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12990 Topics

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM: Use client script sql in Data Source Designer

Could it be, that Client Script Sql in FSM does not work yet? I can not get it up and running and there is no documentation for it.

5154

5 years ago

MKG019Hero (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

IFS Login Page

Why not IFS gives popup message that account has been locked. In IFS8, 9 we get the pop up that account has been locked after a set up incorrect credtional was input by user but in IFS V10 we never receive such messages that account has been locked instead it will give incorrect credentials but the user accounts is locked when we check in oracle profile. Why not IFS provide to view the password input by user.... Alot of time we end up entering wrong password due keyboard issue but don't know what we have inputed.

9683

5 years ago

Chandima AthukoralaHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Oracle version support for FSM 6

We have a question on Oracle version support for FSM 6. As, the mainstream support for the Oracle databases 12.1 was already ended in July 2018; and the extended support will be until Jun 2021. we currently use 12.1.0.2. Hence, we need to know by when IFS is planning to support the newer Oracle versions for FSM 6? As the latest available oracle versions are 12.2.0.2 (18c) and 12.2.0.3 (19c); and 19c is highly recommended by Oracle and due to longer support. Hence, would want to know when these will be compatible with FSM 6.

2862

5 years ago

Chandima AthukoralaHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Field Service using unsecure functions on android

We have observed IFS Field Service using unsecure functions on android. The mobile application is using com.aviary.android.feather.common.utils.IOUtils.unzipEntry in an unsecure way. See https://support.google.com/faqs/answer/9294009 for specs on how to fix the issue. We are using FSM 5.7. update 6. Do you have any idea if this has been looked in already?

1812

5 years ago

wickrambugDo Gooder (Former Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

IFS Field Service Management (FSM) Smart Client cache management

Hi, Can anyone please enlighten me with the difference among the below [b]Cache Refreshing[/b] methodologies used in IFS FSM? [list] [*]Refresh Cache [*]Refresh Integration Cache [*]Refresh Cache (Full) [/list]As well as, if we do a Refresh Cache (Full) will it refresh all the active smart client's cache or just the smart client which triggers the function?

4663

5 years ago

imharshit003

asked in Service (Touch Apps, MWO, MRO)

Work Task summary functionality in Aurena

Dear All, When we go to “Work Order Structure” in IEE, on “WO Details” tab we can see the work task summary on right hand. (Check Attachment)When I am checking the same in Aurena, I could not find this “Work Task Summary” in either “Work Order Structure Navigator” screen or in “Work Order Structure Analysis” screen.Please confirm if we have any other screen in Aurena or this functionality has been removed in Aurena. Thanks in advance! BRHA

2021

5 years ago

LaneHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Conditional Formatting for blank dates

I’ve never tried creating conditional formatting based off of a null/blank date field before and nothing I seem to try works. The docs say you can use the same conditions as you do in search, so I tried !%. Ironically % works for identifying records with dates. I’ve tried <>%, = and <1/1/1 with no affect. Tried just <> to a date range, as you enter it you get ‘Your query can not be compiled’ Any ideas/solutions? Thanks, Lane

8896

5 years ago

JoySidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Production Schedule error - "Schedule Firm" has a value that is not in list of allowed values

We have multiple sites reporting this issue today after 12am - has anyone else seen this and know what might be causing it/how to fix it? (see attached)Error message will now allow user to save in Production Schedule by Line with information message pop-up: “The field [Schedule Firm?] has a value that is not in the list of approved values”We have not had any system changes in the last 12 hours that would cause this, that we are aware of.

2464

5 years ago

dsjUltimate Hero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Special characters garbaged during installer file executor

We noticed that special characters (Eg Swedish ÅÖÄ) are garbaged when deploy via IFS installer file executor. This happens to be due to the UTF-8 file encoding and it works fine when the file encoding is changed to ANSI (can test with attached script). Has anyone encountered the same issue and found a smart way to get over it rather than changing file encoding? Version: Apps10 UPD 6 Cheers!

79610

5 years ago

GerryDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

How do you back date a part issue

We have some parts whose previous months usage is calculated on the first or second day of each month. How can an issue be done and dated in the previous month for purposes of cost reporting and the General ledger? Thanks

2512

5 years ago

InfJozefKSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

LDAP channel binding

Hello,Customer is running on IFS Apps9 with SSO and Active directory synchronization.Could you please advice, how we can ensure that Apps9 will work properly with LDAP channel binding and LDAP signing on Active Directory Domain Controllers?The link on announced update from Microsoft: https://portal.msrc.microsoft.com/en-us/security-guidance/advisory/ADV190023Best regards,/Jozef

14005

5 years ago

DevBobSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

QuickReport Parameters

Does anyone know how to make a parameter mandatory? By default they are all optional. Also, is there a way to set a default value for a parameter? Lastly, is there IFS documentation or a manual on details like this? I’ve seen IFS pages that have general info, but nothing on technical details like the above or what else is doable/possible. As we start to develop our company’s custom reports I’m getting ideas and would like to know the capabilities and what’s possible with QuickReports.

9902

5 years ago

jhooperyanSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Looking for technical documentation to install SSRS in Apps10

We have purchased the SSRS module for Apps10. We have not been able to get it installed correctly. Unfortunately, the documentation in IFS help is for Apps9 and it is different. Does anyone have current Apps10 technical documentation for Apps10? We are on UPD2 planning to update to UPD6.

