Is there a basic data setup that makes the system use Sales Part Cross Reference. We have recently upgraded to VS10 and did not have to use this in VS8. How do we stop this error occurring - ORA-20110: ExternalCustOrderLine.CUSTOMERPARTNOERROR: Customer's part number ****** does not exist in sales part cross reference.
In one situation, we opted to use GTINs only in the incoming message, where it helped to function without using the Sales Part Cross Reference.
May I know what information is passed towards your ICO, with regards to the part no information?
Hi
This part of the code was introduced from bug id 150878.
If the Sales_Part_Cross_Reference is not entered, no internal PO is used and If the customer part number has a value, the code will raise the above error message.
According to the code , below are the ways of bypassing this error.
1. If the customer part number is null
2. If an internal PO is used ( when the sales part is available in both sites, customer_part_no can be used in place of catalog_no, even though Sales_Part_Cross_Reference is not entered)
Best Regards,
Oshada
Thank you
The below is the current setup Customer Part No. , unsure of which line needs updated for the Sales Part No.
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