Question

How do you unpick an order line?

  • 26 May 2023
  • 6 replies
  • 392 views
B
Rank
Badge +2

Hi,

I need to unpick an order line that was marked as picked in error. The rest of the order lines are invoiced/closed but this one still shows as picked and I need to cancel it. 

What is the process for this please?

Thanks

6 replies

L
Rank
Userlevel 1
Badge +7

Hi,

Which IFS Version are you using?
The two options below are in Apps9. Maybe the masks are named similarly in other versions

 

  1. if you don’t use shipment inventories/shipments, then cancel function.
    It will change your customer order line status to “Released”
  1. If you are organised with shipments + shipment inventories:
    Return function will return the partno. back to picked location

     
B
Rank
Badge +2

Hi,

I am using IFS Applications 10. Will it be different in that version?

Thanks

F
Rank
Userlevel 6
Badge +17

Hi @Buss Stop ,

I presume the request is for customer order line unpicking. If you are using shipment, then you can go to shipment inventory and then use option return parts. The screen shot is from IFS 10

 

Hope this helps!!

Regards,

Mithun K V

B
Rank
Badge +2

@LKACH I can only see this option not ‘cancel deliver order line’. Is it the same thing?

 

L
Rank
Userlevel 1
Badge +7

@LKACH I can only see this option not ‘cancel deliver order line’. Is it the same thing?

 

Yes I think, that works👍🏻

B
Rank
Badge +2

Thank you both, I used both methods for the two queries I had and it worked!

Thanks again 😃

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