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External Payments - Create mixed payment insensitive

Userlevel 5

+10

We want to create Mixed Payment from External Payments, but it is insensitive, what can be the reason?

RMB on the External Payment line for all Mixed Payment options are not sensitive.

Rights to create mixed payments is usually granted, I am using IFS_ALL permission set.

Any other ideas?

Thank you for your help! (Apps 10 Upd 11)

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Best answer by Link 2 March 2023, 14:31

Userlevel 5

+10

Hi @ALHAGMO

Could you please share what is a Payment Type for this line ?

Best regards,

Małgorzata

Userlevel 7

+22

Hi @ALHAGMO

look in the details. Maybe you have some errors or warnings there.

In case of warnings or errors you can’t create it.

Userlevel 5

+10

Hi @Malgorzata Palatynska ,

payment type is Mixed Payment. I found now the issue: As long as the error checkbox is checked, Mixed Payment Options are insensitive.

We have had a Transaction “Cash Transfer” that had the error “It is required to enter a counter cash account for transaction type Cash Transfer”.

After deleting this line, error was unchecked and RM options were sensitive.

Now we are wondering where to enter the counter cash account….

Maybe that line can be skipped by disabling the Transaction type.

Userlevel 6

+14

The details of the load file/errors will show you what is missing/incorrect. It could be a missing field or field format issue.

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