HI There,
It’s hard to predict the reason without debugging the code :)
But I saw few possible reasons that can cause the issue in IFS codebase.
Issue can happen due to several things in the code of Cust_Order_Customer_API
Several parts were fixed by ifs in these versions - 24R1 GA, 24R2 EA, 23R2 SU6 ( found this on KB0056204)
But one of my colleagues found out a missed correction even after 24R1 which is in Check_Update___ method .and we are going to report it to IFS
If you are SU4 or SU5 , Try to get to SU6 , If the issue permits most probably you have the same issue as us .
@Chamaka Wimalarathne thank you for the update!
Hi @LevOrjanM & @Chamaka Wimalarathne , Is this issue resolved? We get the same error while trying to migrate customer order customers using the data migration manager. Cloud version is 24R2. Thanks for your response and input.
@ifhamabdeen it’s working fully for our customer after moving to 23R2 SU14.
@LevOrjanM Can you please let me know if the ‘RENTAL’ component is installed in the environment and also which value did you use for the field CONSOL_RENTAL_IVC_SERIAL?
Enumeration values for this field are:
ConsolRentalIvcSerial
DB-values <==> Client-values :
YES <==> Yes
NO <==> No
SPECIFIED ON COMPANY <==> Specified on Company
Thank you!