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11549 Topics

Forbidden extension on attachment in service order.

ISSUE/QUESTION: Forbidden extension on attachment in service order. Need some help. Is there a way to allow this type of file; .xlsm, to be added in Alliance?ENVIRONMENT: Alliance productAUDIENCE: External/InternalRESOLUTION/ANSWER: Yes, but this will require access to the server. Provided you have permissions to the server, the file extension can be added via the Configuration Editor. Within Configuration Editor, go to Profiles, expand the profile, and select Globals. Look for AllowedFile Types and add the file type, i.e, .xlsm and then click Save XML settings.You should then be able to add files to the Service Order with this extension without receiving the forbidden extension error.

621

3 years ago

SohailSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier set up

How do i set up supplier in invoice module so we can use same supplier on two different companies in IFS?

6052

3 years ago

TatKhandMSidekick

asked in Service (Touch Apps, MWO, MRO)

How to find which HTM data the pso workbench is using?

How to find which HTM data the pso workbench is using? Recently received V3 htm data from IFS. I have created a separate user in oracle and executed the script. How to find which htm data my pso workbench is using. ?Now in my PSO database am having both v2 and v3 htm data.

1185

3 years ago

TecPravReSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

payslips e-mailed

Hi, May i know how we can send the payslip through E-Mails to each individual employee.

2761

3 years ago

dnyandeDo Gooder

asked in Products (Manufacturing, Products, Engineering)

How do i change companies

Hi I was wondering if anyone could help me this, we have multiple sites and companies and i was wondering if there a way for a user who have granted access to multiple companies to switch between companies?

2953

3 years ago

SohailSidekick (Customer)

asked in Finance (Financials)

External voucher upload error in IFS 10

I am getting an “unpack error” while uploading external voucher. I believe this is due to date format. Where, in IFS, i can go and change the date format that it will allow me to upload my voucher?

13404

3 years ago

Naveena NanayakkaraHero (Former Employee)

asked in Products (Manufacturing, Products, Engineering)

IFS documentation about system requirement for APP10 CBS

Hi,Is anyone aware about a documentation regarding system requirement for APP10 CBS ?Thank you for your help in advane!, Regards,Naveena

2142

3 years ago

ThejaSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Manufacturing tool can not move with transport task

Dear all , Can we move manufacturing tool with transport task ? Can it be maintain in a specific storage location as we do the same for inventory parts ? It is pleased if you can send your views on this matter . Thanks in advance

952

3 years ago

VanSeansADo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena - Upd9 - Custom Pages on Navigator

Hello, I’ve got a Custom Logical Unit that I have been able to configure a Page Configuration for. I’m wanting to add it to 2 areas of IFS (Service / Maintenance) so that the user can navigate to the Custom Page rather than having to go in via Projection Configuration > Page Configuration and selecting View Page. The main area i’m having issue with is what the values are supposed to be: Navigator Designer - add newPage configurationPage Designer ValuesI am hoping someone will be able to assist because this was always easy as pie in EE, but seems to be a bit more convoluted in Aurena. Thanks,Sean

2842

3 years ago

Eranga JayatissaHero (Former Employee)

asked in Products (Manufacturing, Products, Engineering)

‘Multi-Company Project Invoice No’ is not updated correctly.

For an Apps9 customer, I have observed that when creating MCPR invoices the ‘Multi-Company Project Invoice No’ is not updated correctly in the customer transactions.1. Create MCPR transactions > Approve from both companies > Create the preliminary invoice from Employee company2. “Multi-Company Project Invoice No” field is updated correctly in Customer company transactions.3. Release the Preliminary invoice > Then final (PJ) invoice will be created4. ‘Employee Project Transactions’ > Note Invoice No is updated correctly5. Go to Customer Project transaction > ‘Multi-Company Project Invoice No’ is not updated correctly. Any reason for this?Thank you

1411

3 years ago

RutJWhalenSuperhero (Partner)

asked in Upgrades & Updates

Release Updates

Good day. I was always under the impression that deliveries and/or release updates have to be installed in sequence. I have been asked whether you can jump from say IFS Apps 10 UPD 8 to IFS Apps 10 UPD 10 without installing UPD 9to which I replied no but wanted to double-check in case I have mis-understood.Deliveries have to be done in sequence but what about release updates? Thanking you for reading.

2282

3 years ago

crpgarywSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Business Reporter Execution server

Hiwe are looking to install Business Report Executioner internally. I believe we need to purchase Excel 2016 Professional for it to work. I was just wondering will this work on Windows 2016 server? Thanks. Gary

1873

3 years ago

mzislamSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Aurena or Enterprise Explorer in android/IOS

is it possible to install ifs in android or ios devices to use aurena or enterprise explorer?

