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Is there a way to have FSM-Appointment-Booked activities in PSO labeled “Booked” or with a different color/colour to regular allocated activities? We would like to visually display which activities in PSO have been appointment booked from FSM.

Just to confirm, you’re talking about the display in the PSO Schedule Workbench, not the FSM schedule board or task screen?


Just to confirm, you’re talking about the display in the PSO Schedule Workbench, not the FSM schedule board or task screen?

Yes, in the PSO Workbench, thanks


One small work around until a color/colour change option for appointment booked activities is available in PSO is to create a filter for Activity as follows: 

Applying that filter will highlight appointment booked activities. That’s not the ultimate solution to be able to color/colour appointment bookings differently than other activities, but it will help to be able to see AB activities quickly. Thanks go to IFS for pointing out this option!


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