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I have identified a discrepancy concerning a part with dual values in the system. Upon receipt of the shop order, the total cost was updated to $841.8577. However, reviewing the individual shop order part reveals the issuing total cost is only $728.9187. Could you please provide the reason for this variance.  

Hi, I’m getting 401 Authorization Required error when login to Aurena in IFS cloud 22R1 SU6 based application which is newly created. I noticed that ifsapp-iam pod keep failing. What can I do next to fix the issue ? I’ve attached the iam log here. Regards,Dilshani

Hello Community,We have been facing this error “Reauthentication failed. The Application will shutdown….We not use SSO we use standard authenticathion.I saw the same problem 5years ago in this link https://community.ifs.com/topic/show?tid=5452&fid=50 but I did’nt see a solution.Someone figure out how to solve?I Appreciate your help.Thanks

Hi all,when sorting any table by one columns numbers, the sorting is not according the the number itself, but the first numeral of the number itself.First all numbers starting with a 3 and then all numbers with a 4, and so on.Can this be changed to a normal sorting by increasing complete number?Weird sorting of table by increasing first numeralThanks,

Hello,In IFS Report Designer, we were able to retrieve the value of “rhSysLogo” in the report XML, which contained the name of the company logo file.How can we do this in IFS Report Studio? I don't see how to access the value in the XML: Thanks.Best Regards

In the Disposition Shop Order, when I RMB on the Disposition Line → Select Part Identified. I get the below error message.“Owning Customer, no needs to have a value for Customer Owned stock” Could anyone assist me with this.

Hi, we’re experiencing a strange issue where a lot of users are unable to use any SQL quick reports. The affected users have all required projections, and the trace information doesn’t provide any information other than a generic server error 500. We’ve seen instances where there are two users with exactly the same permission set grants, and one of them can access quick reports, whilst the other user can’t.Currently have a case raised with IFS support, but wondering if anyone has come across this before?SqlQuickReports/QuickReportOverview (server error)An internal server error occurred. Contact administrator.Error details: N/A

Hi All,When I create a new revision through Work Task Template, got the error message ‘The Purchase Part Does not exist’The Part No entered under the Material tab → Work List is a Manufactured type of Inventory Part. Need to know the reason of requesting a Purchase Part while creating the new revision.Thank you.

Hello,We are currently using IFS Cloud 24R2, along with IFS MWO Service.Our Stores have asked whether it is possible for engineers to view media on the MWO for inventory parts in the materials catalogue as they have added a photo of the part on IFS.Is this possible in our versions?If so, can someone please provide some guidance.Thanks

I am trying to generate a GS1 QR Code in IFS Report Designer but cannot find a way to create a group separate to separate the columns that will create the QR Code.   Wadaco Configuration has been created so that FNC1 code 10 = LOT_BATCH_NO and code 241 = PART_NO.   I therefore created a READ ONLY custom field that using the following SELECT statement:   SELECT '10'||lot_batch_no||chr(29)||'241'||part_no FROM INVENTORY_PART_BARCODE WHERE objid = :objid   If I copy and paste the value from the custom field into Wadaco GS1 Barcode 1 on clicking SAVE the the value of the LOT_BATCH_NO is displayed in the Lot Batch field and the value of PART_NO is displayed in the Part No field. Unfortunately, adding the custom field to IFS Report Designer the ascii value appears to be ignored as copying the value displayed on the report and pasting it as above the full value appears in the Lot Batch field. Can someone please advise on how to get the group separator ascii value 29 - CHR(29) to work. Many th

It seems both apps gets updated and the functionality seems to be quite identical. What is the exact difference between the 2 apps? 

Hi everyone,If there are inventory parts that currently have an on-hand quantity in stock, what are the available options to remove or clear those quantities from the system?Could you please share the recommended approaches or best practices (for example, adjustments, transactions, or any standard processes) to handle this scenario?Thanks in advance for your support and insights. 

