Solved

Hi Community,Looking for feedback on any observed issues or recommendations with implementation of CrowdStrike EDR on FSM6 on-prem servers.Thanks as always.Richard 

Hi I’m trying to configure a new Employment Assistant with the HR Assistant configuration.One of the things I would like to do, is setting a value as default in some of the fields.This one as an example:  Hope someone can give me a hint here, or kill my hope of fixing this :)Regards,Kathrine Rane

We are testing some document macros in Cloud 24R2 UPD2 and we are getting the below error when trying to check-in documents in Document Revisions while IFS Aurena Agent Chrome extension is active. Note that there are no errors when checking-out documents.  The same error occurs for all document classes while the Chrome extension is active and no errors when the Chrome extension is disabled.Has anyone experienced a similar error and found a solution?  

Hi,Version: 24R2This example is for Maintenance  (EAM) area. I have a customer and business team member is Maintenance Manager. We have given access to below lobbies via Permission Sets to his IFS User.Work Order Management Work Order Closure Management Preventive Maintenance​​​​​​​All the elements on each of these lobbies are not required. From point of interest only 3-4 elements and even 1 element will suffice the requirement from each lobby. So we have added the individual elements from these 3 lobbies mentioned above on the home page of the Maintenance Manager’s login ID. Issue: All the lobby element parameters are not appearing on the home page due to which the data is not appearing. Please refer screenshot, the lobby element parameters for last two elements (Link List) highlighted parameters are missing due to which data is not appearing and if we click on the link it shows that parameters are missing required for that element.Any additional setups or solution available for this

Hello,I am facing issue in the change order for PO yy07530, we need to cancel line 1 of this order, but am getting the attached error.  How can we resolve this. Regards,Kruthika

Hi all,  Is it possible to pass a date range to a lobby parameter?I have a Date type field called "Created_date" in my database view, and I would like to use "Starting_date" and "End_date" as page parameters to filter data based on "Created_date."I am looking for a way to add these conditions in the lobby datasource designer? A sample WHERE clause would be very helpful.Version: IFSCloud 22R1

which views are impacted when we link a customer_order_line with a shop order ? because in the view shop_ord we have a field customer_order_no but it is still empty after creation of a linked qty of 2 with a selected shop order …?? and I can still see that there is a link in the manual link but don’t understand which view is updated (i analyzed shop_ord and customer_order_line)...thanks in advanceFrédéric

Hi HR ExpertsWe have 2 leave types, statutory and non-statutory. Through the Request Absence feature in IFS, the employees can select only the leave type statutory. So that works fine. Type non statutory is turned off as shown below. How can we automatically activate for selection on the absence request once all the statutory leaves are used? [I know manual activation is possible through edit in the screen]  Version 24.1.9Thanks,Asela

Hello, Does anyone know if there is a way to update the expiration date in bulk on the ‘Report Archive’ screen in IFS Cloud? I’m trying to do some data cleanup. I’ve already set the default to expire but that doesn’t affect what has already been printed in the past. I have seen the -- Archive_Distribution_API.set_Expire_Date but it doesn’t look like there is anything in that ARCHIVE_DISTRIBUTION view or anything in the ARCHIVE view so I am confused where this data is stored. Any help is appreciated, thank you.   

Hi Everyone, Can anyone point me to some examples of setting up Absence actions?  I checked the help and it doen’t make things very clear. I’d like an absence action to be created when an employee returns to work.  I can make it work partially using T-ACTION with the following parameters:1;2;2;1;10;5;10;1I’m struggling with paramter 4: Start Day Value; does anyone know what values are acceptable in this parameter?  What value would I enter for the end of the absence (ie, when the employee returns). If anyone has any examples of Absence actions I’d be really interested to see. Many thanks, Scott 

Community, anyone has experience on below parameter “Allow Automatic Substitution of Parts” on below Customer window. If so, how to use it, what will be the scenario then? thank you. 

All,In Apps9 if we create a repair structure we can have the part that is being produced as the component in the structure. Having tried to replicate this in IFS Cloud we are are getting the following error message. How are we to now handle sorting of bad parts or doing an extra op to completed parts to rectify a fault in IFS Cloud? We need to have traceability so use the shop order batch lot number, it seems very strange that the system is not allowing this. All help very much appreciated.Sarah  

In IFS Cloud 24R1, when we create a Work Order/Work Task for B2B and attach the document in Work Task and assign to contractor, in B2B Login Document count is shown but not the attached Document details. any settings is missed ?Note: once we attach the document from B2B we can see the document in IFS Cloud Work Task.  

