Customer order release from credit block
Customer orders that are blocked can be released either directly from customer order view or in “handle blocked customer orders”
Options are
- Release blocked order
- Release from credit check
Currently both available for finance and customer order persons. Function is different:
“To proceed, the customer order must be handled in the Handle Blocked Customer Orders window where the options Release Blocked Order and Release from Credit Check exist. The difference between the two options is that when executing Release from Credit Check, the order will not be blocked again in any of the steps defined in the credit control group whereas when Release Blocked Order is being executed, there is a possibility of the order being checked and blocked again. “
Would it be possible to hide “release from credit check” for customer order? Finance should still have both options.
Best answer by gumabs
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