IFS Solutions

Do we have a functionality in IFS to distribute the shipment charges (Freight) to customer orders for CO invoicing?In our case freight is calculated by a  3rd party tool. 

Hi Team,We have configured High Availability setup in IFS Cloud 24R2SU2. and followed IFS Technical Documentation.all three nodes showing status is ready. But while testing High Availability its not working as expected.Please find the below scenarios.Scenario 1:We have shut down the Node3 and status changed to NotReady.After shut down the node3, Application is up and running without any issues. Scenario 2:We have shut down the Node2 along with Node3.Now, we are unable to login Application and could not able to check pods status and node status alsogetting below errorGet "https://node1 ip:16443/api/v1/pods?limit-500": read tcp management ip:54992->node1 ip:16443: wsarecv: An existing connection was forcibly closed by the remote host. - error from a previous attempt: unexpected EOFUnable to login cloud application.Scenario 3:Then we have started node2 and node3 and checked the nodes status, all nodes are ready and able to login application.Scenario 4:We have shut down the node1 and tr

Hello, I was hoping to dynamically change the signature based off the user id in report studio. I was looking through the documentation and found a DB Image function. This is the syntax: DBImage(‘report_logo_’,’image_data’,’item_id=[ItemID]’) When I tried it with this: DBImage('report_signatures','IMAGE' ,'image_name=JONEIL.jpg'), it took the syntax but it doesn’t work. I was wondering if there was something I was missing? Could this also be utilized for customer orders? For example, let’s say I wanted to print the signature of the salesperson. Could that function be utilized? Thank you. 

Hi,When creating a New Supplier Payment Proposal, it is including suppliers with the incorrect payment methods.We only want suppliers with BACS payment methods, but we need POAs included.IFS is picking up POAs on suppliers that do not have the BACS payment method.Is there any other parameters in the background that would need to be set to prevent this from happening?This worked correctly until we installed an update on our IFS system.Thank you,John

In 25R1, created Service Recurring for calendar with Days as 1 interval and noticed that consolidated Request is generated. by how we can generate the request for this scenario ?

I have an inventory part that someone in one of our sites undid a scrap after serialization was turned on at receipt and issue. Now this part is stuck (qty 2) due to being unable to scrap or to create a serial number to assign to the parts. Please advise.steps to replicate:1) scrap all parts in inventory for specific part no2) turn on serialization for issue and receipt (not inventory tracking)3) undo scrap transaction

Good Day,We have some accounts that uses database authentication and those users are getting the Server Error 500 intermittently when trying to log into IFS (users using AD authentication is fine). The MIddleware Server Admin Console doesn’t show anything wrong and I’ve even reset their oracle profile to default, but it keeps happening. Does anyone know what could have caused this or how I can try and find the problem?Ifs.Fnd.FndSystemException: Server Error    at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCr

Hello,I am looking to see if there are any column level definitions in any of the IFS documentation for fields like C1, C2 and N1, N2 etc that can be found on tables/views like Invoice_Item_Tab.I found some defitions for Invoice Header and Invoice_Line under the EDI messages page but nothing for the Invoice Item.https://ifstestcloud.xxxxxxxxx.com/ifsdoc/documentation/en/default.htm?openpage=https://ifstestcloud.xxxxxxxxx.com/ifsdoc/documentation/en/GeneralIFSApplications/AboutEDIMessages.htm (I replaced our local instance name with xxxxx)Is there a place where I can find these?Thank you

Scenario:I’d like to maintain a list of “Trade Shows” basic data with a status of active/inactive, and have a LOV only show the active records to pick from. Similar functionality to hiding/blocking coordinators, etc in other areas of IFS Cloud.  I have a custom entity with two columns:Column 1: Trade show (String)Column 2: Status (CustomEnum: Active/Hidden) On the Sales Lead entity (Business Lead), i have created a custom attribute that references the custom table. In my page designer, i’d like to add this field as a LOV, and have the LOV filter to show only the records where status = Active. I have found this page: https://docs.ifs.com/techdocs/23r1/040_tailoring/225_configuration/200_client_configurations/310_conditional_fields/200_filter_enumeration_values/But it doesn’t cover my exact scenario. Is this functionality possible to do without a customization? If not, is it possible to just Hard Code the values that i want to see manually?For reference, I am on 23R1.8

