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Disable having to RE-confirm Customer order line after promised date change

  • July 11, 2025
  • 2 replies
  • 40 views

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Hi.

 

Each order Line must be re-confirmed after a date change.

Is there a way/setting to stop having to re-confirming a line after the Promised Date is changed.

So simply put,  a confirmed line status stays as “Yes” 

 

Thanks.

 

Best answer by Sayuri Perera

Hi ​@LMWDAVINDER , As per the field description of the field ‘Confirmed’ - This option is enabled when the customer order line is confirmed. When values for quantity, planned delivery date, price/curr or price incl tax/curr, discount, delivery terms, delivery terms location, ship via, forwarder and route ID are changed on a confirmed customer order line, the "Confirmed" option will be automatically set to "No". 

Hence, you may need to re-send the confirmation to customer once any changes are done to the CO line, so it correctly reflects the confirmation status.

Hope this helps. 

If this resolves your question, please mark it as the best answer. So that it will be helpful for other peers.

 

Kind regards,

Sayuri.

2 replies

Sayuri Perera
Hero (Employee)
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  • Hero (Employee)
  • 67 replies
  • Answer
  • August 20, 2025

Hi ​@LMWDAVINDER , As per the field description of the field ‘Confirmed’ - This option is enabled when the customer order line is confirmed. When values for quantity, planned delivery date, price/curr or price incl tax/curr, discount, delivery terms, delivery terms location, ship via, forwarder and route ID are changed on a confirmed customer order line, the "Confirmed" option will be automatically set to "No". 

Hence, you may need to re-send the confirmation to customer once any changes are done to the CO line, so it correctly reflects the confirmation status.

Hope this helps. 

If this resolves your question, please mark it as the best answer. So that it will be helpful for other peers.

 

Kind regards,

Sayuri.


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  • Author
  • Do Gooder (Customer)
  • 2 replies
  • August 20, 2025

Perfect - Thank you Sayuri.