Terminate Employee Valid Former Employee Group

Hi @Matthew ,

Can you please check whether there is a date entered to the  ‘Trans to’ field in relevant employee access group?

Also, please check whether you get the same error when you run the termination wizard from an employee with HR Application Manager access?

Best Regards,

Sachin

Hi @Matthew ,

in addition to the above comments also check whether the user whos doing the termination is included as a Supervisor to the Former Employees Group. Also, if you have entered a future termination date, make sure it’s within the date range. 

BR,

Ruwanjala

Hi Matthew,

Just some thoughts on this based on the description appearing in the error.

Can you cross check the valid from and valid to dates appearing in below windows? Please check whether valid from & valid to date in relevant access group is greater than the same validity defined for relevant organization unit. 

Note: Refer the Employee Access Group relevant to particular employee. 

Best Regards

Sugandi 

Hi Matthew,

It is in below path,

Best Regards

Sugandi

Hi Matthew,

‘Employee Access Group’ was introduced in APP10 and isn’t available in APP9. In APP9 there’s ‘Former Employee Groups’ window. 

Also, even though there’s no ‘Valid To’ date in ‘Former Employee Groups’ window, it is having link to other windows such as ‘Former Employee Groups - Access Set up’ & ‘Former Employee Group Assignments’. In these windows, defining ‘Valid from’ & ‘Valid To’ dates are mandatory. 

Hence, I think it would be better to raise a case with GSO Support to further check on this issue. 

Before doing so, you may also check the ‘Valid To’ date appearing in other windows (such as ‘Former Employee Groups - Access Set up’ & ‘Former Employee Group Assignments’) as a precheck to ensure whether the issue could be solved from there. 

Best Regards

Sugandi