Solved

We are seeing a number of failed e-mail messages out of IFS.  We are on Apps 10 UPD16.The error we are seeing on the outgoing messages is “SMTP Send Failed Exception, concurrent connection limit exceeded.”.  We are checking the limits allowed though exchange.Our issue is that in IFS connect the settings we have against MAIL_SENDER1 is MAX RETRIES = 60 and RETRY INTERVAL = 60.  With these settings in IFS Connect I think the Failed application messages should be retried every 60 seconds on 60 attempts, but this does not appear to be happening.Any assistance hear would be appreciated.

Hello Community!I’m assisting with an IFS upgrade, and the topic of Lobby pages came up. Try as I might, I’m not able to do anything other than view IFS-provided Lobby pages in the post-upgraded instance. I’ve made sure to grant the related presentation objects (EE_LOBBY_DESIGN, EE_LOBBY_VIEW, EE_LOBBY_IN_CONTEXT_EDIT, EE_LOBBY_IN_CONTEXT_VIEW) although I would think just the EDIT and DESIGN POs would be appropriate by themselves.After confirming all 4 presentation objects were granted, assigned the permission set to the subject user, refreshed the security cache and then logging back in produces the same issue of not being able to perform any management nor modification of the any of the IFS Lobby objects.When I enter in the URL for the Data Source Designer in IFS IEE (bypassing the Navigator), I receive a security error and a more interesting one stating that the Lobby Designer Tools are not installed.Has anyone else encountered this sort of issue before, and if so, what was the reso

Hi all,I have a problem setting up test users for our B2B portal. I have created a permission set which contains the FND_WEBENDUSER_B2B and custom functional role which has granted the projections EquipmentObjects, OrderServiceEndCustomer and ServiceRequest.I log into B2B and “order service” via the service center lobby (<baseurl>/b2b/ifsapplications/web/assistant/OrderServiceEndCustomer/OrderAService;$action=LobbyPageName...). I fill in the form with all necessary data and attach a document (14KB PDF file). When sending the form the portal tries to do some action and then show the following error message:I have checked the log but I can not identify a specific issue to fix.Application - CMD(1): action({"name":"CreateServiceOrder","projection":"OrderServiceEndCustomer","bound":false,"params":{"ErrDescr":"${ErrDescr}","ErrCauseLo":"${ErrCauseLo}","PriorityId":"${PriorityId}","LocationId":"${LocationId}","MchCode":"${MchCode}","MchCodeSite":"${MchCodeSite}","Symptom":"${Symptom}","

Hi, Anyone ever encountered the same case with me? When I applied control plan template to a control plan, acceptance sampling detail on header and line were copied incomplete. Where Acceptance Sampling, AQL, Inspection Level and other details. I tried to reproduce with different scenarios, the result always the same.Was it happened to IEE as well?Control Plan Template with Setting of Acceptance Sampling for Attribute and VariableAcceptance Sampling of applied template ID did not copied properly (incomplete) to Control PlanControl Plan Template Line with detail of Acceptance Sampling (AQL)Applied Control Plan Template Line did not fully copied to control plan. Especially Acceptance sampling, AQL and inspection level.  

Hi all, Wondering if anyone has dealt with unreceiving a part in IFS. Specifically, let’s say there is the following scenario: Receiver in warehouse receives items on PO 12345. After completing receiving, it is discovered that something is wrong with part/they over received/or something else causing the need to “Unreceive” parts.  Does anyone have this function turned on in IFS and if so, do you have some pros & cons and best practices on dealing with these situations?Any information on what potential implications could arise from unreceiving - first thought is Finance with invoicing, etc.  Thank you,Steph

Hello all!We have observed that the DSE frequently changes the tasks’ allocation to new resources, occurring every 2-3 minutes. So, we want to set a lower allocation frequency.Is there a way to configure the DSE to adjust the allocation process to occur at a lower frequency, say every 10 or 20 minutes? Are there any additional configurations or adjustments that can be made to achieve a lower allocation frequency?If anyone has experience or knowledge in this area, your guidance would be highly valuable. Thank you in advance for your assistance and expertise!

