Question

MRA and on-call shift are not visible in PSO

+10

Hi All,

I created an additional on call shift and MRA to a resource. Those two appear in dispatch console.

However, not visible in PSO. It’s empty.

The MRA category is marked as “Use in Scheduling”. SEND_MRA_DESCRIPTION=Yes in Scheduling Configurations.

What else need to be done?

TIA.

+25

Shifts with On Call=Yes are not synced to PSO.

Can you share screenshots of your MRA definition?

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