Assets (Asset Management)

Is anyone using Rental Management Module in the company on apps 10 or Aurena and wouldn’t mind in helping with the set up and processes, please? We are looking into using it within the company, but need to understand it fully, if it’s worth it… Thank you 

We have a Customer Order which has a Reservation, the Reservation triggers a Mobilisation Work Order to be Generated. We have a few Customer Orders where the reservation serial no needs to be amended but we cannot unreserve the CO due to the Linked Work Order and we are unable to Delete the WO as it is ‘Work Done’ with Time Transactions. How can we remove the WO linked to the CO so we can unreserve and reserve a new serial no? 

HiDo you known what is the field status in Objet list ( serial or functional) ?   Is it the same as Status in Type designation ? ThanksRegards

Hello ! I am having an issue searching for historical work orders. We are on apps9 and use the equipment object navigator to work with our equipment structure. When clicking a specific node in the object hierarchy, there’s a tab called “All Active WO” which will show all work orders for the object currently selected including all of its children. It would seem there is no “All Historical WO” tab, so if we’re trying to find historical WO about a specific level, we need to go through each children item individually which can be confusing and time consuming for end-user, creating a different experience when looking for “active” vs “historical” work orders. Is there a screen in IFS to easily look for an object and get a list of all the historical work order from itself and its children like the “All active WO” tab does on the navigator? 

Hi, Issue #1:In 22R2 I have noticed 3 errors that could be related one to another. I’m trying to execute a work order in maintenance module (Maintenance > Work Management > Preparation and Planning > Prepare Work Order), with an specific work task template (IT100-PUL). When I start the execution of the work task, in the tab Report Manual Costs, if I try to report the line from the section “Report Manual Costs from Work Task Planning” by editing the existing line, I have the error “Insufficient privileges”  I’ve checked my user privileges and seems they are all correct. In the console I got this:Application - CMD(1): function({"name":"GetReportCurrentDate(TaskSeq=$[TaskSeq])","projection":"WorkTaskExecutionHandling","bound":false})Application - CMD(1): > ReportTransactionDate := "2023-02-09T21:27:32Z"Application - CMD(1): Done WorkTaskPlannedOtherCosts_ReportQuantity_validateCommand.Application - POST: [object Object]- Toast titles are deprectaed. Title will not be displayed

Hi all,Can a product structure  be created or copied  from a functional object, equipment object navigator or serial object?

A shop order split was done and IFS moved the material to the first split order. Is this something new?

Please follow this pocess:Process 1IEE: set up a B2B-user and connect it to customerIEE: Connect a functional object to a customer (= default customer of the B2B-user)IEE: Connect document to the functional object (document class is enabled for B2B)B2B: log on with B2B user from aboveB2B: select the functional object where the document is connected in IEE and verify if the connected document exists => document which was connected in IEE does not existWhy is the connected document on the functional object not visible in IFS Aurena B2B?Other way around: Process 2B2B: connect a document to a functional objectIEE: select in frame functional object the object from above where the document was connected to in B2BIEE: verify if the document which was connected in B2B exists = it is available in the attachments => this is the expected resultWhy is process the document not visible?Thx for your support in advanceHarald

In a company A, there are two sites (Site1&Site2). The maint org. of Site1 create a fault report and the maint org. of site2 should execute. The two sites are two différent business units. What setup (Main org., resources,..) do I need to make this possible?

Is it possible to move the Tasks List from the Tasks Tab to a section under the General tab?I have tried this, but the list does not show the tasks for the current case. It does not show any tasks, or if I change the datasource, it displays all the tasks. Is this possible?  

Hi,Does anyone have an idea on the use and how the data are populated into the below 3 standard operational reports related to work order.Work Order Index Work Order Information Work Order Operation InformationYou can find these 3 reports in the list of Order Report option in IFS, however, there is no any search parameters and no data is getting into the report, just only the header/footer. I have tried different IFS environments, no data is getting into these reports.Does anyone know about any information for these 3 reports ? Any pre-requisites to be done for the data to be loaded into this. I have a thinking that these reports may be deprecated reports, or have issues but not identified maybe because customers are not using these reports.Any idea ? Best RegardsThushitha 

Hi all,Would you kindly advise if we can add Measurements into the Objects on Work Step level from the MWO App.? We are using the IFS MWO Service 10 and currently the ‘Measurements’ tab allows to set measurements on the Objects appear in the Work Task level. Many thanks for your kind feedback.  

I am trying to understand the pros and cons of the "Rename Part Number" function on the part serial record. I understand the value of being able to rename a serial number but how is the renaming part number function used responsibly? In industries that are engineering to order and where configuration management are critical to traceability and customer requirements, how is the renaming part number function used and controlled?

