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we created manual supplier advanced invoice number X  for advanced payment, the invoice was posted and paid.later we received the actual invoice number Y; we are unable to create the invoice and system raised the error error ( the voucher xxxxx is not balanced) occurred while booking the invoice Yinvoice Y is the new invoice ?what is the error ? 

Hi,Recently our customer faced an issue related to a cancelled order.Looking deep in the process, we’ve discovered that the technician did not connect his app for a month. Within this month order had been cancelled, reopened and assigned to him again. When he has run his ALLIANCE mobile app again, he got the following error message : translation is “transaction failed” - ...A2STCO13 : this data doesn’t exist, it has been closed or deleted.Whatever is the answer (Yes or No), the pop-up comes again and again. No way to move forward.It looks like the app didn’t get the information that the order was cancelled.Is there any cleansing of mobile messages which can explain that ? How can we prevent that ?Thank you 

Hi community, Does anyone know the what should be the API in App 10 for the following App 8 API:Apps 8:Module: mmaint API: mobmgr_work_order_api In App 10:Module: mmaint = mwo?API: mobmgr_work_order_api = ? Appreciate any support.Regards,Nimesh

Hi Team, One of our customers has below question & I would like your help on it, What values on FSM Resource (threesixty_resource) will send an update to PSO?  For example, we want to increase all resources travel time and out of region multiplier but updating these values and reinitializing PSO we do not see an update.  Are there ANY fields on this table that FSM will send to PSO?   Doing these mass updates in PSO is problematic and it is easier to import an update in FSM vs one record at a time. Thanks in Advance,Bhanuka.

How can we connect a cost center (preposting) for a line item in the  ‘Charges’  tab in a Purchase Order? 

Hello Community,I have a data source designer script that returns an error when pressing preview button.System.Collections.Generic.List`1[System.Collections.Generic.Dictionary`2[System.String,System.Object]]Script isvar numberOverdueTasks21 = getDBValues('C_FSM_TASKS_OVERDUE_21_DAYS_SQL');return numberOverdueTasks21;SQL Script isSELECT TASK_ID, PERSON_ID, STATUS, PLAN_START_DTTM FROM TASKWHERE PLAN_START_DTTM > GETDATE() - 21AND STATUS NOT IN ('CO', 'CA', 'CL');Any ideas?Cheers!

Is it possible to have multiple users in using 1 mobile device? If it is possible how to set it up?  Since when the app is starting up, the user-id-field cannot be changed.If it’s not possible, do you know why it’s not possible to have multiple users? Thanks in advance for your enlightenment....and Happy Holidays and Happy New Year 2022! ~Juni

Hi All,We are getting an error ‘There are no payments to be made’ when we are using Payments in Full function in IFS App 09.We are able to replicate this error when we logged as IFSAPP as well.There are 3 Authorized Expense sheets which need to be payed.Kindly let me know your suggestions to solve this issue.Thank you! 

With the withdrawal of Developer desktops for IFS Cloud, is there a possibility to get a mac build for IFS Developer Studio?  [utilizing for Aurena native than Aurena client] 

HiWe are working on setting up a new FTP server for IFS Apps 10 Document Management but looking for guidance on the setup/config requirements for the server.if there is a document that can be shared even better, as the IFS help files don’t go into this level of detail. Some questions below:Does IFS support using an SMB share from windows? If yes, are there any steps we need to take to ensure this works correctly? If the answer to the above is no. Does the FTP Server have to be hosted on Linux or can it be on windows? Does IFS communicate via SFTP or just FTP? Can the FTP server be ring-fenced in terms of network so only the IFS server can access it? Reducing any security concerns for that server. If FTP is required, are there any 3rd party FTP services that are unsupported, for example, winscp or filezilla? Thanks in advanceShaun

Can someone tell me the element ID for the Deallocate button in Internal Material Order? I need to disable in Security Setup for several roles.

Hello IFS Community,IFS present a option for drop down in the Page Help for lobby.How could I create the Dropdown parameters? See screenshot for more details.  

