Hi all,In 25R1 mobile work order (via maintenance app), when trying to enter a new measurement, I have below error.function<GetNewmeasurementInfo>: Failed to read value from EquipmentObjectTestPntRec.descriptionNew measurementError Also noticed the description inEquipmentObjectTestPntRec looks like below.EquipmentObjectTestPntRecA colleague checking on a different environment verified the same issue in their environment as well. Did anyone come across the same? If so, is this something we can fix as individuals for our environments or is it a bug that IFS needs to fix? Many thanks in advance

Solved

Error in MWO when trying to enter a new measurement

+12

Hi all,

In 25R1 mobile work order (via maintenance app), when trying to enter a new measurement, I have below error.

function<GetNewmeasurementInfo>: Failed to read value from EquipmentObjectTestPntRec.description

Also noticed the description inEquipmentObjectTestPntRec looks like below.

A colleague checking on a different environment verified the same issue in their environment as well.

Did anyone come across the same? If so, is this something we can fix as individuals for our environments or is it a bug that IFS needs to fix?

Many thanks in advance

Best answer by AsankaGaru

I was able to get this issue resolved by setting all the sync rules related to Equipment objects for the APP I was using (MaintEngApp) to be ‘Batch’.

+12

I was able to get this issue resolved by setting all the sync rules related to Equipment objects for the APP I was using (MaintEngApp) to be ‘Batch’.

Asanka Garusinghe - https://www.linkedin.com/in/asanka-garusinghe-61634a64/