Assets (Asset Management)

we have to provide an access in Aurena Work Order/ Work Task as only to update work task header of certain fields like Overriding Costs  etc, i  noticed that for projections Work Task Handling all together as create, update and delete, is there an options that only update for work task header can be provided for this projections? 

hiDo you known what means RHHS , RH, LT on lobby case Regards

Hi IFS Community, I’m looking for advise, how to perform PM setup that includes object list: OID reference in Work Tasks or Task Steps.Generally, the same option as we have on Prepare Work Order, please see screenshot below.   

Can anyonea advise if we have out of the box fuctionality to bulk create service work orders/work tasks? And to take it one step further, bulk create work orders onto multiple customer locations?

Hi all, Is there a way to make a Resource (Tool) not available in the Gantt when there is a work order created for the connected Tool/Equipment (or Service Object)? I want to be sure that the tool cannot be allocated in a period that the tool needs to be certified. So I have create a Resource (type Tool/Equipment) and this is connected to a Tool equipment for which I created a maintenance plan for certification of the tool. Form the Maintenance plan I have create a work order and work task and I have released it. Now it would be great if I get a block to allocate the resource in the period of the work order. Any help is appreciated.   Thanks in advance, Robert

Hi everyone, getting this error on a recurring basis on the PM actions condition tab, while modifying the start value. and in another case while changing the status of the work task. any suggestion please.  

Can anyone tell me how the Costs are calculated on a Work Task? It is zero for some Work Tasks in my IFS when it should not be (see attached). It is only occurring on Cost Type “Personnel”  The employees it is happening with have the required privileges. I have tried to debug it but I can’t see where the calculation is made. I am on Apps10.

I have a cancelled PM line that is still showing in my maintenance plan. When I try to delete it, the error messages states it should be marked as not generatable. However, I cannot do that, as the line is cancelled. Is there any way to remove/clear this? 

Is there a way to appear a default time type when we add Resource Group or Resource ID in Aurena work Order/Work Task/Resource tab   

Hello All,I’ve created a new PM action with a very simple calendar. (Start date today, Plan execution every 5 days, and the calendar is 24/7). The generated maintenance plan is not as I wished.Calendar had been re-checkedIs this a case or a misunderstanding of how calendar works in a PM action?Thank for all your advices

Hi,I need to unpick an order line that was marked as picked in error. The rest of the order lines are invoiced/closed but this one still shows as picked and I need to cancel it. What is the process for this please?Thanks

How do you attach a document, such as an engineering drawing, to a material or an object for future reference? Using IFS10 Thanks

Hi,Is there a way to create multiple invoice previews on a service contract? This was possible in apps 9 but it is greyed out when I RMB on multiple invoice lines in apps 10. Please seem below:Thanks,George.

Hello All!When I create a new PM on AURENA, I get a message “PM action already exists” all the time. When I create a PM action through IEE, the same error message is pointing to a PM number with a revision past number.The highest PM number is 151. When I reiterate the record, this PM number increases by a unit.Thank to yur help. 

Hi All,What is the best way in Standard IFS (Cloud) to update the Maintenance triggers from a Work Task template to all connected PM Actions. This is applicable for at least condition and calandar trigger options. So far, I only have the option to do so via a PM Program, but we can not use that de to restrictions we have on the item class and process class.Thanks in advance,Robert

How do we prevent tools in the tools and facilities tab under service Maintenace→ basic data→ tools and facilities basic data from being attached to work orders

Requirement: In the Hierarchy restructure project in Yinson it is required to rename equipment objects with new tag numbers(mch_code).  This has to be done while retaining the historical maintenance records of the old object id with the new object id. The operations are using the history on daily business, and it is very important during audits to demonstrate the history on the equipment upon request.Therefore, we need to update following entities as well.- Active and historical Work Order, Work Tasks and Work Task Steps- PM Actions and Task Steps on PM Actions (Custom Field) Example of scenario is to use Object 51PA0001A on Site YPNG1 and Old Object Id = 51PA0001A I believe that, IFS has already received similar requirement from other customers as well. What is the IFS recommendation to perform this operation? This is for APP10 UPD 15Community post: We do see few possibilities. Option 1: Recreate new equipment objects with new tag numbers and update the mch_code with new object ID in

For a single user the coordinator is not auto-populating. In the prepare work order screen, CO information tab, the coordinator does not fill in automatically.  The default coordinator is setup for the user on site.

What does this mean? We have created the Quotation, updated all the Work Orders and Task Information, calculated the costs etc. but when trying to Release the Quotation this is appearing? Thanks, 

Hi everyone,  can anyone please tell me how the priority works on a maintenance plan, as you can see in the below image the priority is set to be 3 which is 2 weeks however when observed the planned start date and latest finish date has difference is just a week.   Thanks a lot in advance cheers

With effect from the forthcoming release of IFS Cloud 23R1, the IFS Product Management team have elected to rename 'Work Planning and Scheduling' to a broader and more descriptive 'Maintenance Planning and Scheduling'.The changes have been made within the product as well as marketing and release materials.

The coordinator is not auto populating for one of my CS Reps. Has anyone encountered the issue ?In the sites per user window, a default coordinator for the User ID is been defined.

I get below Error when adding customized Menu item in Work task form Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> System.ArgumentOutOfRangeException: startIndex cannot be larger than length of string.Parameter name: startIndex   at System.String.Substring(Int32 startIndex, Int32 length)   at System.String.Substring(Int32 startIndex)   at Ifs.Fnd.ApplicationForms.Custom.CustomMenus.GetMenuConfiguration(SalWindowHandle hWnd)   at Ifs.Fnd.ApplicationForms.Custom.CustomMenus.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.CustomObjectsServiceProvider.CustomObjectsService.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.CustomObjectsServiceProvider.CustomObjectsService.Ifs.Fnd.ApplicationForms.Custom.Interfaces.IAPFCustomObjectsService.MenuDefaultItemsAdd(ContextMenu contextMenu, Control owner)   at Ifs.Fnd.ApplicationForms.FndContextMenu.MenuDefaultFormMenuItemsAdd(ContextMenu contextMenu, Control owner) 

https://<server>:<port>/assystREST/v2/items?shortCode[like]=some_application Consider 5 items with name some_application_x, 2 are discontinued.How do I include the discontinued items in the REST call above? I’ve tried &discontinued=true and &includeDiscontinued=true, can’t really find any similar examples on the Wiki. Cheers.

A user created a work order and a purchase requisition for a service part required.  The PR was processed to a purchase order and received and closed.The PR and PO process was a mistake and we cancelled the receipt, cancel the order and got the requisition to planned state again.  The requirement was to rollback the purchase raised. Now we cannot delete the PR due to there are two cost lines created against the work order related to the purchasing.  The delete transaction option is disabled for transaction type ‘Work Task Purchase’    in the work transaction window. Now we are in a situation where we cannot finish the work order due to the PR and we cannot delete the PR due to the cost lines. Do we have any options here?    We are on APP10 UPD13.