Assets (Asset Management)

Hi, I’m having troubles generating invoice preview for a service contract. The following error message is coming. Want to know the missing steps.  For the service contract I have connected a work order and Sales lines are there for the work order. When I check the invoice preview no invoices has been created for the sales lines either.  Steps. 1. Go to window Generate Invoice preview. 2. Select the customer, site, Service contract pre created.3. Click OK Please help Thank you

Hi.In IFSAPP-10,Work order description does not get updated automatically when we generate the work order from PM action.Steps.Go to PM actions and take any active PM action. Make sure Work description field is filled with a description. RMB and Generate Work Order.  For the newly created work order, the work description remains null.Any idea how does this work? 

Hi,i can’t see Configuration in navigator Preview ..can any one suggest what is the problem? after Grant All in permission sets.BR/AMAR

Hi everybody, I’m trying to raise an information message for remind something. I created Event Action and added this statement but it didnt work. BEGINClient_SYS.Add_Info(Please do not forget to give edit/view access permission for users);END; How can I do it? Thank you

Our client uses Serial Objects in his Manufacturing process. He has asked to implement 2 features:Add the Serial Objects as a Fixed Asset so it can be connected to the correct Acquisition account and they can use Depreciation Methods. What is the easiest way to achieve this? The Serials Objects require Preventive Maintenance (both internal and external). I’m trying to set up a PM program but I am unable to connect any Work Task Templates (I checked Status, Sites, Action) but LOV does not provide a single applicable Work Task Template.I’m looking forward to your suggestions.Best RegardsRoel Timmermans

Hello, I would like some help to understand how postings works for Service and maintenance module (IFS V8).I need to use operations and time reports on work orders but the use of these functions create postings on which I have some issues. After authorizing postings, when I want to change WO status to Finished, I get an error message : " There is no project cost/revenue element to code part value ". I tried to Exclude from project follow-up the involved code part value but I had another issue when I changed WO status "Project Connections cannot be created for this account". I would like to know how to configure postings/accounts in order to finish work orders with operations and time report ? Is it required to set up a project cost/revenue element to use postings in Service and maintenance module ?Also, I don't understand what is the link between work orders and project because in my tests I never linked work orders with project activities, Regards,Nicolas

Hi All,In Apps 10, i can't make a direct issue of material from Maintenance Engineer>Technician Portal.The following errors are displayed: 'the location is not available for work order' or 'the inventory part in Stock does not exist'.But i can issue the same parts from Maintenance>Work Management>Execution>Execute Work TaskHas anyone faced this problem?Best Regards,António Santos 

Hi,I would like to group Historical Work Orders by the Cost Cent we have on the object. Is that possible?

We are implementing IFS Apps 10 - Aurena UPD 11 and we need to know the output from below 3 listed reports. However The Report 1 has the Input parameter as "Task Index Seq" which is not available in any of the screens OR through LOVs in input parameter and the Reports 2 & 3 are fetching blank outputs and doesn't provide feasibility to enter input parameters.Could you please provide the overview for below three reports in IFS Maintenance ;1- Work Task Index2 - Work Order Index3 - Work Order Operations IndexAppreciate the feedback if anyone has come across these reports.

Hi All,In the upgrade from APP8 to APP10, existing PM Actions and Work Orders were converted to the new Work Task method by creating a multiple Work Tasks with one individual Resource for every Tools and Facilities attached to the APP8 record. We would like to have one Work Task created with each of the Tools and Facilities added to the Resources tab. Is this possible? 

Hi All,I have the following error ('Transaction Date must have a value and cannot be a future date'), when a try to save a planned cost in IFSAPP 10 - My Work.Can someone fix the problem?Regards,Antonio Santos  

We have some users that have some issue with SSO. Unsure what it might be the problem here. The rest of the users dont have this issue. Any advice would be helpful. Thanks! 

Does anyone use the RCM toolkit mentioned in the IFS Online Documentation, help page?  

