Kindly suggest a substitute keyword we can use to identify the appropriate response on the decision ticket.
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Get Decision Answers
Best answer by Rajana
You can use the following expression on substitution keywords
$new.event.decisionAnswer.answer
*This works in assyst 24R2 and above only.
Please clarify the request/ above statement?
I'm working with IFS Assyst and I'm customizing an email template. I need to include a Substitution Keyword that can dynamically display the Decision response (i.e., the answer or outcome from a Decision task
+9Hi
Thank you for your question. I have moved this question to Assyst General section.
You can use the following expression on substitution keywords
$new.event.decisionAnswer.answer
*This works in assyst 24R2 and above only.
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