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We have a user that is complaining of long load time for the invoice preview in the Instant Authorization screen. We have updated her PDF reader, we have also cleared her local .dll cache to see if it would help - it did not. We don’t have other users reporting, I’m wondering if there is another local file cache that could be filling up (perhaps where the temp documents are stored?)?Any help or feedback is greatly appreciated!

I created a customer order - intersite flow as below.  After releasing the order I performed 'Supply Chain Orders Analysis...' on CO Line.  Go to the Internal PO, RMB on line 'Order Line Details'  'Order Line Address...'.  Notice Single Occurrence check box is selected instead of Default Info. Can someone explain why and how should I keep default info in PO line too.

Does anybody have any idea whether the fast sync implemented in FSM 6 update 1. If yes, how to verify that?

Hi Everyone,Does anyone have experience with filtering what QR code brings to the mWO? When I try to select or issue part via mWO using barcode scanning functionality the code brings me part no, serial, dates and many more. I would only want barcode scanning to bring me part number and serial - is this possible?Thanks

I want to know  which Cipher encryption algorithm in IFS？

i am trying to create a tag <Send xmlns="http://tempuri.org/"> using XML outbound message in IFS FSM. Can anyone help me on how to configure this url using xml maps. Below is the expected output.<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" >    <soap:Body>        <Send xmlns="http://tempuri.org/">            <userid>xxxxx</userid>            <password>xxxx</password>            <SourceAddress>xx</SourceAddress>            <DestinationAddress>xxxxx</DestinationAddress>            <ShortMessage>xxxxx</ShortMessage>            <FlashSMS>xxx</FlashSMS>            <Smsc>xxxxx</Smsc>        </Send>    </soap:Body></soap:Envelope>

Hello Is it possible to setup Employee in a way that he could have access to see and authorize their own work in “Authorization” window?  Scenario: Some department heads wants to have a subordinate who would take over the “authorization” of the team including the mentioned employee. We use “Position - Access Setup” and “Graphical Organization Structure” → “Access” to grant mentioned employee a access to other subordinates and ability to “Authorize”, but this method does not allow self “Authorization”. 

I am trying to set up a Sourcing Rule that will select Invent Order where stock exists, but then automatically order any remaining order shortage from the Primary Supplier. So a Customer Order for 10 parts with 5 parts in stock and available. I want the Sourcing Rule to process the 5 parts that are available as Invent Order, and then raise a Purchase Requisition for the remaining 5 parts on the Primary Supplier. for the part. Is this possible? I can only get the Sourcing Rule to select the option that satisfies the whole order quantity, so ignoring the stock available where there is a shortage.  

Are IFS Cloud and Apps 10 one in the same product?

Dear all. One of our customers wants to grant acces to users so they can schedule the GL update voucherAt this moment the schedule button is greyed out. The user have permission to schedule tasks but this button is greyed-out. Where can you adjust this?

I have created a background job that add x days to the Promised Delivery Date, however when the user is in the customer order record when the background job is triggered they receive notification that they cannot save the record as the record has been changed.   Also, the background job reports that a record was FND_LOCKED sometimes.   Is there a table /view where I can view FND_LOCKED items? Where can I go to get information relating to Customer Orders current in use so that I can ‘miss’ out any orders currently in use and then they will be picked up next time the job runs.

Hi,I want to use both "Overtake" and "Override" for a "procedure" or "function". I tried many methods but, after deploy it considers the last operation valid.Kind Regards.

On the person screen and place screen, there are many values of places_relationship.①how these values of places_relationship are used in repair progress?for example,is the value of place to ship filled in automatically in address ID on shippment screen ?②And which value is necessary ? if the value is not set firstly the repair progress can not be moved on.③Can there be process differences due to different  values of whose place?for example,the place of customer or repair center. IF you have some ideas about this question, please check the attchement with details.Thanks !! 

I have a routing address setup to make a call to another system using REST in an IFS cloud managed environment.  It works most of the time, but after multiple successful calls to the end point I start getting an error:  Exception while sending data Caused by: javax.net.ssl.SSLException: Connection reset Caused by: java.net.SocketException: Connection reset. Does IFS utilize a security appliance in the cloud hosted environments that sends a RST packet to the Connect server automatically after a certain volume of transactions are processed?   I have Connect configured to retry 60 times after 1 minute.  This results in the message going from a waiting status to released after about a minute and then Connect picks it up and resends within a minute from there.  As such a new RESTful connection for the same API call, but it continues to receive this error from anywhere from 10 minutes to multiple hours.  If it is able to successfully make the connection which it does about 40% of the time, i

I have a query regarding withholding tax voucher cancellation. For me, B voucher is created automatically for withholding tax once the customer invoice is posted. But I want to cancel this voucher as it contains some error in amount field.But, I am not getting any option for reversing the entries. Note: The Voucher created is in Approved State. It is not updated to GL.Need a solution asap.

Dear All, We are using IFS8, and I am looking for an external customer invoice upload file template on excel, anyone can help please? Thanks and Regards,Claudia

So what is the IFS design for communicating the Shop Order reserved serial numbers to the manufacturing floor (they only use IFS Shop Floor Workbench, no logins?)   We’ve looked at the Shop Order report and the Shop Order Work Instruction report; nothing.  Our actual issue is how do we communicate the Shop Order reserved serial numbers to the outside service operation vendor.  But at this point, that would be a bonus….  Ideas?

Hi, I’m wanting to create a depreciation plan. When I try to click on the Simulate postings in Batch button this error appears  - Field [USER_GROUP] is mandatory for User Group Finance and requires a value.Would appreciate you can assist me with fixing this. Thanks.Best,Siem

Hello, I am curious as to whether or not it is possible to disable the Close Operation flag on the Approve Operation dialogue box on Shop Floor Workbench? Often times we have Shop Orders where we produce more than the remaining qty. The issue this presents is that if an operator forgets to uncheck the flag, the Operation line will close and no longer be visible on their Workbench. At this point, someone in our scheduling department has to reopen the operation so they can continue reporting pieces. Any help would be greatly appreciated! 

Hi,When I click on the redirect link on the Aurena UPD10 screen, I want to open the lobby in the same tab. is it possible ?    

When initiating MWO Service, it loops with the message “waiting for server”. Stay like that for ages.When have a look in IFS  Solution manager \ aurena native app \ administration \ installed app services the status is “init waiting for GP.” The url used is : https://ifspsd1-d01.demo.ifs.cloud/The user : ALDEFRThe password : ALdefr-2021*Thanks for your support

I try to connect demand  planner to a server … didn’t work.I check out the IAM Client do not have any for the demand planner server … think might be the reason.If it is the case can you send me a tutorial to set it up correctly ? or any documentation to set up properly the demand server planning in 21R1Thanks in advanceBase concerned : https://ifspsd1-d01.demo.ifs.cloud/

Hi Team,We have a requirement to create PLACE_EXT for handling additional properties, but unable to download & work with the values in Mobile.Can you please point to any documentation or examples to implement the same. Ex :- Sync Rules, Screen Client Scripts for Reading & Updating values for Mobile Thanks in Advance

After we installed the new version of BR 5.0.19.0 ,one particular user gets the error “IFS BR Upgrade Utility is not installed” while loading any report..This doesn’t stop the report from loading though..IFS BR Upgrade Utility is in fact installed and we upgraded the reports using that ..Tried uninstalling and reinstalling several times,however no luck..Appreciate any info on this ...

We are using App 9.4. We could not visualize the line chart with comma separation. We tried many types of data sources. It did not affect anything. In the pie chart, everything works fine. We tried to_number, round while getting data but still the same. How can we visualize with comma separation?