Hi, In IFS Apps 10 you could select ‘System Info’ on the bottom bar which would show you the page view you were looking at. I would use this to set up a data source for that page. How can you do this in IFS Cloud?

Hello,There is a list of assets which we have to allocate amortization amount to individual asset.What is the process of capturing/ generating amortization for objects in IFS Application?   Best Regards,Anne.

Hi!We’re running FSM 6.5 and recently moved our FSM installation to a new server.  Our production environment is up and working fine, but we’re having an issue with our dev environment.In Dev, when opening any request I get the error “Unrecognized business object 'Payment'”Dev is an exact copy of prod so I’m not sure why this is happening.  The request screen in both environments does reference the Payment table.  And the table exists in both DB’s & FSM metadata.The only thing that I know IT did differently on the new server is they updated the web.config file so I can now select Prod or Dev from the dropdown on the login screen.  Previously I had two separate clients.  Could it be related to that?Any help is appreciated.Thanks!

Hello, I am currently attempting to create a custom field that stores the Customer PO number (found on the customer order entity) for this quotation. As far as I’m aware, you can create a service quotation from a customer order or a work order. If I have the link for both of these, I can create this custom field, but currently, I don’t see a connection to do this. There is one entity called ServieQuotationConn which seems like exactly what I need, but out of the hundreds of service quotes we have, there is only one returned row in this SERVICE_QUOTATION_CONN view. I can attempt to pull the PO number from any customer orders that have the same order number as the service quote, but this doesn’t help with the work order created ones. Does anyone know where the information I need is stored? Any and all help would be greatly appreciated. Thanks,Bryan

Are there any examples on how to use (ITS) INET_TRANS to send Purchase Orders? I have read the documentations but I need help connecting the dots. Can someone provide me some guidance? What is needed if we want the output the Order to a file as xml?Thanks? 

In IFS 10 Aurena, we’ve just kicked off our QC dept and what we found is that entering analysis results is very tedious because we have to enter one line at a time instead of it being a table view that we can enter in each variable at the same time. Is there an overview screen to look at the inspection results for an Analysis Result for a shop order in Aurena Cloud? Basically, is this screen or interface any better in cloud than it is in Aurena 10? IFS 10 Analysis Result, I can just click in the next one and enter results. At the top when I’m done, we “Complete All Registered Results”.Aurena 10, We can only “Enter and View Results” for one Analysis result line at a time. If I highlight multiple, I can’t look at multiple and I can’t enter results on this overview. It takes us 10 minutes each time we have to register inspection results in Aurena 10 in comparison to IEE. 

Hi All,Need your kind advice.My company is using IFS version 8. We tried create depreciation proposal for period 12 of 2023. They successfully created this; however, they said the depreciation amount is incorrect. Upon checking on of the asset object as below example, you can see that the amount generated for depreciation period 12 have an unordinary amount. I have taken a look at depreciation proposal history for period 12 of 2023, it seem the factor and Eval factor is different from usual. Below for your reference. I suspect that this might be the cause of issue We have tried to rollback the depreciation and create new depreciation proposal but the issue remained. Can you help to advice on how to rectify this? above show incorrect depreciation amount for P12  As per checked, for some reason factor is calculated using factor Residual and eval factor 0 instead of usual factor and eval factor as in the previous periodI suspect this causing the incorrect depreciation amount. FYI, there i

Hi,I would like to know whether we can select only a necessary set of Action Usages from a certain Projection action and give only access to perform those selected Action Usages to a users.In this example I want to give a set of users only the access to Reserve and Create Picklist in shipment handling. I do not want this set of users to have access to other actions such as Deliver and Report picking. Thanks in Advance!

Does IFS have a plan or any schedule for develope IFS enterprise 11?