In the Disposition Shop Order, when I RMB on the Disposition Line → Select Part Identified. I get the below error message.“The quantity reserved tor part XXX on site xx at location xxx should not be negative.” Could anyone assist me with this.

A Customer is migrating from APPS8 to IFS Cloud. Before migration process, we have some shop order in Apps8 in state “Parked”. All operations aren’t in state “Parked”, depending on what was already done. Could anyone explain the behavior of Shop Order in State Parked.

Can someone please explain how can I get data in to CAPA window connect objects dialog similar to Non Conformance Report  window > Connect objects dialog. Has this been facilitated in Object connections. Which I did not see.example: How I can connect a Customer Order as an Object in this dialog?  

Hello IFS Community, I have some custom fields created through Entity Configuration (not by customizing the client file or projection), and I would like to control their visibility based on a condition.For example, I have a custom field named part_no on the Approval page, and I would like it to be visible only when LU_NAME = 'InventoryPartInStock'.How can I achieve this using Page Designer?Any examples — especially with screenshots — would be greatly appreciated.Thank you in advance for your help.

++Repost to the right queueCommunity, We are scheduling a Inventory Period Statistic Report, it is scheduled on the 1st day of each month. Our inventory statistical period is created on each month basis. We would like system to fetch dynamically on Parameter Period. If it is running on Dec.1, 2025, then 12 should be feched to paramter Period field. What function/SQL statement we should us in field Period? Thank you.

We have a supplier agreement where the header status is Active, but the part lines are showing status Closed. Because of this, no updates are happening on those lines.Our requirement:We do not want to create new lines. We want to know if there is any way to reopen or reactivate the closed part lines under the same agreement.If reopening is not possible, what is the recommended approach to proceed without creating duplicate lines?Any best practices or configuration tips would be appreciated. 

Hi,Is there a way in ALLIANCE V15.4 in Web mode to obtain this setting that allows the entire activity block to be colored instead of just the outer frame?From this to this :  ALLIANCE V15.4 SU7

Is there any standard functionality in the Rental Management Module to generate a schedule (Eg: 28-day schedule) using the actual delivery date?What needs to happen is:When the customer order rental line is delivered, a 28-day rental schedule should generate as follows::Actual Delivery Date (DD/MM/YYYY): 08/09/2025The Schedule:Trigger Date | Period End Date | Planned Invoice Date08/09/2025  | 06/10/2025        | 08/09/202507/10/2025  | 03/11/2025        | 07/10/2025

I have a line on a CO that has a supply code of ‘Project’Normally we would create a purchase requisition on the project to drive demand for the part to be purchased, however due to annual leave and permission sets we are unable to. Am I able to create a manual purchase requisition and peg it into the project at a later date? If not, is there a way to drive demand while we wait for the project manager to return from annual leave?

Create Replacement order, Rent Out Rental Management > Rental Workbench > Select item > Click on create replacement order > Add item > Save > Click on customer receipt >Create customer return >Release ok > Register arrivals > Select source type (RMA) > Click on receive parts against order deliveries > Select receive case as receive into inventory > Enter picking location > Proceed > Manage rentals > Enter id > select order > object details > Select replaced order > status > Release > select line > manual reservations > Enter reserved Qt > Click on Report reserved Qt as picked > Quick order flow handling > Search order id > select line > DeliverIn this process create replacement order tab is not visible how to resolve this??

Hello IFS Community,I have opened IFS Business Reporter, but I am unable to log in when I enter the customer’s URL

I have encountered an issue with custom fields in the MWO client. When I add an editable custom field under Task Information, I can successfully edit it from the MWO client. However, when I add the same custom field under Customer Information, I am unable to enter any value in that field using the MWO client. Apps for Page Designer MWO Service APP Is this expected behavior, or am I missing a configuration step? How can I make the custom field under Customer Information editable in the MWO client?Thanks Nethmini