I do it? Best Regards.

956

9 months ago

Fatih YILDIRIM GumabsDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Inventory Part > Classification > Product Category

Hello everyone, Where can i enter the basic data for Inventory Part > Classification > Product Category and where can i use this information? Thank you,Fatih YILDIRIM

3494

9 months ago

JacJLSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Setup Mobile Work Order with IFS Cloud

Hello,I am looking for help to get a clear set of instructions on how to get MWO working with IFS Cloud. I have noticed there is a lot of documentation that depends on which version you are installing. I am looking to setup the most recent on Aurena Native. Following Questions:Am I to follow the Regular Set of instructions for installing the Touch Apps Server? - IFS Touch Apps Server Installation I am having a hard time understanding how to get data to be sent between IFS Client and MWO, is there a clear set of instructions for this? I found the following Mobile work order pages: Mobile Work Order - Technical Documentation For IFS Cloud IFS Cloud DocumentationBoth of these pages mention different permissions that need to be setup. Should I be referencing both of these pages?I also noticed the one page mentions Group Push and that Users need to be connected to sites. Is there anywhere that clearly explains how this can be setup? Any help is appreciated.

2575

9 months ago

Timmermans RoelHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

WO Pick List versus CO Pick List

Hi All, I am looking for some confirmation on a question(s). Situation:For both CPO/Shipment and WO we can create ‘Pick Lists’. But it seems that - although they are both called ‘Picklists’ - they are not the same. We already notice this with the Pick List numbering which does not seem to follow in order. CO/Shipment picklist can be a high number, but the WO picklist is a low. And if you create first a WO picklist and get for example ‘5’, then a CO/Shipmennt picklist could be ‘1256’ and again a WO picklist that would be ‘6’ (following on 5). So it seems they follow different incremental values. It also shows on ‘Picked Pick List lines’, where the ‘Source Ref’ = ‘WO’ cannot be selected, there is only ‘Customer order’ / ‘Project Deliverables’ / ‘Shipment Order’ / ‘Purchase Receipt Return’. Pick by Choice only seems to work on CO/Shipment Picklists, not on WO picklist. So questions:Am I right that these are 2 totally different sets of tables? If so, would it not have been more transpar

572

9 months ago

msurasky-priceSidekick (Customer)

asked in Data Migration

Data Migration Manager fails to enter UoM

Hello Community!Today I’m trying to insert some Units of Measure using Data Migration Manager. When I try to commit my changes, I see the error description “Method MODIFY failed : ORA-20122: IsoUnit.ERRUPDUSED: The field [USED_IN_APPL] is not valid for update for user defined codes.” in those UoM that are user defined.Any ideas how can I approach a solution for this? So far I tried setting the “USED_IN_APP” as “Out of Scope” in the Target Table definition but that doesn’t make any difference.

1103

9 months ago

Chamath KuruppuarachchiHero (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Mass update the PO lines planned receipt date

Hi Guys,Is there any out of the box solution available to mass update the PO lines planned receipt date in one go for a specific purchase order.One purchase order usually contains the 30+ lines for different projects and parts with the same wanted receipt date on header. Seems changing the PO header wanted delivery data wont do any changes to the existing lines. Any one found a solution for this? Client is using 23R2 Thanks,Chamath

1145

9 months ago

matt.wattersSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Gantt Height in Visual Shop Order Operations Planning

24.1.5In the Settings dialog for Machine Operations Scheduling, there is a setting for Current Gantt Chart Height with the options Small, Medium, Large, and Auto. When I change this value, all it seems to do is shift the Gantt left-to-right or vice versa, the height does not change.What is the intended function of this setting?

791

9 months ago

NipunGunaratne93Sidekick (Partner)

asked in Assets (Asset Management)

Technical class and Attributes are not visible on Type Designation tab on Functional Object

Hi All,When a Type Designation is connected via the General Tab of the functional object, and a Technical Class Template is also connected, the information of the technical class and attributes details are not visible on the Type Designation Tab. Instead, it only appears on the Requirements Tab. The same information appears to be duplicated across three locations: Type Designation Tab Requirements Tab Attachment Panel (as characteristics) I’m trying to understand the functional purpose of the Type Designation Tab. Is there a specific use case or workflow where this tab is essential, or is it redundant due to the availability of the same information on the other tabs and attachment panel?Please let me know your thoughts!Thanks & Best Regards,Nipun

1523

9 months ago

EntUviniGSidekick (Partner)

asked in Document Management (DocMan)

Custom field issue in Document Revision windows after 24R1

Our customer has installed version 24.1.5 recently (previously used version 23.1.4) . They have custom fields in the Document Revision window, and the view used for the Document Revision pages is DOC_ISSUE_REFERENCE. In the core code, IFS removed the objkey from the view, which is preventing us from publishing the custom fields in the DocIssue entity to this view. Additionally, due to the custom fields in the Document Revision window, we are unable to load the configured page.I haven’t found any solution to resolve this issue other than adding the objkey to the DOC_ISSUE_REFERENCE view as a customization. Many thanks for your inputs on this issue. Best regards,Uvini

1072

9 months ago

jamie.malangyaonHero (Customer)

asked in IFS Cloud - New Customers

IFS Cloud - Outlook to Business Mail

In APPS10, we used the ifs application add-on for our users to send emails to Business Mail in IFS.We are moving into IFS Cloud and I am wondering if there is a Cloud version of this option.

981

9 months ago

vitoSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

BPA - Workflow high disk space usage

hello,We are using IFSCloud 23R1 in saas mode hosted by IFS, and the support informed us that we are getting out of storage space and that it is connected to ACT_HI_VARINST table and its indexesthis table looks to be connected to BPA (Workflow) or/and “active engine” and “Camunda” does anyone as already some experience about how to manage this table and especially how to purge it ?thank you in advance for any answer or suggestion

841

9 months ago

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