Hi All.I’m trying to migrate some data with double quotation but after load the file, the system automatic inserts double quotions before and after the record, also in the middle.is there a way to fix this?   Br.Lopes

We have created a payment method CHK and attached the CHECK payment format id for this payment method. Payment also generated in IFS for a supplier using this payment method. I would like to know if we can change the format id connected to the payment method at this point? thanks you in advance.

We are currently using APPS10 update 20We have a report rule working to generate a PDF file on a local server with an OutputFileName naming convention:INV_6302_IFS[@CUSTOMER_ORDER_IVC_REP/CUSTOMER_NO]_[@CUSTOMER_ORDER_IVC_REP/INVOICE_NO].pdfThis works perfectlyI now want to add the invoice date as a string ‘YYYYDDMM’When I try to add the field I get no error but also no output.INV_6302_IFS[@CUSTOMER_ORDER_IVC_REP/CUSTOMER_NO]_[@CUSTOMER_ORDER_IVC_REP/INVOICE_NO]_[@CUSTOMER_ORDER_IVC_REP/INVOICE_DATE].pdf Assuming this is because of the date format being pulled from the field but how do I change it. Any help appreciatedAction properties: 

Hi,With the workflow DC functionality we have the ability to use the function : data source consolidated email.What is the best way to do that with process flow ? Do we have another solution to generate and to send an Excel file by email ?For example, do you know a macro in API to simulate the export function of an excel file by email ? Thanks and Regardsanthony

Hello, I have a question related to a large stock up and I am hoping there is a way IFS can handle. I setup a large qty PO for a bank build. However, I am hoping to somehow flag that PO to be ignored by MRP, as it is unique. The issue is that this large purchase skews the forecasting/demand. I’ve gone through the help and do not see anything that seems to indicate if this scenario can be handled. Any guidance would be appreciated. Thank you.

What is the purpose of the data in the screen Project Management/Basic Data/Pricing/Internal Price on the Employee Price tab?This information is also available on Human Resources/Employee Management/Employment/Standard Costs.

Hi All,I am trying to activate an event action that send the report “Payment Advice” to an email address. But I am having a hard time getting it to work. All the parameters starting with pdf_ are blank except PDF_PARAMETER_1 and PDF_PARAMETER_2  I believe PDF_PARAMETER_1 is value in AP Supplier Contact and PDF_PARAMETER_2 is Report ID in Report Definition.I have been gone through the table in the below link but it doesn’t include how values are fetched for Payment Advice https://docs.ifs.com/ifsclouddocs/22r2/default.htm?openpage=https://docs.ifs.com/ifsclouddocs/22r2/Procurement/AboutEmailReports.htmCan someone help me out find out how the rest of values are fetched? Additionally I have tried to set value for default PDF_PARAMETER_3 using function Pdf_Report_Event_Param_API.New_Parameter after referring ifs community link but still value for PDF_PARAMETER_3 is still empty. 

One of the customers had a delivery failure (PROD) due to a DB connection issue. There weren't any issues in non-prod delivery installation. The error shows (!!!Error, no database connection exists). The customer is asking whether there are any corrective actions that could be taken in order to avoid the same error in the future for the same environment followingly other environments as well and also asking the reason for this connection timeout. 

Dear Community, we have a big issue with a Time Clock Clockings for a Customer which went Live 4 days ago. There is an already identified Bug that we cannot use Swipe cards since Auto Resume Option of corresponding Operations in Manufacturing is not working. For this we get a Fix but unfortunately first with 23.R1.SU10. This is why we have to enter the employee Number manually or via Drop. But while using this “manual Entry” of the Employee number in Time Clock terminal we found that often Employee A is doing the Clocking but the Action will be performed on Another Employee. The Employee who left in real is then still clocked in and another is clocked out which causes a big Problems in time Cards since all booking must be checked and even cannot be found which are correct or wrong… IFS Support is already alarmed but has anybody experience with this behaviour? Thanks Stefan

I have created a custom field for MRBs that uses enumeration with two values (Internal and Customer) and set it to have a default value of Internal.However, when creating a new MRB the field does not get a default value and is instead empty.Is there something I am missing?