New Customer created with 0 credit limit gets Credit Blocked after first order with 0 total amount. What causes this? Thanks
Best answer by cperdue
View original
New Customer Credit Blocked
Userlevel 3
+9
Userlevel 6
+14
If ‘0’ dollars is the limit, the order will credit block every time. You can leave the limit blank if you want no credit hold.
Userlevel 3
+9
If ‘0’ dollars is the limit, the order will credit block every time. You can leave the limit blank if you want no credit hold.
Hi Cperdue,
When i set the Credit limit to Blank, and when recalculate the Customer Credit Analysis, it will set the Used/remaining credit to “Not Defined”. Is this standard functionality?
Userlevel 6
+14
With ‘0’ as the limit, the system will always block and show no available credit limit. With nothing set in the limit field, the system will not have a defined limit or available amount.
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.