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11777 Topics

I have an issue with a standard IFS functionality for Intrastat reporting. For the Intrastat reporting purposes we are getting two separate xml files from IFS: one for Import and one for export goods.The issue is that one of important fields is missing in export report.We have to generate Import and export file separately. ‘Import’ xml output file is correct while in ‘export’ file the ‘Country of origin’ information is missing.Can anyone please explain why this might happen

6785

2 years ago

HasepDo Gooder (Customer)

asked in Finance (Financials)

Error when loading External Supplier Invoice

I get “The Person Info object does not exist.” when loading External Supplier Invoice. What am I missing or where can I find which Person Info object this concerns ?

3361

2 years ago

FFAU01Do Gooder (Customer)

asked in Alliance

Bulk / Batch Contract Quotation Submit & Activate

Is there a way I can Submit and Activate multiple (>200) contract quotations at the same time? Like running a batch, or import? We are running Alliance v14. Thanks!

594

2 years ago

Kev3458Sidekick (Partner)

asked in Supply Chain

CRP Apps 8 - No Calculation Date

Hi, I’m wondering if there is a ‘’bolt on enhancement’’ for Apps8 CRP to take on all of the enhancements Apps9/10 now have. The client is not in a position to upgrade at this moment.Most significantly is the calculation date which is not available in Apps 8, this would be really advantageous for the client. Is there any other means of doing this calculation in CRP? Has anyone written a custom event that mirrors this? Thanks

712

2 years ago

EqeMithuVSuperhero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Unable to Edit or Delete PR in MWO APP10

Hi All,I am trying to use PR's for non -inventory parts in MWO , but I am able to create the PR and don't see any option to either edit or delete the PR's Regards,Mithun KV

481

2 years ago

HelenSDo Gooder (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile 6.13 - How to restrict access to Logistic Manager functions

When user long presses in the Stock screen, the options to move stock are displayed. Is it possible to remove access to one or more of these options, whilst leaving access to others?

962

2 years ago

Erin McQuestionHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

What can cause the "Send log files" option in FSMi > Admin to become disabled?

Customer says, “Also my users are seeing their Send log files on the mobile grayed out. Is that something we can fix so the ones with issues can pull logs?” Customer is reporting sync issues with their mobile users.What can cause the "Send log files" option in FSMi > Admin to become disabled? (G2316977-B)Is the ALLOW_ADMIN_EDITS_IN_MOBILE App Param involved in any way?

1187

2 years ago

Charith RajapakshaSidekick (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mechanism of resulting different search results with the ROW_LIMIT param

Hi Experts,Row limit (and Max rows) are in the application by design - to avoid overly broad searches from causing the user to wait for the screen to respond.Can anyone further explain the mechanism of the ROW_LIMIT param?Thank you,Charith Rajapaksha.

1542

2 years ago

Ann DegroatHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Export to Excel

When running the "Part Usage By Person" and not setting any parameters in the selection screen using the export to excel. it runs for a bit and creates an excel file with this in the cell'<'perform_get_report_pdf_result'>'message_logged'<'/perform_get_report_pdf_result'>' Why would you get this error when you are exporting to excel and not to a .pdf?

4441

2 years ago

lopespetroHero (Customer)

asked in Service (Touch Apps, MWO, MRO)

Synchronizing entity ResourceActivity is taking a long time to complete (210 seconds)

Hi All.I’m getting this warning as I sync the Aurena app.What may I do to fix it?Using Apps 10 UPD14.Tks a lot

18112

2 years ago

Kev3458Sidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Order Cycle Time Field

I’m trying to understand what this field is for. No help details and can’t be populated manually. Below is screen shot from Apps10 but the issue was raised from a client in Apps 8 I wonder, is it linked to Order Gap on the Invent Part/Manf Tab Located on the following area

792

2 years ago

CallumWSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Event Action - Cannot run query?

Hi, I’m having an issue with an event where it seems to not be able to access CUSTOMER_ORDER_LINE. Is there a certain account which needs access whilst going through an event action? Custom RMB: Works Fine However the event action doesn’t work... I’m assuming this is something permission related - but cannot seem to figure it out. IFSPRINT and IFSSYS have been granted select on CUSTOMER_ORDER_LINE. Thanks, Callum

5347

2 years ago

keyjoannmDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Webclinet - case sensitive v9

Hi, In a system setting it is possible to set a default value for the checkbox case sentive for searchingoptions.But web interface does not follow this setting. Is there any other option to uncheck case sentive in webclient? thank you for any adviceJoanna

391

2 years ago

Anil KumarDo Gooder (Former Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error importing WorkTaskHandling API using Postman

Hi Guys,I am unable to import WorkTaskHandling API.I get an error message ‘Import partially complete’. I can see that the collection was not generated but 1 API was imported message is visible.But when i try to open the API, it is blank. I have experienced this error only for this particular API up until now.Any suggestions to get over this problem, i am enclosing screen shots for reference.Regards,Anil

911

2 years ago

Chris_PerkinsHero (Customer)

asked in Alliance

What are the criteria used for a History search on Mobile?

We are using V14.5When using Mobile (Mobile Edge V15.3.2.0 1) in the “History” tab, when doing a “ADVANCED SERVER SEARCH” we are finding that not all service orders are appearing, even some that were previously sent to Mobile. So I was wondering what the rules/criteria are for what is included in the search results? Is there a setting somewhere that affects this?MOE-99100 is enabled, MOE-10301 is set to Y, MOE-600 set to 45 days (the missing one has a date of 28 Feb 2022, so is within that time span. It is resolved, not excluded from Mobile, Request Type is PM, status 500.Resolved).Can you suggest why this Service Order might not be included?ThanksChris

877

2 years ago

Ieva RitumaSuperhero (Employee)

asked in Finance (Financials)

Invoice Authorizer Assigning Rule - Absolute values?

I’ve come across a scenario for manual supplier invoice authorisation where an invoice is matched to a sub contract where retention applies and this has generated negative lines for the retention amounts. I’ve noticed that the amount on the posting seem to be absolute values, i.e. non-sign specific. For example, this rule will apply for all postings where the amounts are within -4999.99 and 4999.99 and I want to check if this is correct and it’s done by design?

2091

2 years ago

BPC2710Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

EDI Incoming Customer Order error

We have a stopped Incoming Customer Order with the error message: ORA-20111: CustomerInfo.FND_RECORD_NOT_EXIST: The Customer Info does not exist.Being new to IFS, we are not sure how to find what information does not exist.Any help would be appreciated.Thank you.

7132

2 years ago

IFSmattisSidekick

asked in Supply Chain

Replicate Changes pop up does not appear after sales qty modify

Hi all,sometimes this pop up appears when a modify in exactly this line is happening, sometimes not: Any ideas why this might happen? Has anyone experienced similar behaviour?Without this pop-up the modify wont be inherited. Thank you!BestM

761

2 years ago

Nipun GunaratneSidekick (Employee)

asked in Document Management (DocMan)

Aurena agent security issue

Hi All,It was found that the installed "IFSAurenaAgent.exe" in localappdata is an unsigned executable, and this was getting blocked by the customer's Security Restriction Policies (they do not allow unsigned applications to run in their system).Customer manually allowed the "IFSAurenaAgent.exe" in their security policy, and the Aurena Agent worked afterwards.Will need to know whether this executable has been signed in future release, or if there is a different workaround to running this application in any environments with such security policies in place. Thanks & Best Regards,Nipun

2427

2 years ago

Shani FernandoHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is it possible to reinitialize the navigator tree? - IFS Cloud

Hi,Our customer has a requirement to remove/ modify some custom navigator nodes added to the navigator tree. Customer environments are currently at 21R2, and it is not possible to remove/ modify the custom nodes added to the navigator tree, receiving a client error (this is a bug and RnD informed that the fix will be only available with 22R1).As a workaround, our customer is questioning whether it is possible to reinitialize the navigator tree.Does anyone know whether this is possible?Thank you!

3054

2 years ago

jfoonDo Gooder (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM License Types

Hi, Can anybody tell me the difference between the different access levels of a Studio Licence Type and a Named License Type? I.e. what are the additional functions that a Studio Licence Type can do than a Named License Type? Kind regards, Jessica Foon

3733

2 years ago

ROXTOBBRISidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

One bookmark two groups Aurena

Hi! I try to add a bookmark in two different groups.Is this not possible? I added the bookmark in the first group and then when trying to add it to the second group it only moves from the first to the second group. Best regards, Tobias

1872

2 years ago

Red RacerqDo Gooder (Customer)

asked in Assets (Asset Management)

Drag&Drop in Equipment Object Navigator

IFS 9. Is there any option to drag&drop serial objects to functional objects? Not possible in EON but heard something about Business Object Navigator.

1181

2 years ago

VanChampSSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Time Card Authorization and Approve Cost Accounting

Kindly let me know whether there is any setting in IFS to get the cost accouting to be approved when the time card is authorized

1532

2 years ago

12gYashoPSidekick (Partner)

asked in Document Management (DocMan)

Preview of the document in the business object window

Hi, There's a requirement from a customer to preview the attached documents in a separate pane(like we can preview documents in file explorer). Example: The customer wants to preview the attached documents in purchase order window, before sending them to the supplier. Have you come across such kind of requirement? Any suggestion ? (Note: Using IFS Cloud ) Thanks in advance. kind regards,Yashodha.

1272

2 years ago

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