Hi,how can I get a value from a text field (for example a part no, project id etc.) into a variable in PL/SQL (something like Apex)? Is that possible?For example:select * from table where column = :text_field; thank you

Hi,We are trying to push Use Single Sign-on flag ticked by default for all users but cannot see any entries in the base profile for this. Is there a IFS base profile entry, browser settings or window registry where we can use to set this flag to TRUE by default ? We want to push this all users without having to request them to set this flag to each user for themselves.  The Technical documentation says “The setting will be saved in the user settings and will be valid for  all the subsequent logins.” 

Is it possible to change the calendar view within the My Absence Calendar screen.Currently is shows from January to December. Can it be altered to show April to March in App9? 

Hi All,In Business Opportunity Pipeline window, I am getting the below error when I include in my filter Business Opportunities  with different currencies (AUD & NZD). Why is it using currency type 1, aren’t they suppose to use currency rate 3 ? thanks 

Hi, We are trying to setup apps8 Time Clock, however when a user tries to run the application they get the error: “User **** is not allowed to access the database object WORK_CENTER_RESOURCE_LOV” They have been granted permission to the WORK_CENTER table, but still receive the same error.  Any suggestions as to why they will receive this error, or what permissions are required to run Time Clock, please? Many Thanks

 Hello Community, How could I find the relation between Inventory Part Availability Planning and Sales Quotation? In the Inventory Part Availability Planning, There are many options for a single part no. So how could I know the one that belongs to the Sales Quotation? For example, in the Inventory Part Availability, there are 15 options. Which one belongs to the Sales Quotation S1631 on the second screenshot? Please , could you kind and provide screenshots with your answer?   Thanks,JL

Hi All,An user has tried to approve a leave request in My Absence Calendar window.But he is getting an error Exception : ORA-00932: inconsistent datatypes: expected - got -Failed executing statement (ORA-00932: inconsistent datatypes: expected - got -ORA-06512: at line 16)Any idea why we getting this error?This is in IFS Apps 9 UPD 8. Thank you.

Hello,is there a way to increase the duration of an existing customer contract without getting a new for new contract?I followed the alliance contract PDF instruction. but when using this, a new contract with new id is created, this i want to avoid.I also tried to change date in Expiraton Date and also via API, but both is giving error message:Error Message:: You selected an Expiration Date that exceeds the length of the original contract.  The new Expiration Date should fall between the contract Start Date and the current Expiration Date.  Thanks a lot for your replies.RegardsTorsten  

Hi,Does anyone know how to change the pain ID in the generated XML file of the payment run (pain.001.002.03 -> pain.001.003.03)? We have already changed the new Pain-Id's in the banking institutions:   Any help appreciated...

Machine name not visible in horizontal clustering in IFS Apps 10.Can someone let me know the possible causes for the same.

Dear Community!One of the typical questions arising from time to time is how to request installation files for a Project. This one is related to a customer trying to get from IFS Applications 7.5 to IFS Cloud.That task has to be performed in two steps. The steps are clear.Install a database import the dataupgrade using build_home scriptsto go from 7.5 to 8, 9 or 10 as an example. From there, we can go to cloud based on the technical documentation. Now, I need to know how to request a build_home for an upgrade from 7.5.Do I have to create a case? Whom to address this topic directly?Is there any process documentation on that? I have found non internally. Your assistance is highly appreciated.I guess, we have to create specific LCS cases to request those installation files.  When we have a newer version of IFS installed, than, we can request the rest by using the cloud build place. But the step in between is not clear. Kind regards and thanksTechnical Toby

Hi all,is there a way to translate part class in LU EngPartClass?I cannot find a possibility.  May be there is a way over Basic Data Translation, but LU EngPartClass is not available there. Thanks for a feedback.BR,Jan

Good evening everyone.I am trying to set up suppliers to produce ISO 20022 payments. The bank has advised that we should use Detailed Postal Address of Payee.  I have ticked this option on the Electronic Payment Address, but when I try to create the payment Order I get the following message. Has anyone else had this issue and if so how did you solve it please?