40011

3 years ago

ZTC ZTC JGOTAHero (Customer)

asked in Upgrades & Updates

How could I find the permission set to the window "Manufacturing Lead Time Calculation"?

I am using IFS 9.I need to provide the proper access to the window Manufacturing Lead Time Calculation.How could I find the right EU_ROLE to provide for a user to utilize this window?

1855

3 years ago

Thushitha ChandrasiriSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Time in the Scheduled tasks/reports

Hi,When scheduling reports/tasks, from which time zone, the time is shown in the schedule ? In most screens in IFS EE, the date/time is shown as per the time zone set up in the logged in PC.But, in schedules, it is not the time set up as the logged-in PC. Is it shown as per the time zone defined somewhere else in IFS (from the server time) ? Thanks,

1944

3 years ago

Devni PanduwawalaHero (Employee)

asked in Products (Manufacturing, Products, Engineering)

Issue related to history tab of MRO Shop Orders

Hi,We are having an issue related to history tab of MRO Shop Orders.When you manually add a material line to the SO, you can see that the order history captures it and includes the part number as the new value. But when you delete this material line, the order history doesn't capture the deleted part as the old value. I believe this should be captured.Can someone please validate?

901

3 years ago

AndryisSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Difficulty to release a distribution order (Status: planned)

I’m a new on IFS and I’ve followed a 2 months training on IFS apps10. When I create a distr. order, I need to repeat the process many times or click on refresh many times to get it released. Is it possible to scan this process execution through a menu (background processing)? and how to do it?

2379

3 years ago

MartinFSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

FSM6u10 Customer Portal Different Customers

I have a question regarding conditionally showing the ‘Create Request’ button on the ‘Service Requests’ screen of the customer portal. In a nutshell, we service different customers (different organisations), some of which are allowed to create requests, but others not. How do i achieve this on a customer by customer basis? the only way to do this i think would be by one of the following methods (if any of these possible)All customers get the same ‘Requests’ screen but conditionally show the button Each customer gets there own tailored ‘Requests’ screen Have a separate instance of the Portal for each customer, who then access it with their custom URL

421

3 years ago

USLA

asked in Insights (Business Reporter and Analysis Models, EOI)

Navigating to IEE from Business Reporter

Can we create a new navigating to IEE from Business Reporter? Something like core function in below

1252

3 years ago

pnaughtonSidekick (Customer)

asked in Distribution (CRM, Commerce)

Notes Access IFS9

Has anyone tried to restrict the access to notes in IFS9? We have several sites and they’d like to add site specific notes to customer records but it seems all users see all notes.

1882

3 years ago

amykornelyDo Gooder (Customer)

asked in Finance (Financials)

Invoice Line ID Not Showing PO Lines When PO Ref Entered

Apps 9 user - When entering a manual supplier invoice with a PO Ref, the Line information does not show the actual PO lines, but rather just presents as one lump sum. In order to show the actual PO lines (to see if anything was marked taxable, etc.) you have to RMB and ‘Copy Unmatched PO Receipts’. Has anyone found a way to make the lines populate automatically when the PO Ref is entered?

2842

3 years ago

Asela MunasingheSuperhero (Customer)

asked in Distribution (CRM, Commerce)

Sales Part does not exist

I ran to the below error when trying to create Customer Order from Sales Quotation through the header RMB. Strangely all the sales parts in the Quotation are available. How could this happen? ‘Show Details’ dosen’t give the part no. Salesperson is different from the Coordinator. Not recreatable in the testing environment to report to IFS :(

61425

3 years ago

MervanSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

aurena custom create new page

Hi,I need your support on two issues1. I am facing the following error while creating a new page.2. How can I refresh or clear Aurenada cache?

9484

3 years ago

Bhagya WickramasingheSuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

.dll files are not getting updated

Hi!I’m building a delivery which has client files. Noticed that the .dll files are not getting updated in MS build. I have run the build several times. Any assistance on how to resolve it. Thanks!

2172

3 years ago

CallumWSuperhero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Setting up Touch Apps - IFS Aurena Notify Me 10 - Push?

Hi,I am in the process of setting up Touch Apps again as we were previously on Apps 9 Cloud hosted and are now on Apps 10 TAS on Premise.I couldn’t get the IFS Notify Me 10 app to work with iOS at all, however now that I have switched across to the IFS Aurena Notify Me 10 app, I can see the records syncing ok. However, I’m struggling to get the push notifications to work...What are the steps required for the “Push Enabled” checkbox against Installed Apps/Devices to become enabled? I can see in Application parameters, that for Notify Me that PUSH_ENABLED is ON and there are values against NOTIFICATION_HUB_PATH and NOTIFICATION_HUB_URL Thanks, Callum

3631

3 years ago

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