Service (Touch Apps, MWO, MRO)

HI all,We are currently trying to get the FSM6u8 Android app running in the Android emulator.  We have all the neccessary certificates installed on the virtual device, but it just wont connect. When we type the URL into the device browser, it goes to the landing page, but says certificate is missing.  If you click cancel on that message, you still see the page and can download the app.  Each time you go to the URL in the browser after that, you get no certificate message.  Only when you first try it. We are completely stumped with this and would appreciate any help.I have run the app fro the studio and monitored  the logcat and we get the errors below. Thanks in advance. 2021-03-11 15:50:43.933 6940-7085/com.metrix.metrixmobile E/com.metrix.metrixmobile: ProbReadingRemoteResFor1Args: javax.net.ssl.SSLPeerUnverifiedException: CannotVerifyHostname1Args        at com.metrix.architecture.services.MetrixRemoteExecutor.execute(MetrixRemoteExecutor.java:332)        at com.metrix.architecture.

Hi experts,In this FSM6U10, Integration Scheduling Wizard, “Start Time” has a 1 hour difference from “Next Run”. Consider the following two scenarios,The server is in ET time zoneFor a Smart Client in ET:Last run and next run are at 5:30 AM  Trigger field is set for 9:30 UTC Scheduling wizard shows 4:30 AM - 1 hour differenceSmart Client in ETThe server is in ET time zoneFor a Smart Client in CT:Last run and next run are at 4:30 AM  Trigger field is set for 9:30 UTC Scheduling wizard shows 3:30 AM - 1 hour difference My question is, why is this showing a 1 hour time difference ? Since “Last Run” and “Next Run” is showed in Client time zone, shouldn’t the “Start time” in the Integration Scheduling wizard show the same time ? Is this a bug or is there an explanation to this ? P.S. I referred the post Monitor schedules / Integration schedules time fields | IFS Community but this doesn’t explain this time difference. Thanks in Advance !!!!

In IFS Apps 10 UPD 10, we are trying to trigger automatic creation of a PM/WO when a machine component reaches a certain threshold of usage.Example: machine #1 needs recalibrating after every 1000 cases of product X is reported via Shop Orders.  1000 cases relates to a number of machine cycles. I am looking at Test points/Parameters tab on Functional object but the measurement (1000 cases) will not be manually entered. I assume I need a counter of some sort when Shop Order for product X is reported.Once the counter reaches the threshold, we want to have a WO automatically created (I think I read this is via a background job.)  not sure if I need a custom event and event action or if there is standard functionality in Maintenance I am digging in to IFS Help but can’t quite put the pieces together. Anyone have something like this working?Any hints or guidance is much appreciated.Thanks

Our company is utilizing IFS9.Our company utilizes external software to help to combine several documents into one PDF format. The software name is (KOFAX).After we have combined documents into one file with the PDF format, the user attaches the PDF file to the (IFS) Document Revision.However, after we try to open the file in IFS, some fields have disappeared from the document.Before the file is loaded into IFS it looks normal and includes all of the data. The problem happens after the file is loaded into IFS.Any idea what is happening? 

Dears, We are trying to print lables from WADACO process, where we are using handheld Windows device. The issue when we complete the transaction the labels aren't printing. When checked in application there is an error message "The selected Printer is not mapped to Print agent ” We have added the printers in printer defination screen and done setup in following:Solution Manager → Integration → IFS Connect → Setup IFS Connect → Task Templates → PROCESSING_PRINT_JOBSAppreciate your help.

We are currently using the Mobile Work App.In order to investigate issues, we request service engineers to share the Device Logs.However, the files are being to big to send via e-mail and to upload to the CEC Portal of IFS. Is there a way to reduce the size of the logfiles?

URL to open a document in aurena not working but work in IEE.  this is the URL:  https://simquestapi.aa.com/api/faadocument/$Contract$/$Mch_Code$/T001 any suggestions? Thanks

Is it possible to bulk upload attachments for a particular screen, but for multiple records.Example - IFS Screen - Inventory PartNo of records - 200No of Documents - 400Need to attach a set of 2 documents to each Inventory Part.Can that be achieved through a script after placing all the files at a specific location ?

Need input on the below queries 1.Is the travel distance for every task captured in PSO apart from travel time during below events    when using HTM data before commit    when using TomTom realtime API after commit2.How long is the above data available in PSO after the task is completed so that we can use it for reporting purpose.3.Detail of TomTom API that is called for real time tracking in PSO

HI,     I have created a report which takes an RequestId as Input and Generates the report,It all works well when we run it from the report screen by providing a requestId,but when the same report is configured in the Request screen via report set it gives a 140 Page doc with the same report being repeated over an over again.Any idea why this might be happening,it is giving 140 copies on all requests,Is there any specific mapping needed to run it from the request screen

Hi,Can someone please help in verifying where can I change the default value for “Schedule Inside one Maint. Window.” option in prep WO MPB Scheduling tab.It automatically flagged at the creation of the WO & customer expect this to be disabled. 