One of my teams has raised a transport task to move stock from a shop floor location into the quarantined stores. He has selected multiple items and given a collection of parts to the quality team, and when these have been checked, the quality team have noticed that one line was not in the box. Ideally they want to be able to select 9/10 lines and execute these, leaving the final line on the transport task- is this possible?

Hi All, Supplier invoice posting authorize substitutes does not work with Group . I am able to add substitute to authorizer id but when the Substitute go for authorization it does not allows to authorize the invoice. In PO it works. Regards, Mukesh Gupta  

Our logistics manager would like to change the warehouse type on certain warehouses. These are all van warehouses, and we want the stock level on replenishment orders to change. This works well if we change the warehouse type in the database (not possible in the UI) - but are there other functions we need to take into consideration as well? Or is it just unadviceable to change this?

Can we transfer the Attached documents in Work Task screen to Work Order. Below is the settings i have configured in Object Connection Transformations but no luck. 

We’re working with a client who is currently using Apps 8. Within their document management solution today whenever anyone approves a document the system creates a “Pop Up” message asking them to confirm that they really do want to approve this document. The client wants similar functionality in IFS Cloud which they insist is standard in Apps 8 I can find no way of setting this up within the system and have proposed that setting up the “Security Checkpoint Required” at the Approval Step level will provide a similar degree of confirmation of intent, but is there any way of providing this confirmation “Pop Up” prompt out of the box in Cloud

In IFS Cloud 24R2,I have come across this requirement and want to know if anyone has faced this before :In a structure, the Parent has a meter and all child objects also have a meter.e.g :Parent object - CarChild Object 1 - EngineChild Object 2 - Suspension When a New reading is recorded on the Parent Object meter, the independent child object meters should also inherit the same value.e.g : If the new reading value on the parent is 103, then the new reading value on the child objects should be 103 Not sure if there is a smart way to do this or whether it requires a configuration.   

 Hello,I often get the same question from our customers:"We want to be able to redeliver or invoice on the original order". Example: I create a sales order, I invoice and I have to issuea credit note because I made a price or qty error. I issue a credit note but I want to start again from the initial sales order.We agree that in iFS you can't reopen a sales order that's already been invoiced.     thank you for your help

Hi,My customer is implementing IFS cloud with the new Service Management functionality (NGSM). They would like their customers to have some way of creating service requests on their own. I am trying to figure out the best way of doing this at the moment.I think the old B2B solution is only focusing the old Work Order Solution. As from 25R1, I can see that Call Center enables the facility of creating new Requests (handover) as well. I would like to know if the B2B Call Center solution supports the “Request” handover yet? If not, is there a plan to include this functionality soon? (when?)Is the Customer Engagement functionality can be used for this purpose? If so, I would like to know some details about that as I am not familiar with this functionality. Any ideas, on how to get details on this?Best Regards,Athulya 

Hello,  While trying to open dispatch console in IFS Cloud I am getting an error. I am attaching the error message for the reference: Error - Url (parameters included) = https://hmhw-uat.ifs.cloud/main/ifsapplications/web/page/SvcschDispatchConsole/DispatchConsolePage;$filter=QuerySeqNo%20eq%20586;initcontext=CompanyId:'HMH',DatasetId:'PCS-NAM',EnableManualTravelPlan:'FALSE',QuerySeqNo:586;path=0.644174039.1625189563.1949504892.eyJmIjoiL1BhZ2UiLCJnIjoiU3Zjc2NoRGlzcGF0Y2hDb25zb2xlIiwiaSI6IkRpc3BhdGNoQ29uc29sZVBhZ2UiLCJhIjoidmlydHVhbC0xIiwiYiI6IjE5NDk1MDQ4OTIiLCJlIjoiRGlzcGF0Y2ggQ29uc29sZSIsImgiOiJRdWVyeVNlcU5vIGVxIDU4NiIsIiRmaWx0ZXIiOiJRdWVyeVNlcU5vIGVxIDU4NiIsImluaXRjb250ZXh0IjoiQ29tcGFueUlkOidITUgnLERhdGFzZXRJZDonUENTLU5BTScsRW5hYmxlTWFudWFsVHJhdmVsUGxhbjonRkFMU0UnLFF1ZXJ5U2VxTm86NTg2IiwiZCI6dHJ1ZSwiYyI6ZmFsc2V9Error stack:Error    at Vp.b (https://hmhw-uat.ifs.cloud/main/ifsapplications/web/1587.cb61316666500618.js:1:273048)    at https://hmhw-uat.ifs.cloud/main/ifsapplications/web/1

Hello,I need a help to under Inventory Valuation Method and its types standard Cost, weighted avaerage, FIFO and LIfo. definition or the difference.Regards,Kruthika

Hi Team, I am not able to create a new permission set by clicking on duplicate option. I  am not able to copy existing permission and create a new one getting below error while doing so.