Hi Dinith,

With the new task management concept introduced in Apps10, the work is driven by the work tasks instead of the work order. Hence, the PM Action/Work description is not transferred to Work Order/Work Description. Instead, the “Work Description” details entered by the user on the PM Action (from the Prepare tab) are copied over to the “Long Description” field of the Work Order > Work Task.

Can you check whether Work task > Long description field contains the needed data ?

Best Regards,

Thilini

Hi @Dinith Pathirage 

This is the standard functionality of App 10.

In App 10, the main focus is on work task, not on work order.  In a scenario where you create several PM actions and group them in to generate a single work order, work task lines will be generated relevant to the PM actions under one work order. For an example if you create 4 PM actions with work descriptions, there are 4 work task created under one work order and in the work task you will be able to see the description that you have added in the PM actions in the field "Long description". All these task are created under one work order, hence in the work order, work description is kept blank.

Thanks & Regards,

Dilini

Hi @Thilini Kumarasinghe 

Thank you for the help given. Yes, Work task > Long description field contains the needed data.

Hi @Dilini Arandara 

Thank you for the information provided.