IFS Solutions

Hi All,We need to change the format of BOC payment file from UTF-8 to ANSI by doing through the batch process in IFS Cloud.The recommended approach is to use the batch process (background job) with defined character sets if we need to generate file encoding with ANSI format.Could you please explain and let me know how to apply a defined character set to the job when it runs?Regards,Vignesh

hi IFS experts, Can you please explain to me the use case of connecting a Customer Order to a Sales Contract in IFS ? I can see that there is a reference field on the Customer Order, but is this strictly for reference purposes or is there any other associated functionality with this?   Thank you,Ashani

Hello,I am currently trying to get customer orders that were in blocked status and then released from blocked status, to process normally and reserve items. (Basically continue as they normally behave when they do not have blocked status). As it currently stands, orders that are blocked do not reserve parts or process normally when released from their blocked status. How do I get these orders to “refire” automatically when manually released from blocked status?Any help would be greatly appreciated.Thanks,Bryan

I want to find out where we can find the information about the framework updates Which areas would it affect.? For an example what is there in the framework update 24.2.15

Hi! We have an arraingement with some customers, that we share cost information openly with them, and then add a specific and previously decided margin on top of the cost. This is however not an easy thing to set up in IFS Cloud, and we use custom reporting as well as lists to keep track on who did what service work as well as the hours, and the real costs of the service work. Then all orders/invoices need to be manually checked and the corrected. Does IFS have any modules/processes to support Open book frameworks? “An open-book arrangement between a supplier and customer means the supplier shares cost information openly with the customer.Instead of only quoting a fixed price, the supplier may show details such as:material costs labor costs overheads logistics costs profit marginThe purpose is to create transparency and trust. The customer can see how the price is built, and both sides can discuss fair pricing, cost savings, and efficiency improvements.It is often used in long-term par

HII have same raw material has two separate demands coming from different activities (for example, 10 units from Activity A and 12 units from Activity B). As a result, two separate purchase requisitions are created for each activity (10 and 12 respectively) by PMRP. However, when reviewing the MRP Part Information in the bottom-up view, I notice what appears to be duplicate records. When I drill down from each activity, I can see two bottom-up MRP records. At the next level under each of these records, both demands (10 and 12) are shown together. Is this behavior correct? Shouldn’t each activity node display only its respective demand instead of combining both? MRP bottom up planning records seems to be showing, the respective demand record + all the other demands coming from the other activities for the part. How can we correctly interpret and explain the business value to the customer? One Bottom up record Supply  10 pcs  Part K -  ( Activity A)+---------------------Demand 10 Pcs Par

Hi All, ​@Björn Hultgren (would greatly appreaciate your oppinion on below matter). IFS Cloud 24.2.3 We’ve noticed that after reporting scrap on a Shop Order Operation, when Increase Lot on Scrap is enabled, once the lot-batch qty is incresed, the shop order is rescheduled and Start Date is changed to match the Earliest Start Date (Forwards Scheduling).Since the SO is started, I see no point in updating the Start Date of the Shop Order. Is this a bug that should be addressed to R&D? Or is there any setup that could prevent rescheduling SO when lot-batch is increased?Before reporting scrap - Start Date - 22nd of May After scrap was reported - Start Date changed to 21st of May.  

Is there a way to change the currency code in a customer order window that was created based on a work order?

Hello,  I want tu customize the “Attachement” panel. And rename it to “Attachment and approval process”I do not find these settings in the pagedesiner.  

Hi,An external file upload to a external voucher assistant and file is loaded and checked. Then when it’s trying to create voucher below error message appearing. “Savepoint EXT_CREATE_VOUCHER never established in this session or is invalid” Parameter Set : 1 - External Voucher Default SetFile template : used a self defined templateSeeking an answer for this issue. Thank You.

Hi Team, Can we add API calls in the expression for conditions while working with the workflows? Regards,Rakesh

Having a customer that run Cloud and are using Maintenance (not service) and Assignments/Allocations for Work tasks.When they have a work order with several work tasks and all tasks will be assigned to the same person they use the functionality ‘ assign multiple tasks’. So far so good. When they pick ‘Person’ and open the drop list for resources they see ALL Person resources they have for Maintenance. Doesn’t matter which Resource group or Maint org the work order/task having or which Resource group or Maint org the Resource person belongs to.If they are using assignment per work task, only person connected to current Resource group or Maint org are available.Anyone having the same issue?Anyone know how to solve it?

Hi allI have mentioned this before, 1 year ago, when we went live with IFS Cloud.  We are now on 25R1su7…. still no improvement regarding Norwegian requirement for travel expence sheet.  It is required that the address MUST be shown in the layout, when you print the travel expenceIs it a policy from IFS side NOT to meet land specific requirements? I have sent the same issue to support, with attachment showing witch law and were to find it… nothing happens… IFS want us to fix it ourselves, use a partner or order a cusomization…. Why? It is a legal reqirement and should be handled by our ERP system.

