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Object Details for Multiple LUs is not allowed.


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We have an approval routing tied to the Service Contract.  From the Approvals tab, select Object Details and receiver error that “Object Details for Multiple LUs is not allowed.”

I see only one LU, ScServiceContract.  

Do you think it is a bug?

 

Thanks 

Patrick

Best answer by Thilini Kumarasinghe

Hi ​@PIreland 

Yes I checked and noticed below.

24R1 version - Page not found 404 error

24R2 version - The same error that is reported. Error: Object details for Multiple LUs is not allowed.

 

I will share the details with the case owner as well.

Best Regards,

Thilini

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6 replies

Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • 2766 replies
  • January 30, 2025

@PIreland 

It's hard to say without seeing exactly what you are doing, but it kind of sound like a bug, yes…

 


Thilini Kumarasinghe
Ultimate Hero (Employee)
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Hi ​@PIreland 

Yes this seems to be a defect. In which version are you testing?

I tested in App 10 version and Service contract page opened with data - Works fine.

Tested in Cloud and received 404 error - Page not found.

Best Regards,

Thilini


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  • Author
  • Hero (Employee)
  • 102 replies
  • January 30, 2025

I’m testing in 24R1.  

I’ve created CS0335181 on behalf of our customer.  I hope it gets resolved soon.

Patrick


Thilini Kumarasinghe
Ultimate Hero (Employee)
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Hi ​@PIreland 

Yes I checked and noticed below.

24R1 version - Page not found 404 error

24R2 version - The same error that is reported. Error: Object details for Multiple LUs is not allowed.

 

I will share the details with the case owner as well.

Best Regards,

Thilini


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  • Author
  • Hero (Employee)
  • 102 replies
  • January 31, 2025

Hello ​@Kaushik 

This is a thread on the community where I asked about the issue.  I believe Thilini has already confirmed that it can be repeated in a standard environment.

Patrick


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  • Author
  • Hero (Employee)
  • 102 replies
  • February 13, 2025

This has been determined to be a bug and will be incorporated in 25R1, which is still a ways away.

Patrick


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