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Kindly suggest a substitute keyword we can use to identify the appropriate response on the decision ticket.

Hi All,I am facing a problem with FSM6 +PSO. When I try to initialize the dataset on the FSM to synchronize with PSO, iam getting the following error: ProcessPerformRequest: matching perform definition method not found: FieldServiceComponent:Initialize Threesixty(system.string,).Note that before it was working normally.Anybody passed by such problem?  Thanks//

Hello, I have been exploring the new report studio functionality in IFS Cloud 24R2. I was trying to figure out how the dynamic signatures worked. I was able to utilize the Signature function but was hoping to dynamically change the signature based off a condition in Report Studio. In report designer, you were able to pull this in using a SQL statement but it seems to use a DB Image function instead? I tried using the DB Image() functionality but I keep printing blanks. My function syntax is this: DBImage('report_signatures','IMAGE' ,'image_name=IFS.jpg') My question is if I want to utilize the DBImage functionality, how could I use it for static data and columns within a report? For example, if I wanted to change the signature depending who is the salesperson on the customer. I feel like I may be missing something simple but I was hoping to get some direction on this. Thank you. 

Hi all,I am starting to test a new release 24R1.I can’t find an option Enable log window in debug menu.Is it removed from application?BR.

Is it possible to add to the form of Count per Count Report a custom field.  I would like to add it to the form that is displayed for a count report, not just to the report designer report.  I have enabled custom fields in the attribute.Thank you

Hi Experts,There are many Completed work assignements in MWO, that engineers are not attending so we need to force close it. In this post it say the function will be implemented in 24R1. Could someone help me to find the exact location of doing this? I could not find it anywhere. Thank youKM

Hi,Could we configure using Aurena configuration - Page designer? To hide Duplicate button in a standard client - Eg: Business LeadsAPP10 UPD 17Regards,UdGn

In Page Designer, Fieldranking is supposed to set the order of columns in the list element. When I do this on Business Opportunities, it doesn’t seem to work. We Go-Live in October and setting a column order for heavily trafficked pages is something we want to do to help our computer illiterate sales people.Looking for instructions on this page designer feature.Thanks.

We are seeing an issue where Kanban creates a Transport Task for parts when there is adequate in the work area floor location.  This is not a repeating request, it only creates one Transport Task that is not needed so the warehouse team end up essentially doubling the max quantity of floor material which in some areas is not possible.We are using forwarding for the parts to the work floor, such that when the kanban runs it for a part needed at location X, it creates a Transport Task from the warehouse to the staging area, and then as soon as that Transport Task is executed IFS automatically creates another Transport Task to location X.  This is working fine apart from the fact that it creates this single extra TT for each part flowing through the staging area.After stepping through the code we can see that IFS is not looking at the floor area to calculate the quantity the parts of hand, it is looking at the staging area instead. Example:Floor area X has physical quantity of 20 IFS also

I'm facing an issue when i want to delete some inventory parts from IFS V10 or Aurena.I get the following message and i don't understand why. "Cross Ref Fci Acq Origin".An idea about the exact meaning and reasons?Thanks a lot for your help 

Whenever I deploy changes to the code, IFS Developer Studio consistently freezes, requiring me to forcefully close and restart the application. I tried doing everything but none of it seem to be helped it. Version: IFS Developer Studio 18 (25.1.0657 2025-06-23)

Hi, Is it possible to set the MRP parameters to only look so far ahead? At the moment, as soon as a req is created (even if for next year), MRP suggests buying or making the stock. I do not want to consider that order until at 3 months prior to required date. It would be ideal to see demand without any req’s being generated. Using planning method G currently.    Thanks, Dan

We are using IFS CRM panel for Outlook currently on 22r2 version and we are planning to update to 24r2 version. We have noticed the connected business opportunities are not shown in 24r2 version crm panel even though they are shown in 22r2 version any reason for this?22R2   24R2 

Dear Community,We are currently figuring out the best way to use the possibility of parking a shop order.Does someone know how to connect a change order to a parked shop order ? When clicking on the drop-down menu of change order no, there is no data whereas we have change orders in the table.  Thanks for your help 😊 

