Assets (Asset Management)

How do we prevent tools in the tools and facilities tab under service Maintenace→ basic data→ tools and facilities basic data from being attached to work orders

Requirement: In the Hierarchy restructure project in Yinson it is required to rename equipment objects with new tag numbers(mch_code).  This has to be done while retaining the historical maintenance records of the old object id with the new object id. The operations are using the history on daily business, and it is very important during audits to demonstrate the history on the equipment upon request.Therefore, we need to update following entities as well.- Active and historical Work Order, Work Tasks and Work Task Steps- PM Actions and Task Steps on PM Actions (Custom Field) Example of scenario is to use Object 51PA0001A on Site YPNG1 and Old Object Id = 51PA0001A I believe that, IFS has already received similar requirement from other customers as well. What is the IFS recommendation to perform this operation? This is for APP10 UPD 15Community post: We do see few possibilities. Option 1: Recreate new equipment objects with new tag numbers and update the mch_code with new object ID in

For a single user the coordinator is not auto-populating. In the prepare work order screen, CO information tab, the coordinator does not fill in automatically.  The default coordinator is setup for the user on site.

What does this mean? We have created the Quotation, updated all the Work Orders and Task Information, calculated the costs etc. but when trying to Release the Quotation this is appearing? Thanks, 

Hi everyone,  can anyone please tell me how the priority works on a maintenance plan, as you can see in the below image the priority is set to be 3 which is 2 weeks however when observed the planned start date and latest finish date has difference is just a week.   Thanks a lot in advance cheers

With effect from the forthcoming release of IFS Cloud 23R1, the IFS Product Management team have elected to rename 'Work Planning and Scheduling' to a broader and more descriptive 'Maintenance Planning and Scheduling'.The changes have been made within the product as well as marketing and release materials.

The coordinator is not auto populating for one of my CS Reps. Has anyone encountered the issue ?In the sites per user window, a default coordinator for the User ID is been defined.

I get below Error when adding customized Menu item in Work task form Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> System.ArgumentOutOfRangeException: startIndex cannot be larger than length of string.Parameter name: startIndex   at System.String.Substring(Int32 startIndex, Int32 length)   at System.String.Substring(Int32 startIndex)   at Ifs.Fnd.ApplicationForms.Custom.CustomMenus.GetMenuConfiguration(SalWindowHandle hWnd)   at Ifs.Fnd.ApplicationForms.Custom.CustomMenus.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.CustomObjectsServiceProvider.CustomObjectsService.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.CustomObjectsServiceProvider.CustomObjectsService.Ifs.Fnd.ApplicationForms.Custom.Interfaces.IAPFCustomObjectsService.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.ApplicationForms.FndContextMenu.MenuDefaultFormMenuItemsAdd(ContextMenu contextMenu, Control owner) 

https://<server>:<port>/assystREST/v2/items?shortCode[like]=some_application Consider 5 items with name some_application_x, 2 are discontinued.How do I include the discontinued items in the REST call above? I’ve tried &discontinued=true and &includeDiscontinued=true, can’t really find any similar examples on the Wiki. Cheers.

A user created a work order and a purchase requisition for a service part required.  The PR was processed to a purchase order and received and closed.The PR and PO process was a mistake and we cancelled the receipt, cancel the order and got the requisition to planned state again.  The requirement was to rollback the purchase raised. Now we cannot delete the PR due to there are two cost lines created against the work order related to the purchasing.  The delete transaction option is disabled for transaction type ‘Work Task Purchase’    in the work transaction window. Now we are in a situation where we cannot finish the work order due to the PR and we cannot delete the PR due to the cost lines. Do we have any options here?    We are on APP10 UPD13. 

Hi IFS Guru, Can anybody enlighten me on the following scenario: I m creating PM Action on piece of an equipment without Work Task Template, need to put some information about craft man hour etc. I can visualize that once Work Order is generated from PM Action, you can go and put steps, material and man-hour for each steps. But this will create a lot of work for the planner, to go and amend all the Work Order with the required info, is there any work around by putting all these detail without using Work Task Template ? I am using IFS Cloud Version R 22.1.1 Shez 

Hi All.I’m using IFSAPPs10 UPD17 and we are thinking on upgrading to IFS cloud. is there any material (word, slide, pdf) comparing the IFS cloud x IFSAPPS10?EAM, lobby, solution etc.Also pointing the improvements like change site of the serial object while moving.Tks a lot.Br.Lopes

How can I put these two fields from the attachment screen required?  