Hi Team,I tried to create new surveys configured in the workflow, but I encountered the following error. The data was not populate on mobile, but it was present in the Back Office.   Configuration details : Survey Information Workflow details Thanks

Hi, I want to add a validation that triggers when a specific text line code is added, the text shouldn’t be longer than 240 characters.  Unfortunately I am getting above error message. Any Idea how the syntax needs to be?Many thanks in advance! Best regardsJacqui

We have a availability control on parts in one warehouse.  The availability control is set to Nettable, not auto reservation, not manual reservation, not order issue, scrapable, allow reducing (on Part Counting Control), all allowed for part movement control and non-order issue.  For some reason we can’t create a cycle count report for this warehouse location.  It looks like it is due to the availability controls on the part but I need to verify that is the case.  Can anyone confirm my suspicion or help me figure out why these will not pull on a cycle count report.  We used not counted in zero days to generate the report.  We are in IFS Apps 10 UPD21.

Hello,I am trying to locate some data from the Shipments page in the underlying views/tables but coming up empty. I am looking at Shipment Management > Outbound Shipment > Shipment, general Tab and then Weight.I have the following in there - Net Weight, Adjusted Net Weight,Tare Weight,Manual Gross Weight,Operative Gross Weight,Operative Adjusted Gross Weight. When I look at Debug > Page Info, I am told these are all part of the TotalWeightGroup element under the View Shipment.But when I query the Shipment view, none of these columns exist in it.Where can this information be found in the IFSAPP database?Thank you

We would like to increase the Session_Idle setting to a larger value. We are currently using 1 hour with a 15 minute token lifespan. Are the any implications other than security if we were to increase this further?

Hello i am working in a IFS cloud instance version 23.2.5. I am trying to configure the mail sender. I have received the mail token and secret from our messaging team at my company. I have created a test event that generates an email when i create a new unit of measure within the app itself. Here is my current configuration of my mail sender and error i get when i generate a event. Host: smtp.office365.comPort587Timeout60 Authentication type Client CredentialsUserNoreply@mydomain.comAccess Token URLProvided token from my companyClient ID Provided Client IDClient Secretprovided secret Mail Scopehttps://outlook.office365.com/.defaultDefault Mail Sendernoreply@mydomain.comContent Typetext/html (Notification error)ExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$PermanentFailureException: Fatal error while sending data... Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Error while trying to get the Oauth2 Mail token Caused b

 The Service Management Demystified Trilogy has been updated to 24R2. This is your one-stop shop for:Next-Generation Service Management (a.k.a. Request Management) all-up Scheduling (both Dispatch Console and PSO) for Requests and Work Orders MWO Service (with 90+% of the content applying to MWO Maintenance, too)If you find these documents helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates.

The Service Management Demystified Trilogy has been updated to 25R1. This is your one-stop shop for:Next-Generation Service Management (a.k.a. Request Management) all-up Scheduling (both Dispatch Console and PSO) for Requests and Work Orders MWO Service (with 90+% of the content applying to MWO Maintenance, too)If you find these documents helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates.

