Hi
I have an invoice which was in error during the previous accounting period. It is a zero value invoice so was not cleared last month.
when we are trying to process it this month having resolved the original error but we are getting an error saying
ORA-20105: Invoice.ACCERROR1: Error (Period 2025 - 1 is not open for user group AR in Company XXX) occurred while booking Invoice CD XXX.
What is the correct way of processing this invoice?
Can someone guide on this please?
You would have to reopen the period for that user group, then do your processing.
Hi NEWIFSUSER,
You have two options - either reopen the closed period and use the Process Invoice button to process the invoice. This will result in financial entries being posted back in to that older period.
Alternatively, if you are happy with the financial entries being posted in to a newer period, you can tick the “Use Voucher Date” box:
If that box is ticked, then the financial entries will be posted in to whichever period is selected above (the Vou Date box can be edited, which results in the Period being updated accordingly).
Thank you for the responses. Will try these out
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