How can I change the this bar title?I want show Request Id instead of Task Id.  

Hi All, is there any way to not include a resource group in the MPB scheduling as the same for the individual resource?E.g. I have a work task with 4 groups in demands, but just one group should be assign in MPB, the person in this group will receve in mobile and the others are just assistants.There is this option for individual resource, but is there anyway to do this for the resource group?I need to include the others group in demand because of the planning hours and costs. The leader of the task will register the time report for each of them in mobile device.Tks a lot   

Hi IFS Guru,I am trying to create Fault Report (FR)  on the piece of an equipment , selected the equipment, site and item class is connected to Equipment so it is auto populated, when in the “ Fault Information”  section try to select “Symptom” is not appearing as drop down menu, is there anyway to connect Symptoms with the equipment type so that when the equipment will be selected in FR respective symptom should appear. Appreciate your help on this matter. Shez 

Hi All!Is it possible to make all WO of MP visible in the tile of portal maintenance engineer as non affected?Thank you All  

Hi all!We are using the maintenance engineer portal to create maintenance tasks.Do you know when do I need to provide information on those fields on resource detail page?Is there a link between this field and the LoV of resources groupe. The resource group LoV is not rising up when the field (Site & Org main) is not filled.Thank you 

Hi,I would like to know the real business reason of why Category objects are not included in PM actions.For example, let’s assume I have a Solar farm and I need to Group all panels by adding this as a Category object so all solar panels can be inspected other than defining separately each.Then I add this category object on a Service Contract but here I could not create a PM action so that I cannot create regular work orders activities for this objects? Instead we can include a category objects in a work order though its not possible in a PM then we need to add Contract details each time in work orders which is not feasible?I understand that this is possible if the Solar farm is defined as a functional object setting the relevant object level. Then please explain how exactly we can use this function with some actual business function? Best Regards,Kasun 

Hi I would like to used QRCode that point to IFS screen The url a catch does it change or it never change ? if it often change what is the solution ?  Regards, Thanks

Heavy Maintenance Contract for Non-Routine ManagementKey steps in the process•    Define Heavy Maintenance Contract with relevant information•    Connect Heavy Maintenance Contract to Maintenance Order•    Connect Heavy Maintenance Contract to Maintenance Events•    Release Maintenance Order•    Report Non-Routines from Work Tasks (i.e., from Execute Work Task page)•    Add corrective task cards to Non-Routine•    Set Non-Routine to Under Preparation•    Create Sales Quotation •    Get Approval for Sales Quotation•    Release Non-Routine•    Generate invoice preview for Non RoutineSteps Create Sales Quotation and Get Approval for Sales Quotation are explained in detail below. Non-Routine Approval integrated with Sales Quotation FlowWhen Heavy Maintenance Contract is used in heavy maintenance execution, if planned material and resource demands exceed the agreed upon cap values (price cap and/or quantity cap), and “Commercial Approval Needed” field is enabled, customer approval is needed

Hi,in work task with workorder connected to projectis it possible to have invent order by default instead of project order ?because my stock is not on project.Regards

It would be nice to have the ability to choose to define a maintenance document reference, revision number and revision date on the maintenance order that would then be spread to the work tasks. This would allow the engineering or planning groups to define what the current revision of their reference document is when creating and starting the maintenance work. Keeping that information on each work task will then allow the technicians that perform the work to know at a glance which specific documents and revisions they should be following to complete the work. Technicians would also need the ability to modify these reference fields in case of a mismatch or error.

Hello,Has anyone faced the issue in apps 9, the search field in a wizard not lasting till next time, it always gives a new search wizard, without the previous memory? This is not common for all the users but this is not user friendly for a planner that he has to enter the data every time he comes from a different page where else the standard functionality would allow you to see the searches from the previous day as well.Any suggestions or feedbacks? 

Hi All,I’ve tried to close a task and WO related to the tile terminated but I can’t decrease the value of the tile. Do you have an idea how to bring to zero the number of the tile “terminated”?.Thank to all your kind idea.Andry