Hello,
In IFS Cloud 25R1, we have custom events with event action type REST call to trigger an outbound integration based on status changes in work task and work order. By default, when the event is triggered, in the Application Messages screen, it is tracked within the ‘Notifications’ queue. Even if we try to create a new routing rule based on REST address data from custom events and map it to a new Queue, the system sends the event messages to the default ‘Notifications’ queue.
Is there a way we can isolate specific events to a new queue or is this a standard process and cannot be updated? Please let me know.
