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IFSCRWebsetup.msi not installing on windows 11? Error Installer was interrupted.

  • December 29, 2024
  • 5 replies
  • 74 views

NasirHussain
Do Gooder (Customer)
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IFSCRWebsetup.msi not installing on windows 11, try different computers same error then I installed all windows features of .Net Framework & Internet Information services. Then its installed but now when in IFS I try to print quotation it give below error
“Looks up a Localized string similar to cannot load the Crystal report. Please check if Crystal Reports runtime version 2011 is properly installed.
If you previous version of Crystal Reports Runtime installed, Please upgrade to crystal Reports Runtime version 2011.
Contact you System Administrator for the further assistance.”

In windows event viewer it show product version 13.20.0002, Please help how to come over this errors?
and is there technical guide who can guide on which windows feature the IFSCRwebsetup.msi depends on before installation? 
Regards

Best answer by NasirHussain

After two days work I find out the solution that you have to install both 32bit & 64bit CR runtime exe not msi.  As per my search on internet I find out Exe can integrate VS & CR while MSI can’t.

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5 replies

AshenR
Hero (Partner)
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  • Hero (Partner)
  • 101 replies
  • December 29, 2024

@NasirHussain Have you installed the Crystal Report Runtime? You can download it from the Add-ons?
 

 


NasirHussain
Do Gooder (Customer)
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  • Author
  • Do Gooder (Customer)
  • 3 replies
  • December 29, 2024

Hey, Thank you for your reply.
When I click on it it takes me to login page. 


AshenR
Hero (Partner)
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  • Hero (Partner)
  • 101 replies
  • December 29, 2024

@NasirHussain  If you have the IFSAPP customer, provide it on the login page, and it will automatically download the Crystal Runtime File Setup


NasirHussain
Do Gooder (Customer)
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  • Author
  • Do Gooder (Customer)
  • 3 replies
  • December 29, 2024

@AshenR  thank you for your reply, error again :/
Now it saying “ The type initializer for ‘CrystalDecisions.shared.sharedutil’ threw an exception.”, 


NasirHussain
Do Gooder (Customer)
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  • Author
  • Do Gooder (Customer)
  • 3 replies
  • Answer
  • December 31, 2024

After two days work I find out the solution that you have to install both 32bit & 64bit CR runtime exe not msi.  As per my search on internet I find out Exe can integrate VS & CR while MSI can’t.


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