Solved

Hi,I would like to know what is the user action or automatic action that allow a change status from 600 to 700 for a service order Thanks and Regards

Hello,I want to take a document connected to a screen together with the pdf report output. What I want is available for the Work Instruction Report. However, I want to do this for the Shop Order Report shown in the image I added. I want to do this by creating a new custom menu and linking the pdf report to this menu. Can you help me with how to do this? Is it possible to do this without development? 

Since moving to IFS cloud, I can no longer delete print jobs in status ‘Error’ or in status ‘Remote working’.The error message given is:“The Print Job “1489559” is used by 1 rows in another object (PDF Archive).”We have had quite a lot of issues with printouts and print agent, which have resulted in a lot of jobs gettings stuck in status ‘Error’.In v10 we had a function called ‘Report Document Archive’, where i think the actual PDF was stored? This is no longer available in cloud, I can’t go there to remove the PDF. And I can’t delete the printout in ‘Report Archive’. Most of the printouts have already been removed from ‘Report Archive, automatically, because the ‘Expire Date’ is only one day (work instructions, labels et cetera).Am I missing something in the setup?

When migrating project, I want to make use of the Project ID Generation Rules. I leave the project ID in the migrate source job blank, category 1 is filled, Generation rules have been set up for given category 1. All other values are catch all.Still nothing happens when running the migration. So I was wondering which API to call to set the api in the defaul value of the project id, so it would generate the id when migration job runs.Anyone an idea which api to call? I would prefer to know the parameters as well, although less important for now.BTW: rule works perfect when entering a project via the project definition form

Hi Experts,Can you please share some reference documents on Disassembly Shop orders (Order Type) and Background to it.Can it be used for Servicing the Csutomer Owned Products like Engine. MRO Solution is not part of the Scope so, we are planning to Disassemble and Repair it via Shop orders.Appreciate your help. Thanks !RegardsLokesh

Hi, We have used same wild card certificate certificate from GoDaddy and used in both IFS Cloud and PSO.They are accessible only within the corporate network. When setting up the integration from “IFS Optimization Framework Configuration Assistant” it throws below error. Validating IFS Cloud callback URL failed. Error message was: PlsqlapServer.ERRINV: ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending dataCaused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetCaused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderExceptio. If this is an external URL which can be accessed only from IFS Optimization server, it cannot be validated using the configuration assistant. The URL may still work when

I have multiple documents that needs to be attached to multiple customers. Is there a way to add in bulk to all required customers or is the only way to go to each customer record individually and add the document attachment? 

Hello,Isn’t it possible to return parts (removed/replaced) directly on the MWO? (Apps9)I haven’t been able to find it, only option is to do it via the Work Order directly?Thank you,Michael

We have a user who is getting a “Due Date is required” error when trying to make a change to the Place screen. The due date is on the CC Escalation tab on the Place screen. The field does is not required on the screen, or metadata. There is no BR or client script that is producing this error. Do you know what it could be?

On the New Voucher screen in IFS Cloud, when new lines (rows) are added and saved, they are automatically re-ordered (re-sorted) in a way that appears random.  Does anyone know the rationale behind this auto-sorting?  Is there a way to have the rows be sorted in the order that they were entered?  It causes efficiency loss due to having to scroll and search for the appropriate row(s), when certain rows require editing.

We are currently using Apps 10 Upd 18.  All of our techs utilize mWO Service 10.  We were about to start the process of implementing Work Task Templates to a large scale to standardize our services and quotations.  However, in early testing, it was discovered that we are only given the opportunity to add a single work task template to a quotation while using mWO.  After that, we are able to add additional “raw” work tasks, but never a work task template.This severely limits our ability to go this route.  If we could add multiples, we would be able to keep the individual templates relatively basic services for example Replace Belts, Replace Coolant, Replace Water Pump, etc.  For each of those, the techs would add whichever ones they want and move on.With this limitation in mind though, we would need to create Work Task Templates with multiple Work Lists on them in varying combinations.  This will force us to create a higher quantity as well as a higher complexity of templates, while sti

Hello, We have been experiencing inconsistent behavior when WT status set to Work Done (Automatically) when the Assignments belong to the Work Task get completed. In some instances, the Work Task status stays in ‘Work Started’ Status without changing to Work Done.  In this Example, the WT has a single Work Assignment and the MWO user completed the Work Assignment and Returned to  mobile. The IFS Cloud Work Assignment Status is ‘Completed’ and the ‘Time to Completion’ filed is ‘0’.     But the Work Task is still in ‘Work Started’ status. Are there any other rules that could affect  changing the Status of the Work Task to ‘Work Done’. ? Also this behavior is intermittent as well. Thanks and Regards,   

Hello All, Is this possible to pass parameter from IFS Main window Screen’s field to LOV search dialog. so we can use that parameter value to filter LOV result.