Dears,Please suggest if FSM6 and PSO can be migrated from Windows VMs to Cloud platforms like AWS or Alibaba or any other specific cloud platform?Thanks in advance

our company is in Asia, but our server is in Europe, now I found the transaction date is the Europe time, not our local time, as we have time difference, sometimes, so it makes some confusion. What should we do keep the transaction date as same as the local time

I am trying to run a search for parts that have a characteristic value between two decimal values. It seems standard functionality for searching between to values requires whole numbers such as 1 to 10 using the “..” between operator. I have a need to search for values between say 0 to .03When I enter that in I am getting a syntax error because my search looks like 0...03 which IFS is not recognizing the decimal in .03 as part of the number and rather part of the search operator. Has anyone run into a similar need and what was your solution? It seems odd that IFS would not allow searching in a range of decimal values so is there another operator besides the “..” I should be using?

Hello, I have begun using Serial tracking for parts in IFS Apps 10. However, I have noticed an issue with Shop Order analysis. It appears that if you define 100% checking on a Control Plan, it will require that each Serialized part is accounted for on EACH Shop Order Analysis. This becomes a significant issue if you report parts and generate another analysis. As an example, if you have a SO with a Lot Size of five and you reserve your serial numbers on the Shop Order. You then generate an analysis, and select all five serial numbers, you will have to perform checks for all of them. There is no way around this, you cannot cancel incomplete lines and finish the Analysis. I have tested reporting 3 pieces of the lot and creating another analysis. However, the results are the same, the system is looking for 5 serial numbers still, even though 3 have already been assigned to the reported pieces. I'm not understanding the intended functionality, it seems to create a lot of issues. My only sol

Dear Experts,Recently i have created four new custom fields. Now i want to set them as a group section. I have tried with the Technical Documentation of IFS EE APP10 also. but i could not find any related resources. Please need some help from you guys. Like in the image that i upload, i want to group the below Bank Guarantee Fields into one section. How can i do that? ​​​​​​

Hello,We are running into an issue where an employee is not showing up in Time Registration before a certain date. Their start date is about a month and a half before that date, and they have valid job assignments from their start date, but they “don’t exist” in time registration between their start date and about a month and a half afterwards. Has anyone else encountered this and know how to fix it?Thanks!

Dear All Hope you are doing great - ready for the weekend. Just checking if someone is using a setup in IFS where we can hide some parts according to the part description  [containing part description text **DO NOT USE** for instance] . For instance, we have obsolete parts at N-Sea with the part status obsolete or inactive. But still cannot hide them when creating demands on projects. IFS will of course not let us create demands for such part statuses. But ideally I want to hide those parts when fetched onto a list of values. I tried several configurations like custom fields and saved searches according to the status. But seems hiding them on new demands are not supported. Of course I might be able to do this with a customization in IFS. But before that, I am trying to figure out if I have missed a trick. Happy Weekend! Asela

Hi, Is there any way to add attachments for a technician in mobility, that he could access whenever he wanted, regardless of his work ? Best exemple is electrical accreditations. Thank you.Laurence  #ALLIANCE 15.4 SU7

Dear Experts,I tried to add three new customer fields to Customer Window of IFS EE. This is how i tried to do that.First i have identified the Logical Unit that i need to add the field. Then i went to Custom Field, fetch the CustomerCreditInfo LU then went to add the field. Field type - persistent, then gave the name , then assign the data type, then gave the properties, lastly gave the publish information i have ticked the public and approve. then right click on the header and i have published the three fields. now all the three ticks are checked. then i went to the refresh server cache and refreshed the security, reference and object connection.  then i went to the customer window and credit info tab. i have right clicked the and navigate to custom objects - fields.. but the issue is i can not see the three fields that i added in the custom field window. 

The groups on the IFSCloud screen cannot be opened without clicking on the tab, but is it possible to display the screen with the groups open when transitioning to the screen page?

Hello, has anyone upgraded to Cloud version and then reopened a prior year?   We have gone from Apps9 to 24R1.2 and after reopening 2024 year and entering some reclass vouchers, the “clear revenue/cost balance” job is not finding the amounts to clear.   I’m then left with a balance in this section of accounts.  When I try to run the job I get this message:If I performed the exact same steps in Apps9 there were no issues. We are also testing service update 12 and same scenario.   I’ve logged a case with IFS but wanted to ask the community as well.  ​@Nancy Fink  any change in year end process in Cloud that I may be missing?  Thank you.