Request information  on the below queries on Capacity Planning of Resources.With respect to what parameters, the Schedule Capacity is defined as  Infinite Capacity or Finite Capacity in Resource ManagementWhat should be the ideal setup for Capacity Calculation Base among Group/Individual;For Resource Structure – Group/Individual ? For Resource Group – Group/Individual ? For Resource Individual - Group/Individual ?How Scheduled Capacity, Utilization Capacity and Adjusted Capacity are calculated against a Resource Group/Resource Individual. What are the information source for these capacities.How “Use HR Schedule” setup at Resource Individual will override parameters in the above questions.Thank you.

It is not possible to use the RMB option “Scrap Parts at Supplier” from a PO line for an object connected part when an active work order exists. PrerequisitesCreate an inventory part and create a supplier for purchase part record for the same. Allow external services for the same. Create an object and connect to an inventory part.Test PlanCreate a WO and enter above created object id. Create a task and add a return line for the part connected to the object. Receive the serial to the inventory. Create a requisition with order code 6 from the WO and create the PO. Release the PO and send the serial to supplier through the component CO. Return to the PO line and RMB, select Options for External Service Orders -> Scrap Parts at Supplier. You will get the error message, “There are active work order connected to equipment object”.

Would you please look at the order below and let me know if this might be a bug or standard functionalityI think the Total Contr Margin/Base circled in red is calculated as (255+230)*-1 = -485.00Should it be calculated as (255-230)*-1 = -25 ?  

Hi All, The simple scenario is returning the part in serial of the Object ID to Inventory.In Apps8 its simply done by Move Inventory to Serial RMB and wizard.What is the process for that in Apps10? Thanks & Best Regards,Nipun

Dear All,How can i change work task status to “Work Done” in Aurena Technician Portals\Maintenance Engineer?ThanksAntónio Santos

Hello,  Is it possible to connect an equipment (from maintenance module) to a Fixed Asset?And, if there’s changes in the equipment value, does it have any impact into the Fixed Asset? Thanks in advance Best regards 

Hi everyone,Do you know how to define a Functional Object as a Fixed Asset?Thanks for your help.Regards

Need to create a partial credit for an invoice that started in a task.  When we view the invoice preview to create a credit invoice, I can not change the quantity.  We have billed 100 hours but now want to credit 60 hours. Can you please let me know where can I change the quantity. 

Hi, All!Customer has the situation, when the route is generated through the several PM Actions.This is possible using the merge functionality.So, user has one work order containing many work tasks from different Pm Actions.For this route maintenance team has to ask for some vehicle to arrive all the equipment objects on the route.Assigning the vehicle to each task separately not looks like the good idea.Is there any approach to do such resource assignment for whole work order or for number of tasks not making a lot of clicks?May be there is another functionality to register vehicle (or any tools) usage in maintenance process for such routes?Or user can register the trip for the route and somehow assign the usage of company's or his own car?The main point here is to map the route with vehicle/tools usage.And, the usability of process also does matter.Thanks in advance!

A customer has just moved their PROD environment from an on premise servers to a cloud server, and their defined GIS Maps is not working.Error message from GIS Map Log:“No saved credentials foundproxyLayers = https://kart.customername.no/rest/services/hosted/P_A_Magasin/FeatureServer,  https://kart.customername.no/rest/services/hosted/P_A_Arbeidsordre/FeatureServer, “  and several other references.Have any others had the same issue?       

Hi All, In IFS Applications 10, when statuses are updated on Work Tasks the Work Order status does not follow the Work Tasks progress fully.​Work Order and Work Task statuses follow each other in the process, but not to status Finished. New functionality is added to let user decide if the Work Orders should get status Finished when all connected Work Tasks are set to status Finished or Cancelled.​ I would like to know whether there is a setting to change this behavior? Thanks & Best Regards,Nipun

Hi everyone, I would like your help regarding inventory part and fixed asset.My client purchases Fixed Assets and store it in warehouse. Then it is issued on Material Requisition if needed in the equipement structure and / or Maintenance can be performed on them while in warehouse.Do you know how to define an inventory part as a Fixed asset and as a Serial Object as well ?Thanks for your help.Regards