Question

Unable to Approve Invoice Preview from Work Order

  • 17 February 2022
  • 3 replies
  • 117 views

Userlevel 3
Badge +6

We have an Invoice Preview created from a Work Order and when trying to Approve we get a background error of “Field [WANTED_DELIVERY_DATE] is mandatory for Customer Order and requires a value.”

 

Where do we set the Wanted Delivery Date?

 

 

Using App10 Update 9

Thanks,

Gregg


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3 replies

Userlevel 6
Badge +10

Hi Gregg,

 

The reason might be that the Distribution calendar connected to the site has been expired, hence the system is unable to calculate the delivery date of the customer order. (Open Application Base Setup\Enterprise\Site\Site, query for the site and select the calendar that is used as “Distribution calendar” and check the end date). To solve the issue please edit the “End date” of the calendar to the needed value and generate the calendar. Then again try to approve the Invoice Preview and check.

 

Hope this helps.

 

Best Regards,

Yasanthi

Userlevel 3
Badge +6

Thanks Yasanthi. 

The calendar was the issue. 

I appreciate the quick response.

 

Gregg

Userlevel 6
Badge +10

You are welcome Gregg.

 

Best Regards,

Yasanthi