Skip to main content
Solved

Dataset Connection to Maintenance Organization Site


Forum|alt.badge.img+3

To plan and schedule work tasks from a work order on Dispatch Console, I’m trying to get the scheduling dataset up and running. However, I’ve been unable to connect the Maintenance Organization Site to the Scheduling Dataset.

Individually, I can see the options in the dropdown for both, but when I select a value for either the Maintenance Organization Site or the Scheduling Dataset, the other option disappears.

Could I be missing a data setup that enables the connection between the Maintenance Organization Site and the Scheduling Dataset?

 

 

 

Thank you

Best answer by RaghavPasricha

Hi Thilina,

Thank you for your feedback.

Actually, I found out what the issue was.

In Dispatch Console Dataset Access, my Dataset connected with the wrong company for whatever reason. Thereafter, I created another dataset and the second time it got linked with the correct company. Hence, I was able to connect the Maintenance Organization Site to the Scheduling Dataset.

 

Thank you and Best regards,

Raghav

             

 

View original
Did this topic help you find an answer to your question?

4 replies

TLAKLK
Do Gooder (Employee)
Forum|alt.badge.img+4
  • Do Gooder (Employee)
  • 17 replies
  • March 18, 2025

Hi Raghav,

What is the product version?

Regards,

Thilina.


Forum|alt.badge.img+3
  • Author
  • Do Gooder (Employee)
  • 4 replies
  • March 18, 2025

Hi Thilina,

The product version is 24.2.3

Regards,

Raghav

 

 


TLAKLK
Do Gooder (Employee)
Forum|alt.badge.img+4
  • Do Gooder (Employee)
  • 17 replies
  • March 19, 2025

Hi Raghav,

Please see the below test plan:

 

After selecting the scheduling dataset, the Maintenance organization site should not go blank. This is not a functionality issue; it may be a defect in the application. You may raise a ticket with the IFS support team.

 

Regards,

Thilina.


Forum|alt.badge.img+3
  • Author
  • Do Gooder (Employee)
  • 4 replies
  • Answer
  • March 24, 2025

Hi Thilina,

Thank you for your feedback.

Actually, I found out what the issue was.

In Dispatch Console Dataset Access, my Dataset connected with the wrong company for whatever reason. Thereafter, I created another dataset and the second time it got linked with the correct company. Hence, I was able to connect the Maintenance Organization Site to the Scheduling Dataset.

 

Thank you and Best regards,

Raghav

             

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings