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IFS Cloud 24R1- No Default Object Key on Change Request (Object Connections)

  • January 24, 2025
  • 5 replies
  • 104 views

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Hello,

We are on 24R1 and I enabled an object connection of EcoActionObjectConn and EcrObjectConn on the RoutingHead and DocIssue logical units. I’ve refreshed the object connection cache but when I go to the Change Request screen and into the object connection tab, I do see the RoutingHead LU but it does not seem to be pulling in a default drop down list of object keys. it’s the same story with the DocIssue LU.

Is there a reason for this? It seems to work with the EngPartRevision LU. See image below.

I just hope to get a better understanding if there’s something I potentially missed or if this is some sort of bug. Thank you.

5 replies

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  • Do Gooder (Partner)
  • February 3, 2025

Hi , Did you find any solution. I;m also experiencing te same issue.


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  • Author
  • Hero (Customer)
  • February 3, 2025

Hi ​@Navn,

 

Unfortunately, I did not find a solution yet to this. I did submit a support case to IFS regarding this. 


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  • Do Gooder (Partner)
  • February 4, 2025

Thank you ​@jayoneil98 . Please update if you got any answer from them.


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  • Author
  • Hero (Customer)
  • February 10, 2025

Hi ​@Navn 

 

I was able to get mine fixed but that was because we ended up upgrading to 24R2. We are 24.2.1 now.


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  • Do Gooder (Partner)
  • February 10, 2025

Thank you for the update ​@jayoneil98 . I believe it is a cache issue it is working fine in some environments but not in every environment. We are still doing some testing.