Case Management - Comments field capped to 4000 character is impairing use of case management. Cases updates and progression are logged in commentary and system does not have any other area where logging and display case updates and history. Case Management Journal is not an option to solve this. 

IFS cloud 22R2I was able to initiate the Ad hoc Work Reporting wizard and move to the stages but when I reach the Materials section, my attempts to populate the Part Availability for Issue Material section is not successful.I have tried several different combinations such as using the apply and reset buttons but I cannot seem to populate with any values. Has anyone successfully worked on this section ? Any tips to get this to work ? 

I have a work task with 2 assignments in status assigned. When i try to change the status of the work task to reported i get below information message:1. Information message. I expect it to change the status of all remaining assignments to completed.However, when i press OK i get this toaster message and status of assignments remains the same:2. Toaster message appearsI can change status on assignment if i only mark one line, but i cant multi select lines and change status.3. Possible to change status on one line4. But not possible to change status on 2 lines at the same time. Why cant i change the status on 2 lines at the same time? Tested in 22R2 SU4 https://ifs22r2costestlkp.rnd.ifsdevworld.com/ on Work task 582.  

I am in Resource Navigator in the correct Person group. I found the person and in their Connections > Employee tab I am trying to add their Employee Object. When I click on the add (+) it auto-populates the correct Employee ID but when I try to save it, it says “Employee XXXXX does not exist”… but I’m literally staring at the Employee Object. Screen shot below: 

Hi today IFS show me this error,  what i can do to resolve this isue. Best regards

Hi All,How do I change the operational status of my Serial Object? Situation: I have a demomachine which was already created as a Serial Object “RTI221202-002-000002”.The demomachine was sold to a customer “RTI-DIST-CUST-2” and placed under Superior SM Object Id “RTI-DIST-CUST-2-GROUP1”. Because of that sales the “Current Position” of the object is set to ‘Issued’. As a direct result the Operational Status is set to ‘Out of Operation’. But how can I change this? (Should I be able to change this??). (For Serial Objects with Current Position = “In Facility’ I am able to change the Operational Status.) According to below table the Current Position = ‘Issued’, and the Operational Status is always = “Out of Operation”.But I would like to be able to toggle this to know if a machine is still running @the customer… How does this work? best RegardsRoel P.S. additional question: how does the ‘Operational Status’ on the Serial Object link to the Operational Status in the WOrk Order and PM Basic D

Hi All,Screen name: Service and Maintenance > Equipment > Measurements > Measurement for ObjectThere was an error while executing the meter change. Say for example The ‘Total value’ is entered as 30000 on an old meter in place of 3000. We can see there is no option to mark it as an incorrect reading which is available for the regular Recorded Readings. What are the options to correct it?

We attempted to move a functional object from Site 1 to Site 2.However, after completing, it shows that the Object Site is still Site 1, but the Belongs To Site is Site 2.The PM’s stayed in Site 1.How do you move a piece of equipment so it also moves the Object Site?

One of my clients has requirement, on the same object user will define different PM Actions for 3 months, 6 months, 9 months, and 12 months. If 3 Months PM Action-WO is not finished, then 6 months PM Action-WO should not generate and display an error message “Unfinished work order already exists on PM Action XXXXX Revision 1”For this scenario, I’m using replacement functionality, configuring replacement on 6months for 3months, system is giving a warning message in the background jobs, but work order is generated despite the fact 3 months WO is not finished.My understanding is that use of replacement system shouldn’t generate WO for 6 months if WO-3 months is not finished , correct me if my understanding is incorrect or is it a bug.

HelloHow to set up incremental numbers for Functional Object?22R1 thank you

In IFS all the APIs that have been exposed with date/time indicate that it accepts the values in UTC. However when the date/time and is converted from a 3rd Party integration software, IFS appears to be storing the converted UTC value as it is in IFS.  Is there a separate API that reconverts this back to the local time? If no API for point 1, and if saves the value as it is, what is the impact with the offset value set on the site as its meant to indicate the timezone offset value based on the system time.

Cloud, Type Designation in Inventory Part vs Equipment Objects:I noticed that we have a field on Inventory Part named "Type Designation". My first thougt was: Great, now when I create a Serial Object from a serial tracked part then the "Type Designation" from Inventory Part will be inherited to the Serial Object! But no, it does not work like that! When I looked into it I noticed that the field on Inventory Part named "Type Designation" is a free text field, with a lenght of 25 characters.But in Functional Object and Serial Object we have a field Type Designation with a length of 30 characters, and this field Type Designation is connected to a list of value (Basic Data). So there are no functionality between these fields!I think it is confusing with two different fields, with the same label and no functionality between them! Or do I miss something here?