IFS Solutions

We have about 20 timeclocks and they all appear to have the same time which is about 3 minutes behind the correct time.  The servers all show the correct time and the desktops running them all have the correct time so is there somewhere in IFS to adjust the timeclock time?

Does anyone know how to tell where the due at dock value come from on the Purchase order lines in cloud. in Apps 10 we could check the system information and see the SQL column, but would like to know how to get the same information (system info panel) in Cloud.  thanks 

Hello team, I looking to see if there is a way we can configure IFS only issue/backflush material that is in the Work Center’s Inbound location for a shop order? I’ve tried updating the the Work Center Outside Reserve/Backflush to Not Allowed (this option will not allow shop order reservations until they are moved to Inbound location) and Reserve Only (this option will allow me to reserve from where I would like but does not stop me from issuing material that is not in the inbound locations). Thanks in advance! 

Is there functionality in IFS Cloud that can allocate work center time for planned customer orders and/or engineer to order products?  When we quote our ETO products, which typically ship with standard products, we include lead time for engineering time, but we cannot schedule the order until the routings and structures are buildable in IFS.  This can be a 1–4-week window of time after an order is placed where the load of the order is not visible for the scheduling team to work around.    Are there any new tools that help with time allocations for orders without complete information to aid scheduling?  I think in IFS 10 there were methods to estimate the ETO products utilizing routing and structure estimates, can that be used to help create placeholders until the structures and routings are made buildable?  If there is information on this topic elsewhere, I’d like to attain more information on the capabilities. Thank you,John

Hello Community,I am currently working on the setup of cost and revenue elements in IFS and I would like to clarify the best practice between two possible approaches: Marking the "Account" dimension as basCost/Revenue Element In this case, the general ledger account itself is used directly as a cost or revenue element   Creating a dedicated Analytical Segment for Cost/Revenue Elemen My question is : From your experience, what are the advantages and disadvantages of each approach in IFS?Any guidance or lessons learned from your implementations would be highly appreciated.Thank you!

Hi IFS Community!Upon running the Excel-Add In for Data Migrations on IFS Cloud for a specific job in Production, we get "Unexpected end of JSON file" with no further information as to why this is happening.We migrated the same data to a different environment last week (CFG) with NO errors whatsoever, so we know that the data we are migrating is not the issue.We checked permissions for the user running the migration and it all looks fine as well. Any ideas what could be causing it?

Hello,maybe someone can describe the situation when the function “Mark as Incorrect...” becomes active in the form “Measurements”? (IFS10). If I go to “Measurements for Object…”, then the function “Mark as Incorrect” for the same record is active:Why it is not active in the form “Measurements”?And if it is never active in the form “Measurements”, why it is left there?The same is in IFS Cloud too.

HiOne of our customers want to add different types of fixed fees for most of the requests generated from recurring services in IFS Cloud. In most common cases, it is 3 types of fees. The invoiced must contain all the resources/materials used and these fees. Fees do not cover any resource used while doing the job. these are always fixed.As an example fees can be for documenting work carried out, basic fee for the visit and a fixed fee for the consumables used. We must get 3 separate lines in the invoice for these fees.Where do we add these fixed fees in the new service solution? In PM Actions we added these to the Work List/Planning tab.Thanks.

Hi, We had issue with constantly restarting POD ifsapp-connect, which caused a lot of issues in system. For example if our ifsapp-connect had restart our EDI orders was not proceed. We increased number of replicas to 2 and for now it seems all okay, but when I monitor our environment I can see that there are restart also but without any issues for example with EDI. For now I have questions:Why is it caused that those pods are still restarting? If POD has been restarted we should delete it and let it get up again? How we can see what happening and what is the cause of restart on this certain pod?

We are trying to give a sub set of users access to the work contact details for all employees in a particular company.We do not want to grant supervisor access to this subset of users.There doesn’t appear to be a access attribute which gives access to the correct LU/area.We are already using protected persons to hide access to personal address details (and give access to a very small number of users - different to those needing work contact details access).We might be able to use projection grants to limit the access to unnecessary areas of the person/employee file.Can anyone suggest a suitable method to allow a user access to work contact details without exposing other HR data? Many thanksDave  

Hello,My purchase Requisition is in status - planned.but i would like to cancel it. how to do it ? bcoz their is no cancellation option both at header and PR line levelKindly help me with it.Regards,Kruthika 

Hello, When we use mwo Configured workflow configuration, we have noticed that some of the actions (such as Event log, Service book etc.) are not available as ‘Action flow’ actions.  Those actions can be enabled from the ‘Actions’ tab.  Since it cannot be added to the Action flow list, the flow cannot be streamlined.  Only option is adding ‘TASK_ACTIONS’ to the action flow and ask the users to select the relevant action and process.  Any reason for not them to be included in the Action Flow tab?   Thanks!\Nethmi

Hi. Each order Line must be re-confirmed after a date change.Is there a way/setting to stop having to re-confirming a line after the Promised Date is changed.So simply put,  a confirmed line status stays as “Yes”  Thanks. 