NGSM Demystified has been updated to 24R2. As usual, headlines are tagged with “24R2🌟” for new capabilities, “24R2 ↗” for improved features, and “🖊” for new chapters on existing functionality. IFS Cloud newcomers will also find explanations of some common platform capabilities.If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates.208 pages cover:Introduction to Next-Generation Service Management (NGSM) Request Management Bundle Tasks Request Contracts Warranties Service Organizations, Access Groups, and Resources SLA Management Activity Types Scheduling Activity Types Service Catalog and Standard Tasks Recurring Services Location data Availability Patterns Skills Miscellaneous Resource Allocations Brands, Object Families, and Models Service Object Structured Failure Management Service Notes Event Management Request Management Integration APIs Resource Management Integration APIs Appointment Booking Integration API Time Zone Management in

NGSM Demystified  describes changes and additional capabilities related to Service Management (NGSM) in IFS Cloud 25R1. People with experience in 24R2 should focus on chapters marked with 25R1☀️­ and 25R1↗️.Chapters with 🖋️ provide new or additional details for features that were already available in previous releases.To clearly point out where something can be found in the application, navigation paths are now highlighted with 📁 path to page. They have also been aligned with the New Navigation Structure.Features that rely on AI are marked with ✨.IFS Cloud newcomers will also find explanations of some common platform capabilities. If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates. 298 pages cover:Contents Terminology Getting Started Request Management Bundle Tasks Request Contracts Service Organizations, Access Groups, and Resources Service Contractor Management SLA Management Service Catalog and Standard Tasks Recurring Services Loc

MWO Demystified has been updated to 24R2. As usual, headlines are tagged with “24R2­🌟” for new capabilities, “24R2↗” for improved features, and “⁠🖊” for new chapters on existing functionality. You will also find numerous configuration examples.If you find this document helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates.295 pages cover:MWO Service with Work Order Management vs. Request Management Work Execution Process Work Crew work Bundle tasks in MWO Work Status My Misc. Allocations Set attention on/off Scope Review Work to Prepare Mobile Integration New Service Request / New Work My Breaks Objects Measurements My Stock Stock Movement Purchase handling Request Quotations/Service Quotations Sync Monitor GPS tracking Documents, Media, and Attachments Technician Workflow Surveys Usability Architecture Security Selected MWO Parameters Synchronization and the offline database What data gets synced? Set up the Mobile User Configuration Appendix Troubleshooting Don

Hello,In our current IFS Cloud 25R1 setup, we have noticed that the standard expense process works as follows: The employee submits the expense sheet. The line manager reviews and approves it. The finance team must then authorize the expense sheet before it can proceed to payment. For our business process, once the line manager approves an expense, we would like it to be ready for payment without requiring the authorization step.My questions are: Is there any configuration setting in IFS Cloud 25R1 that allows us to remove or bypass the finance authorization step entirely? If not, has anyone implemented a workaround such as a custom event, workflow modification, or any other tailoring to achieve this? Are there any risks or limitations we should be aware of if we remove this step? Any guidance, examples, or documentation references would be greatly appreciated. Thank you in advance for your help! 

HelloIs it possible to duplicate inventory part to new inventory part with structure and routing?Br,Kimmo

Can anyone provide me information on how to modifiy the existing Operational report definations (RDF) in IFS 7.5 ?The requirement is I need to add new field to the Invoice report. (IFS report designer report) Thanks in advance! Regards,Mahendra

We’ve successfully set up the expenses module in the HCM, and it’s functioning as intended. The challenge lies on the Finance side, specifically with allocating expense payments and managing posting controls. Ideally, we’d like to assign each expense to the employee’s name or ID number, but there doesn’t appear to be an option to bulk add employees — they have to be added manually one by one. Is there any way around this? We want to avoid having to add/remove an employee every time there is movement within the workforce. 

Our IFS cloud deployment of 23R2 is working fine. I’ve been using the OData APIs to build integrations with external software. So far, all of the paths I have used are for projections, with some form of:/main/ifsapplications/projection/v1/CustomerOrderHandling.svcHowever now I’m trying to use some entity paths like this:/int/ifsapplications/entity/v1/CustomerOrderEntity.svcThese are failing with this response: {  error: {    code: "ODP_SERVICE_IS_NOT_ACTIVE",    message: "Service is not active."  }}Anyone know how to resolve this?Thanks,-Chris