When working with the Query Designer in IFS Aurena, you may encounter situations where a specific entity is not available for selection when creating queries. This is typically due to certain prerequisites not being met.Below are the reasons:1. Row-Level Security Not ImplementedEntities must have Row-Level Security (RLS) implemented to be visible in Query Designer. Row-Level Security ensures that users can only access and query data they are authorized to see. This is typically implemented in the underlying database view.If RLS is not implemented, the entity will not appear RLS is handled at the code level and is not configurable through the user interfaceThis restriction exists to ensure that users are only exposed to authorized data2. Missing OBJKEYFor an entity and its underlying views to be available in Query Designer, it must contain an OBJKEY. The OBJKEY is required because it uniquely identifies each record. Query Designer uses the OBJKEY as a unique identifier to define queries

Hello,We are migrating from IFSv8 to IFS Cloud 25R1SU05.In IFSv8, the user ID matches the Oracle user and is used as  Directory ID.By default, identity brokering in IFS Cloud uses the email address as the Directory ID.Currently, Entra transmits the email as the Directory ID, which does not match the existing user IDs.Question:How can we update all users so that the Directory ID is set to the value stored in each user's Email field?Any guidance or recommended approach would be greatly appreciated.Thank you in advance for your help.  

I am trying to utilize the CONCAT(,) formula from IFS Report Designer, but for some reason it is not printingI have the function using a date and a string, and it is not printing.concat(concat(tns:CF_MPP_NCR_CREATION_DATE,' - '), tns:STATE)and one example using only one string, and it is not printingconcat(tns:STATE,’ - ‘)If I have both for separate without using the CONCAT(,) function it work perfectly.Any idea how could I utilize the CONCAT() or what am I doing wrong?  

Hi Team, can we invoke a workflow using command in ifs cloud? Regards,Rakesh

Is it possible in IFS to lock down a specific location to a particular customer

Hello We have customer order below. The net amount/base is 186,370.78 CAD  However, the planned revenue in Project Monitoring is 189,839.39 .  Since planned revenue is expected revenue, shouldn’t it be the same as the customer order net amount/base? What is the interpretation of planned revenue if it differs from the order net amount/base? Any inpout/thoughts would be appreciated.  

Hello,We are trying to set up an action who sends an email to the supplier for UNIFORM_PAYMENT_ADVICE_REP report.  Why are the PDF_PARAMETERS all empty ?Looking at:https://docs.ifs.com/ifsclouddocs/24r2/Procurement/AboutEmailReports.htmI do not see anything about the values for Suppliers Payment Advice 

Our customer is facing an issue in IFS Applications 10 related to Payment Reference validation when generating ISO20022 payment files.For ISO20022 payment files, they need the Payment Reference (not the Invoice Number) to be populated as remittance information.To achieve this, they have set the following:Company → Invoice → Supplier Invoice Validation Method = UsedHowever, Once Supplier Invoice Validation Method is set to Used, IFS enforces validation on the Payment Reference field in the Manual Supplier Invoice page as the validation allows only numeric values.In order to bypass this validation, they have also enabled “Do Not Validate Payment Reference" option at the supplier level > Invoice > General. But it does not seem to work.Is there any workaround or configuration that allows alphanumeric payment references without disabling the company‑level validation?

Hello,We have a situation where an invoice was booked to a prepaid account in November 2015 and amortized using period allocation vouchers over the next 2 years.  The company currency is CAD.  The manual voucher to book the prepaid expense and the period allocation vouchers were booked with USD currency code.  The manual voucher shows USD in both the currency code part and currency code fields.  The period allocation vouchers show USD as the currency code but the currency code part is blank.  Even though the overall balance in the account is zero, because there is a debit balance in the account with USD currency code part and a credit for the same amount in the account with a blank currency code part, the account with USD balance is being revalued every month. Has anyone seen this before?  Is there a way to fix this is the system or do you think this requires a data fix from IFS?  We are currently on Apps10.

Hi,We are having a gost demand in some parts in the IPAP table. We are only expecting a demand for 27th July. However, we have an unexpected demand on 26th July. The demand planner period starts from 26th July.  We have this behaviour for a few parts and need to understand how that demand was calculated. Thank you in Advance. Kind Regards,-Kavinda Jayaratne 

Hi,I’m fairly new to IFS Cloud.Is it possible to change Home page somewhere as admin/IFSAPP?   We would like to use a Lobby instead of this homepage that gives us no value. Best regards,Filip

We have a company in France that invoices customer project using AD invoices for pre shipment.When the goods are shipped, we create a CD invoice and show on the document the related payments for the AD invoices, leaving a remaining total to be paidFor the remaining total we use the instalment function on the CD invoice to create the payment “stages”. The issue we have in France is, we cannot set an instalment payment date greater than 60 days from the CD invoice date, this is legally not allowed in France.As a workaround, we cancel the CD invoice and manually create II invoices with future dates.We are happy using AD and CD invoicing and do not want to move to staged billing. Has anyone experienced this issue?I was thinking of trying manual customer invoicing instead of II invoices, would they still be connected with the customer order and project?We also have the issue of E-invoicing becoming mandatory in France 01.09.26, we are not sure that the CD invoice could be accepted, as it co