Distribution (CRM, Commerce)

Hi, I am having this issue:Charges are existing, but not visible. The right mouse menue is opening and at the bottom I can see the totals.The View and API rigths for CUSTOMER_ORDER_CHARGE are granted, but I have no clue, why the header and line with freight cost is not visible.Thank you for any input.Regards Martina   

When a purchase order is received, cost bucket 110 is added automatically to inventory part unit cost although the unit cost previously contains for cost bucket 130 only.Is there a way to not add cost bucket 110 to unit cost when a purchase order is received?

How to import RDL file on server. please suggest.

Is it possible to have two different GTIN14 numbers - both with Package indicator ‘0’ associated to a ‘Part’?How can this be set up?

Hi community,with several of our customers we have agreed not to invoice freight for example. But our freight department want’s to have revenues to compare to cost.Usually we have one price for the whole customer order, even if having several lines.Now we are looking for a solution to summarize all lines and charges into one amount for the reports Customer order confirmation and invoice.One idea would be in layout / report designer to show only the first line using the total amount.Are there any other ideas how to resolve this?Thank you for your feedback!Regards Martina

Since we are working with linkedIn Sales Navigator, we need to integrate data with IFS CRM Is there any available tool ? Best Regards

Issue: CRM Companion 10 Java errorSteps:+ Use an Android (11) device and login to the app+ Following error can be seen upon clicking on Connect (before the login screen)Exception of type‘Java.Lang.RuntimeException’ was thrown.Note: Issue not visible in Android 10 for the same TAS Did anyone come across such error if so, have you figured out why?

Using payment terms to add amount to invoice for credit card payment. We want to add a 3.5% on some invoices, thinking payment term is the way to go since it is based on the amount of the invoice and we don't want to manually calculate this fee.  We want to add a 3.5% on some invoices, thinking payment term is the way to go since it is based on the amount of the invoice and we don't want to manually calculate this fee. Therefore we have a payment fee for credit card payment that will add 3.5% to the invoice amount and that amount would go to an account for credit card processing revenue.Will this work ? and if so, Is there special setup steps to make this work?  

This question has already been asked, but the answers were for EE.  Can I find a previous version of a Sales Quotation (or indeed revert to an earlier version) in Aurena?Thanks 

When using the B2B portal for customers, I can review all the products available for me. When I jump to the product details, in the Attachments tab I can see the Media items, but Documents is not available. Can a user somehow see the attached documents from Sales Part? There might be important product specifications and warranties that are necessary for the customer. 

Hi all,I’m working with a client in Aurena (Apps 10 UPD 13) who would like the ability to toggle through multiple different Sales UoM on the Customer Order Line. For example, for the same part number/site, they may price the material by various weight UoM such as metric ton, lbs or short tons.   Is there any method this can be achieved via standard functionality in which I am missing?  If not, any alternate suggestions from other customers looking to achieve something similar? Thanks!

I am new to IFS, and want to know what the difference is between the statuses in Shipments please.

Our customer use “Customer Agreement” with a “Deal per Sales Group” discount. When setting up a “Promotion” in the “Campaign” routine (“Buy 3, pay for 2”) the Promotion kicks in, but the customer also get the “Deal per Sales Group” discount.from the “Customer Agreement” which gives the customer double discounts.Any ideas on how to avoid the “Deal per Sales Group” discount.from Agreemnet when setting up a Promotion ? 

Now, we can forward it to another authorizer and he/she can authorize accordingly. Similarly, we can assign a substitute for an authorizer and he/she can authorize accordingly. But when a particular purchase order authorization is forwarded to an authorizer having a substitute attached, the substitute is unable to authorize the forwarded authorization and this should be corrected.Ex: Authorizer A forwards the authorization of Purchase Order 124 to Authorizer B. Authorizer B has substitute authorizer C attached.In this scenario, C cannot authorize Purchase Order 124 even if he is a substitute of B.This behavior should be corrected such that C can authorize the forwarded authorization of the Purchase Order

some of my quick reports are deleted suddenly I wrote  a trigger on this table to log deletion and it says ifssys user is deleting this reportspls help me

Hi,I want to fridge a customer order after "Released" state. Is it possible ?please suggest me. Thanks in AdvanceSAIFUL

We use The problem is that, user create a customer order 50 pcs. of an item from the demand site, then sends it to the supply site using the supply code "In purch dir". This order is delivered twice from the supply site 40 pcs. first then 10 pcs.Earlier, the supply site users changed the order quantity from 50 to 25. But it has not changed the supply site. The system generates customer invoice in 40 pcs. The order status of the customer on both sides changes to "Invoiced /Closed".Rest of 10 Qty are remain in "Inventory part in internal order transit" window. Usually we use "Undo Customer Order Delivery" to express the product from the "Inventory Part in Internal Order Transit" window.It is not possible to release using the "Undo Customer Order Delivery" window because the order status of the customer on both sides is "Invoiced /Closed". An error message has been shown. I have tried to clear this problem by showing some pictures

Hi ALL,trying to understand numbering of Business Opportunity . I know we can specify a prefix per user but can I specify somewhere that auto numbering of B.O. start from 100 let’s say. thanks for your suggestions.  

I am new to using IFS...coming from over a decade of SFDC.Initial question is how to I create a list view of recently opened ‘records’?  I would prefer my default list view of any object to be my recently opened records sorted by most recent until least.Does this ability exist in IFS? Derek

We are running IFS 10.  Is there a way to automatically attach an MSWord document when a Business Lead is Created?

Hi, Can anyone assist on letting me know how to enable ‘Email order’ available on PO header RMB.  Regards.

Hi,There are few  Customer Orders not appear to deliver which are in Released state but still don’t appear to deliver in ‘Deliver Customer order’ screen.Ideally as per attached image except ‘Invoiced’/’Partially Delivered’/’Delivered’ Customer orders rest COs which are in ‘Released’ state should appear for delivering.However those are in ‘Released’ aren’t getting the option to Deliver.Need some inputs on the same in brief. Thanks in advance!

It sometimes happens that you don't want to allow for any new work for a customer. IFS offers some standard functionality by means of statusses and checks, but this does not cover all situations. It is then for instance still possible to create costs on a project for a customer. Any ideas how to implement a "Customer Kill Switch” ?

Hello Folks, Would it be possible to utilize the external file assistant to upload count results into the Count Per Count Report screens? If yes, what will be the set ups and all.  Regards.

Hello Community,We are using IFS 8.I need to cancel one maintenance order.While cancelling the Maintenance order tasks I am getting the message that thecustomer order line object has been removed by another user. I have checked the customer order linesHere Line no 1 and 2 are there but after that line no 7 is there.3,4,5,6 line no’s are missing here. I need to cancel this Maintenance order and then the customer order also.What will be required to do the same. RegardsDeepak.