I have had a customer ask me if there was a tool that can parse out information from a variety of documents and load that information into IFS such as sales contracts, defense contracts, etc.  There is a tool called MegaParse that may fit the bill here.  Does anyone have experience with this tool?  How easy is it to use?  Problems?  COsts? Any information would be appreciated!  Thanks!

We have suppliers who send invoices in different currencies, and depending on which currency  - they want the payment to different accounts. Can we set up a rule : if EUR use payment address 1 if SEK use payment address 2 ?  or some other solution ,,,

Hi,I'm trying to add preposting details to a work order using a workflow (we're currently performing this process manually through an assistant). When I check the projection call for adding a preposting, it appears as shown below.I attempted to add an IFS API type user task in the workflow, but I wasn't able to find any entity set or projection call that can be used to add preposting to a work order.Is it possible to perform the actions currently done through assistants using a workflow?Many thanks for your inputs on this issue.Best regards,Uvi

Dear community, What is the best way to handle following scenario?You have a manufacturing part A with components B and C as purchase parts. Part A manufactured from a Shop Order and but it was faulty. Rather than scrapping it, we need to take out Part B out and Remanufacture Part A using that disassembled Part B and issuing Part C again from stock.I created Manufacturing structure for Part A,Created a Disassembly Structure for Part A and part B as the produced partThen Created Remanufacturing Structure for Part A However, when I try to set a Direct supply for the Remanufacturing to have a connected disassembly shop order to extract part B, you have to enter Part A and supply type Disassembly in the Remanufacturing Structure/Direct Supply tab but the system does prevents it saying “The direct supply part cannot be the same as the structure header part”.This works perfectly fine if Part B produced from different disassembly part but it

Hi All,I need some help understanding the scores displayed on the Performance Evaluation Details screen: How is the Score in Performance Summary calculated?  How can the Evaluator Score be updated? I believe this should be fetched from the score attached to the Performance Rating (Basic Data page), but it is not updating correctly. Any insights on the above would be appreciated.

I have a custom attribute (Cf_Customerpo) in the ReturnMaterial entity. It is published and present in the Return Material Authorization page. I can see the field in the api doc for the ReturnMaterialAuthorizationHandling.svc/ReturnMaterialSet.  I want to use this attribute in a BPA workflow but it is not being recognized.   Any idea on how to refer to this custom attribute?  

What is the purpose of building a Maintenance Organization’s structure? What are the advantages of using/building the structure? 

There is one customer order line (which is generated by a Work order) and when I tried to click RMB ‘PROCESS Invoice’ in The Customer invoices with error the process runs but the line stays in the status PRINTED only. There is no error in the error description. I enabled the dubug consolse and below is a part of that debug which does not help me to identify the problem. Please let me know what the problem is. 40^11886478^CALLSTACK^DEBUG^^__anonymous_block at line 10 OUTGOING_INVOICE_API.POST_INVOICE__ at line 1499 OUTGOING_INVOICE_API.POST_INVOICE__.CORE at line 1481 OUTGOING_INVOICE_API.POST_INVOICE_ at line 809 OUTGOING_INVOICE_API.POST_INVOICE_.CORE at line 804 INVOICE_API.POST_INVOICE_ at line 37355 INVOICE_API.POST_INVOICE_.CORE at line 37350 INVOICE_API.POST_INVOICE___ at line 22636 INVOICE_API.POST_INVOICE___.CORE at line 22584 INVOICE_A

Anyone know where that exists so I can change them to the right company address? 

We perform sales discount activities through Rebate. Our two rebate invoices for the month of December-2022 have Zero value. For this reason , the two invoices are not being complete. Shows printed status in invoice status and also shows in customer invoices with errors window. Even giving a warning at the time of month end process.  

Interested to understand how other Group organisations handle this scenario.Company A - Parent company of a group, with multiple subsidiaries world-wide. Company A will purchase overhead service items (e.g. software licences) via a Purchase Order, for the whole group. Cost then needs to be reallocated from Company A to companies B, C, D, E, F G etc. Currently using APPS10, migration to Cloud underway. Was unsure whether to post this in the SC or Finance sub-forum, so apologies if it’s not in the right place! 

Hello, We need to patch the MT Ubuntu server each month.  At the end of the patch, we sometimes need to reboot the MT. But what is the right procedure ?Is the powershell script LINUX-REBOOT sufficient  (does is properly close down all the kubernetes ?)