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Azure Blobs not removed after deletion in FSM

  • December 9, 2021
  • 3 replies
  • 85 views

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  • Do Gooder (Employee)

Description:
When uploading files in FSM the files are automatically added to the Azure Blob Storage. But when pressing delete in FSM, only the link in FSM is deleted, the file is not deleted in the Azure Blob Storage.

For us  (Electrolux FSM implementation project) this is a big issue since we need to remove certain files after usage. In this case it's customer signatures fetched in the FSM Mobile that must be deleted after the customer invoice is sent.

Why is the Blob not deleted when deleting in FSM? Please note we are not using any customization, we are using the out of the box solution.

We seek advise on the above please.

Best answer by Tharindu Rasnakawewa

Hi Dima,

Have you checked the same behavior with the baseline version ? This seems to be a core bug if it has not been fixed in the latest version. Better if you can get PD team’s insights on this.

Thanks and Best Regards,
Tharindu
 

3 replies

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Hi Dima,

Have you checked the same behavior with the baseline version ? This seems to be a core bug if it has not been fixed in the latest version. Better if you can get PD team’s insights on this.

Thanks and Best Regards,
Tharindu
 


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  • Author
  • Do Gooder (Employee)
  • December 10, 2021

Hello Tharindu

Do we have an accessible baseline cloud environment to test this?

Regards

/Dimuthu


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Hello Tharindu

Do we have an accessible baseline cloud environment to test this?

Regards

/Dimuthu

Hi Dimuthu,

Can you try bellow links. 
 

https://fsm6gse.fsm.ifsdevworld.com/webclient/auth/login?auth=fsm

https://fsm6gse.fsm.ifsdevworld.com/client/


I have used both links sometimes back. Not sure still they are working. But you can reach out RnD to get the link if this not works.

Thanks
Tharindu​​​​​​