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Kindly suggest a substitute keyword we can use to identify the appropriate response on the decision ticket.

Hi ManafOmari01,

Please clarify the request/ above statement?


 

Please clarify the request/ above statement?

I'm working with IFS Assyst and I'm customizing an email template. I need to include a Substitution Keyword that can dynamically display the Decision response (i.e., the answer or outcome from a Decision task


​Hi @ManafOmari01 

Thank you for your question. I have moved this question to Assyst General section.


You can use the following expression on substitution keywords 
$new.event.decisionAnswer.answer

*This works in assyst 24R2 and above only.


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