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Question

Specify mail sender in a workflow?

  • May 22, 2026
  • 0 replies
  • 4 views

dfsjmarchant
Sidekick (Customer)
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We have a workflow that sends e-mails following  PR Authorization. The workflow creates the e-mail in a HTML format. 

However, our default mail sender is configured to send mail as plain text. So when the mails are sent, they don’t look good.

When you have a custom event action, you can specify what sender you want to use:

 

However, from a workflow… I’m not clear how you specify the sender:

 

Any input appreciated.

Thanks