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error when trying to update Price of Purch part using Change Order

  • 24 February 2022
  • 4 replies
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Userlevel 2
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This error comes when trying to update PO using a change order .

PO is in Received state and i'm trying to update price of the part , nothing related to  Delivery date . 

 

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Best answer by Ravinatha Ariyarathna 24 February 2022, 15:12

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4 replies

Userlevel 6
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Hi @Kanchana, if you are in APP9, there is a bug fix (134421) for this issue. Are you in APP9? Thanks.

Userlevel 2
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Thanks Ravinatha , Much appreciated . Customer is in App10 UPD13 . Do you think if it is still valid? would you kindly let me know how this can be recreated since I can not recreate it in  Customer DEP enviroment and i can see the error  only in PROD

 

Thanks again.

Kanchana

Userlevel 6
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Hi @Kanchana, in APP9 bug fix, it has been allowed for user to manually untick the “Default Info” check box on the PO line after the PO line has been received (if the user do not which to reflect the changes which are done on PO header, in the PO line). Therefore, could you please try to uncheck “Default Info” check box on your PO line and try to update the changes again from POCO? Thanks.

Userlevel 2
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Thanks Ravinatha, This worked and Customer was able to update PO. Thanks again for your help.

Kanchana