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Error when approving invoice preview

  • December 31, 2024
  • 9 replies
  • 153 views

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Hello,

I'm getting the above error “Identical tax codes are not allowed. Adjust tax setup on address and/or object level. ” while trying to approve the invoice preview. Any ideas where it's originating or how to resolve it?

 

 

Thanks and best regards,

Best answer by Faouziii

Hello, 
I solved the issue by entering the tax code in the Non-Inventory Sales Part.

Thank you for your help.

 

9 replies

Asela Munasinghe
Superhero (Customer)
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  • Superhero (Customer)
  • 805 replies
  • December 31, 2024

The address might be referring to the tax setup at the company address. The object could be the sales part or the sales charge type. Can you please check the tax codes set there? 


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  • Author
  • Do Gooder (Customer)
  • 4 replies
  • December 31, 2024

The TAX is correctly configured on the customer's company address, and the sales part has no charges.

 


Asela Munasinghe
Superhero (Customer)
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  • Superhero (Customer)
  • 805 replies
  • December 31, 2024

What are the boxes checked under Company > Tax Control > General > Tax Code Validations > Customer Tax ? 


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  • Author
  • Do Gooder (Customer)
  • 4 replies
  • December 31, 2024

 Here is the company’s Tax control confuguration.

 


Asela Munasinghe
Superhero (Customer)
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  • Superhero (Customer)
  • 805 replies
  • December 31, 2024

From another thread I read that this could be a bug. See here: 

Project Invoice Create Correction Invoice - Identical tax code error | IFS Community

I'd tag the forum members there to see if they found a fix. 


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  • Sidekick (Customer)
  • 140 replies
  • December 31, 2024

Hello, ​@Faouziii  As ​@Asela Munasinghe  mentioned, we did have the problem when we installed Apps 10 UPD 13.  The workaround (go to the Project Transactions screen, select the transactions then RMB and create the correction transactions there) did work for us.  We have since upgraded to IFS Cloud (23.1.8) so I’m not sure in which Apps 10 version the problem is fixed.  


Asela Munasinghe
Superhero (Customer)
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  • Superhero (Customer)
  • 805 replies
  • December 31, 2024

Hi ​@jtobin was the conclusion by IFS through the case G2352343 was to follow the workaround? If yes, there must be no bug fix created in the next UPD


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  • Author
  • Do Gooder (Customer)
  • 4 replies
  • Answer
  • December 31, 2024

Hello, 
I solved the issue by entering the tax code in the Non-Inventory Sales Part.

Thank you for your help.

 


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  • Sidekick (Customer)
  • 140 replies
  • December 31, 2024

@Asela Munasinghe It was identified as a Sev3 and likely patched in a later update of Apps 10.  We didn’t install any Apps 10 updates after UPD13 because we upgraded to Cloud.  So I can’t confirm whether or not it was fixed in a later Apps 10 update.