Hi,I don’t understand why these options are not activated for updating Work Task Template Revision on PM Actions, Can you help me? I have the WTT AMS3 Rev 5 Active but the rev4 is linked to the PM Action:When I try to see the PM Actions and WOs where the obsolete revision is linked I am not able because options are greyed: Why is this happening? As I can see at the F1 online help These three otions should be enable, Isn’t it? Thanks in advance

As most modern Apps now come with fingerprint access to enable quick login, we would very much like to see this on the MWO service 10 app as well.

Is there a way of attaching multiple photos to a MWO quickly, without having to select and save each one individually?

Is it possible to attach a Video doc type to an object using Document Management eg a Work Task Template ? And then have a transformation to a Work Order and then to MWO? This is for training video for a set of engineer instructions on site. 

We have an employee that is leaving and as such would like to assign all his work assignments going forward to another employee.The user tried going into Work Assignments and then clicked in the Allocated To field and tried Edit Find/Replace but the Replace tab isn't available, only the Find.I must add the user is trying to change ALL of his assignments and hopefully not have to do this one by one.Is there an easy way to do this task?

Would it be possible please to extend the functionality in Planning Workspace > Resource Planner for Unavailabilities to allow editing as well as removing them?We are currently using PSO version 6.7.

In search domains, for work orders it is only Work Order (active separate) that are available. It is not possible to search for Work Tasks, only Case task and Task are available.Will the search domain for work tasks be enabled with any future update?     

Hi team ,can anyone tell me how to provide the global_code_table values in the input xml . since i am not able to find the drop values in the pop up screen , i tried giving the table name has gloal_code_table but still the values where not displaying .  please find the below code.<update_remark> <remark> <task_id>@task_id</task_id> <remark_type>@user_input[id=remark_type, table_name=remark, column_name=remark_type , control_type=ComboBox,required=Y]</remark_type> <remark_description>@user_input[id=remark_description, table_name=remark, column_name=text, control_type=TextBox, required=Y]</remark_description> <insert is_initialized="false"/> </remark></update_remark> thanksmuthujayashree R

I am installing IFS for the first time.  I am building custom pages with a custom projection to be used as data entry forms for custom data.  All the pages will use the same projection.  I cannot find a way to build the first page and then simply duplicate and modify it to make the other pages.  This will save me considerable time.Is there a way to duplicate and modify a custom page?

I am trying to build project workflow-type capabilities in IFS (Aurena).  I want a user assigned an activity on the project plan.  When they open the activity I want them presented with the latest version of a document class they need to use for reference and I want them prompted for the document class they need to upload to complete the activity.The project plans and associated activities are created from a template.  I’ve tried to associate an empty document revision to the activity on the project plan template.  When I copy the template the association of the document class to the specific activity will be copied to the new project plan.The problem we’ve encountered is that a specific Document ID for the document revision is copied from the template to the new project plan.  If we create two new projects both projects share the same Document IDs, so two different users on the different projects will be updating the same Document ID rather than a document specific to the project.Any

Hi,I have a requirement in Aurena to add an action which will output an Excel file with sheets.Action should be added to the parent and when clicked all the child elements should be added as sheets of that excel file and excel file should be downloaded.Any suggestions? 🤔ThanksRegards,Tharindu

How can we disable the ListRowExpander icon (i) on the Web Client row level?

Hi - I have  a report rule created on Apps 10 upd 9, which creates a document revision from the report and create an attachment - in my example for Sales Quotation.But for some reason the attached document is not visible in the attachment from the object itselfHave anyone experienced this before?attaching some examplesMy key refs on the report rule are:  QUOTATION_NO=[@ORDER_QUOTATION_REP/QUOTATION_NO]I have a sneaky feeling it is relating to the key refs, but I am not sure how to correct it, and in the document object table, it seems to find the quotation alright..(ref attachments) 

Hello, How does IFS10 installer validates the SSL certificate at the new installation/ reconfiguration of the MWS?   One of the installations I have done failed at the reconfiguration after a delivery installation and the certificate validation step failed with below error. And note this environment was using the same certificate before the reconfiguration without any issue. Certificate valid till 2021 If I enter a wrong password it detects it as a wrong password and outputs a more informational message. Internet access for this server has been disabled from the beginning there is no way the certification validation can be done (or has happened earlier) over the internet at the moment.  Then I looked in to the firewall logs and found server is trying to communicate using TCP port 135 time to time but there’s nothing blocking the connections there as well. Now is there a way I can validate the certificate using a command line tool or something to get more information about failing