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Hi,

 

In IFS Cloud, the CO lines cannot be Unpegged from its Shop Order and changed to Invent Order when the Customer Order status is Blocked due to the below error message.

 

 

However, in the IFS Apps 09 environment, this function is possible where a CO line could be Unpegged from its Shop Order and the Supply Code would be changed to Invent Order without any error message even though the CO is in Blocked state.

 

Does anyone know whether it is possible to change the Supply Code of Blocked Orders in IFS CLOUD environment?

 

​Thanks!

HI ​@Sachini Wanniatchi , please send us a Support ticket so we can investigate this. Thanks.

Hi ​@Sachini Wanniatchi,

Please use the Pegged Manufactured Customer Order Lines screen to remove pegging between the Shop Order and Customer Order. Once the business user unpeg the Shop Order and Customer Order, the system automatically sets the Supply Code to Invent Order at Customer Order level.

Please refer to the screenshot below.

 

Regards

Abdul Rehman

Hi ​@Abdul,

 

Please note that any Customer Order in Blocked state is not visible under the window ‘Pegged Manufactured Customer Order Lines’

This issue is with customer Orders that are in Blocked state. 

Hi ​@Sachini Wanniatchi,

Please refer to the screenshots below.

 

 

After unpegged

 

Note: I manually blocked the customer order, and if that is the issue, then I need to do a detailed analysis.

 

Regards

Abdul Rehman

Hi,

In my scenario, any Customer Order which is Blocked, is not visible under the ‘Pegged Manufactured Customer Order Lines’ window.

 

Hi ​@Sachini Wanniatchi,

Have you found the reason why the Customer Order is not reflecting in the Pegged Manufactured Customer Order Lines screen?

I tried to replicate your case, and it seems I was able to. 

My observations,

If the Customer Order goes from Planned to Blocked status directly, then for this scenario, the Customer Order would not reflect in the Pegged Manufactured Customer Order Lines screen since the pegged Shop Order is not yet created.

As per standard behaviour, the system creates the pegged Shop Order(s) upon Customer Order release only. 

Please check the Supply Chain Customer Order Analysis screen, whether a Shop Order was created against the Customer Order. 

If the shop Order is not created, then the following steps need to be followed to change the Supply Code at the Customer Order Line level.

  1. Unblock the Customer Order using Handle Blocked Customer Orders.
  2. Update the desired Supply Code at the Customer Order line level.
  3. Block Customer Order again using Manually Blocked Order command.

 

Regards

Abdul Rehman

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