+3We have create a Work Task for a serial object with supllier warranty.
On the serial Object I have connected the Supplier Warranty and aslo on the Master Part but on that you can't connect a supplier.
On the Work Task - Object Information , there is the line with Warrant Information but is it needed that a supplier is available to receive Supplier Warranty, see screenshot.
+6Hi Hans,
Could you please let us know what is the product version?
Regards,
Thilina.
+3Hi Thilina.
Application service update: 24.2.0
Framework service update: 24.2.2
Regards,
Hans
+6Hi Hans,
Did you create a purchase part for the master part and supplier for the purchase part is same as in the serial object?
Regards,
Thilina.
+3Hi Thilina.
No, I didn't create a purchase part only a master part and use this as a serial object.
Regards,
Hans
+6Hi Hans,
Please raise this as a ticket to the IFS unified support. This may be a defect in the application.
Regards,
Thilina.
+6Hi
You can connect supplier to a serial object through the part information group in the general tab.
Could you check whether that solves the issue for you?
+6Additional suppliers can be defined on the serial object through parties tab as well.
+6Hi
I think I misunderstood the question above :). Your problem is more to do with when you apply the supplier warranty on the work task, it doesn't show the relevant supplier in the object information right?
I tried this in the latest IFS Cloud version and ran into the same issue. As
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