10526

5 years ago

sorsorcokjsDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

IFS talk as Streams notifications

How do we activate IFS talk as Streams Notifications? We don’t have IFS talk as the sevent option in Our IFS10 environment

3482

5 years ago

JoySidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ORA Error while entering a Customer Order - before and after reboot

We have a user that is getting an ORA error while entering a Customer Order - specifically while entering Customer Order Lines, for a particular customer. It is occurring before AND after an exit/computer reboot: The error details are: Server error messages:0dd0556b-15c5-4408-a1f1-b234995edbdfIfs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-00603: ORACLE server session terminated by fatal errorFailed executing statement (ORA-00603: ORACLE server session terminated by fatal errorORA-21779: duration not active) at Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions) at Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndManualDecisionCollection decisions) at Ifs.Fnd.AccessProvider.FndConnection.HandleHttpSuccessResult(HttpWebResponse result, FndManualDecisionCollection decisions, String operation, FndBod

8199

5 years ago

SHAUN_KERSLAKEHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Database View - UIV?

Hi We understand a view ending in _CFV is a custom field view used when we’ve customised a screen or table. However we see views with uiv_cfv. Does anyone know the difference and what these views are for? A quick look of the construct of the view doesnt show any obvious differences. Regards Shaun

11222

5 years ago

KickiIngvarsdotterDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Time Clock and "Employee Card Parameters"

We have a customer in IFS Applications 9 and they use IFS Time Clock. Their existing cards start character is 2 and now they have some new cards as has the start character 3. In “Employee Card Parameters” they have 2 in the field “Card parameters: Start Characters”. How to set up the parameters, for them to use both their old cards as their new ones. Please give me all feedback and knowledge regarding this. Best Regards, Kicki

5984

5 years ago

kleasureSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier has provided new bank information - old info pulling into payment

We are currently running Apps 9. We have received updated bank information from a supplier (which is paid via ACH). The original bank information was entered using Address ID 1. The updated information was entered using Address ID 2 and is marked default. When we generate the payment information, IFS is pulling in the old bank information (using Address ID 1) rather than the default bank information (Address ID 2). Has anyone else run into this?

4808

5 years ago

InfFilipVHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal Report files harvest location

Hello, do you know, what is right location of CrystalReport Layout file (*.rpt) in harvest? If is need to copy it to right folder structure on App Server and respect language mutation. I found some in <module>/client/runtime, but it’s weird location. I expected them in manualInstallation folder. Do Delivery builder automatically copy it from some location to manualDeploy folder? Thanks

5023

5 years ago

MattiasLindahlSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field on tbwRepresentativeCustomer

I am struggeling with creating custom fields on this page. When I enter the overview for custom fields I can see my custom fields but they are not visible to add on the tbw. I have reloaded the configuration and restarted EE but only Menu-items can be used on tbwRepresentativeCustomer and no custom fields. I have seen this behavior on other pages as well so is there any limitation on where we can see custom fields or is this a bug?

5397

5 years ago

MKG019Hero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Posting control not avaible in IFS 10

In IFS 10 FAP17 Posting Control not avaible, could you please please suggest another way. In IFS 8 it is available.

4601

5 years ago

ctaylor56Hero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Delete WO Time Report

Can anyone tell me how to Delete a Time Report that has not been authorized on a Work Task in Apps 10 UPD 4 and up? Seems like the simplest thing and I’ve tried on Work Task Time Reports, and The Report In screen and I don’t see the option to delete.

5414

5 years ago

ctaylor56Hero (Partner)

asked in Service (Touch Apps, MWO, MRO)

WIP Reversal Condition Met but not reversing

I’ve set up a work task code rule for external customers with a WIP Code and reversal condition of CO Line Invoiced. When I transfer the Work Take Sales line to a CO and invoice, the cost is not reversing unless I do the Manually Release WIP and RMB and select Check and Update Accounting.

3899

5 years ago

SSigworthDo Gooder (Partner)

asked in Finance (Financials)

IFS Apps 10 - Issue: Unable to Pre-post Code Part value for Posting Type PP17 when attempting to save customer check with automatic write-off amount.

IFS Apps 10 - Issue: Unable to Pre-post Code Part value for Posting Type PP17 when attempting to save customer check with automatic write-off amount. Setup: [list] [*]Posting Type PP17 setup with AC1 - Fixed Value for Account (Code Part A) [*]Account has Code Part Demand 'Mandatory' for Code Part B [*]Posting Type PP17 setup with AC2 - Pre-Posting for Division (Code Part B) [*]Customer setup with Tolerance Amount of $50. [*]Enter Customer Check and match invoice for less than the amount due, but within the automatic write-off tolerance amount set for the Customer. [*]Automatic write-off amount shows on the customer check line info and in the Withdrawls pane. [*]Highlight the customer check line and select Pre-Posting [*]Enter valid pre-posting value [*]Save the record - Error message appears Wrong Code Part demands for posting type PP17 [/list] I have a client with this issue in IFS Apps 10 (not sure which UPD level they are on), however, I can not recreate the issue in an IFS Ap

11164

5 years ago

dsjUltimate Hero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Report rule email- Attachment name

Hi All, I’m trying to setup a report rule with action Email and noticed that the Attachment name always suffix with a semicolon (;). Is this a bug or is there any naming syntax I missed?Environment: Apps10 UPD 5Report rule attachment name suffix with semicolon Cheers!Damith

6756

5 years ago

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