I have the screen Scheduled Work Tasks which shows the Work Tasks PSO has scheduled. I have the impression a filter is automatically set, as the Activities view in PSO shows far more records when compared to the SCheduled Work Tasks screen. Based on visual comparison, I would argue that Scheduled Work Tasks screen only shows current (today) and near future allocations, but none from the past nor far future. Is this correct and would this be configurable?  

Hi,In Apps 9 whilst using Data Migration Jobs, users were able to delete records after loading data from spreadsheet and before migrating the records into IFS.However, in IFS Cloud (23.1.11) there seems to be no option to delete records like the ones highlighted below:Users need this ability to review and delete records before migrating them into IFS.Is this a case of missing functionality in Cloud that will be added in future updates?

Hi, I’m looking for the way to implement Project Management WITHOUT Financials.Poroject module requires to setup Financial setups like Cost/Revenue Elements, Cost/Revenue Elements per Code and Posting Rule etc.Does anyone have any idea?Use Case: Imlementing IFS as a Manufactuing/logistics system and Financial function is processed outside of IFS.Regards, Kohei Okigami

This refers to IFS Cloud (we are on 23R2U3): When creating an ExecuteQuickReport command via Page Designer, you can do parameter mapping upon creation.  Is there any way to see these mappings after the command has been published?

 I am creating an Excel Migration job that will set hundreds of Requisition Authorisation Rules to ‘Planned’.This is very much like the topic I raised and got a very good answer that worked well: Excel Migration - Delete User Sites | IFS Community. On this occasion the same principles are not working for me.Here is the job...For the Action on Seq 10 I have toggled InLoop and NoExecution.For Seq 20, I set these attributes…My source mapping looks like this - I allowed the default Source Columns and assume I don’t need to do anything with the first 4 Method columns…Having tried many variations, the latest result is set to null upon execution…In the debug Trace, I see this error…It looks like it is trying to grab every column and insert the values into the Attr_ variable.I’m out of ideas now

HelloI want to link an absence with a kind of Schedule calendar, so only employee with that calendar can see this type of absence.Can someone help me please ?Many thanks  

Hi,Do you know if it is possible to have multiple Azure Ad's linked to IFS? Would it be possible to have a 'regular' link to the customer tenant and a separate Azure AD B2C tenant connection for 'external' persons that get hired by customer?

Hi, I want to add a new activity, with a new pricing from Nov 1rs (for instance) on a pricing Book.But as soon as I enter a date in the futur, I have this message I can’t understand. Can you explain Why ? I should be able to do that in advance…Thank you ALLIANCE V15.4 SU7This has been reproduced on QAC 

Hi, A customer contact does not receive customer order confirmation e-mails. However, in the order history, I can see a record when I click on e-mail order confirmation for this contact. Also, this emails I cannot find in application messages as well.However other contacts of this customer do receive order confirmation without any issue.Do I need to check anything in the IFS person/contact setup to resolve this?Thank you.

Hi All, We  created a lobby image element , value to these images is passed through a URL.But in lobby I’m getting a black cross mark on the middle of  image as shown in attachment. when  put cursor on that image it shows ‘Can’t access image location’. when i open it separate window i can see it without black cross. Could anyone help me to  fix this?Thank YouSaradha

Hi,I have a process where I am collecting a bearer token, and I then need to use that value in a subsequent message. Looking at the guide it looks like I can use an integration function in message routing too (which I haven’t done before).The function is pretty simple as shown below. I have then added the function and argument into the argument value for the message routing. It doesn’t appear to be getting picked up.The exception message I am getting is stating - Exception: AccessToken is required for bearer authentication.However, if I hard code it with a value I get a different response.I’m not able to add the full token into the argument due to the length, otherwise I would try that for testing.Therefore, can I use functions in this way. The FSM Connect Guide implies I can. If you can what have I done wrong?RegardsAdyFSM6 U23 

Hello,I’m struggling to get macros working in our customer’s 23R2 environment for a session I have with them very soon.  I copied the macro and blocks from our GCS Demo Database, which is 24R1.  I used the ones whose names begin with IFS_ and where the write used ALL CAPS.When I first ran my test using CHECKOUT, nothing happened.  I’ve since gone back and am adding msgboxs to glean what information I can about what subroutine is being run at a particular momentIn the IFS_01_02_GENERAL_GET_DATA block, we have the code and I’ve added the msgbox.ifs_check_out_path = clientscriptvalues.item("check_out_path").valueIf ifs_check_out_path = "" then' use the check_out_path client script value insteadifs_check_out_path = scriptvalues.item("local_path").valueend If MsgBox "We've just fetched the checkout path ["&ifs_check_out_path&"] is it blank?"  When I run, the message box reads: MsgBox from macro testingThis is telling me that it has not found the checkout path in either the clientscr