Assets (Asset Management)

Hi All!Few weeks ago, I couldn’t generate the WO of next line of PM if the status of the actual work task in “not completed”. Today I discover on Aurena V10 (UPD16 version) that I can generate all of the WO one by one without any restriction.Is that a new IFS rule on this object?Thank to all your advices

Hello!I’m a IFS user and I’would like to see all fault report generated inside my own site through the counters of maintenance engineer lobby.The main reason is to make easier for tehcnicians to follow up the task and to bring it to closed status.Thank you

How the AssetStartStop Event works in APM Module? Please advise.

Hello All.When I have a huge list in my maintenance plan (PM action), how can i hide the first row when the WO is finished. I want to see on the first row only the next one that required a WO to be generated.Thanks a lot

Hi Team, One of our customers had raised an issue with the flow of raising credit invoice for invoiced Customer order. The Customer order is work order connected and SEO type. In App8 For these kinds of invoices we create credit invoices by RMB on the customer invoice and selecting credit invoice. But in App10 for SEO type customer invoices we can’t raise credit invoices through customer invoice window. You have to do this through the invoice preview window by searching for the workorder and then RMB and selecting Credit lines. They have few concerns over this, 1.Finance users doesn’t necessarily have access to Work order windows to raise the credit invoice.2.Raised credit invoice create a new customer order. Which create two Customer order numbers for one scenario. This is how the system works as of now. I would be glad if someone could explain the reason why this is changed in APP10? Best Regards,Peshala

Anyone aware about default data generators for Object Classes in Asset Design Basics, please share some light.

How to create new data in the Serials table?

Hello,I am having difficulty understanding the combination of Failure Analysis Setup Navigator i.c.w. Fault Reporting. It was my initial understanding the FASN should we filled so mechanics would have a smarter/ filtered way of reporting causes.However, what I currently see, is all of the options. This does not seem to directly relate to each other. Could somebody please explain what I am doing wrong?Below a some screenshots;example Item Class: Measuring Equipment​​​​When creating a fault report I see all of the other fault types. While I only defined 2 fault types. The same applies for Causes and Symptoms. Thanks in advance

Equipment Object Navigator>All Objects shows a mix of functional and serial objects. I have added a custom field to the Serial Object entity and would like to display this in the All Objects list. How is that possible? Looking at the existing fields I often see Equipment_Object_API.Method as column name. Maybe someone can elaborate on this entity/view in general. Is the merging of Functional and Serial Object mainly done in the database view?

Does anyone have experience editing object connection services? I would like to create a new service to object connection. The new service is CRIM and we like to connect those records to IFS Business objects (WO, Equipment, …).

Hi, Trying to help customer but did not find any answer in documentation on what is the functionality behind in PM Action fields: -Test Point,-Test Number,-Alt Designation,-MaterialAre they MWO related fields and hence not mentioned in help. Also field definition missing.  

Hello We are trying to work with PM actions but our category objects cannot be connected to these actions. We service trains and the object is mostly a wagon which makes a vehicle. A wagon can be be moved to another vehicle of required.   Should we change our object type to make pm action work? Or is there a workaround? We are using apps 10 with a planned transition to Aurena next year.

hiDo you know why the total value is not incremented ? the parameter is accumulated ? I added a new unit measure : numeric Thanks Regards

How can you change the Object Level of a Functional Object?

Dear all,Is it possible to cancel a preliminairy invoice from a work order?I've got a situation where  a prelimanairy invoices is created from a work order. This invoice however is incorrect and needs to be cancelled.What is the best way to do that? RegardsRaymond

Is anyone using Rental Management Module in the company on apps 10 or Aurena and wouldn’t mind in helping with the set up and processes, please? We are looking into using it within the company, but need to understand it fully, if it’s worth it… Thank you 

We have a Customer Order which has a Reservation, the Reservation triggers a Mobilisation Work Order to be Generated. We have a few Customer Orders where the reservation serial no needs to be amended but we cannot unreserve the CO due to the Linked Work Order and we are unable to Delete the WO as it is ‘Work Done’ with Time Transactions. How can we remove the WO linked to the CO so we can unreserve and reserve a new serial no? 

HiDo you known what is the field status in Objet list ( serial or functional) ?   Is it the same as Status in Type designation ? ThanksRegards

Hello ! I am having an issue searching for historical work orders. We are on apps9 and use the equipment object navigator to work with our equipment structure. When clicking a specific node in the object hierarchy, there’s a tab called “All Active WO” which will show all work orders for the object currently selected including all of its children. It would seem there is no “All Historical WO” tab, so if we’re trying to find historical WO about a specific level, we need to go through each children item individually which can be confusing and time consuming for end-user, creating a different experience when looking for “active” vs “historical” work orders. Is there a screen in IFS to easily look for an object and get a list of all the historical work order from itself and its children like the “All active WO” tab does on the navigator? 

Hi, Issue #1:In 22R2 I have noticed 3 errors that could be related one to another. I’m trying to execute a work order in maintenance module (Maintenance > Work Management > Preparation and Planning > Prepare Work Order), with an specific work task template (IT100-PUL). When I start the execution of the work task, in the tab Report Manual Costs, if I try to report the line from the section “Report Manual Costs from Work Task Planning” by editing the existing line, I have the error “Insufficient privileges”  I’ve checked my user privileges and seems they are all correct. In the console I got this:Application - CMD(1): function({"name":"GetReportCurrentDate(TaskSeq=$[TaskSeq])","projection":"WorkTaskExecutionHandling","bound":false})Application - CMD(1): > ReportTransactionDate := "2023-02-09T21:27:32Z"Application - CMD(1): Done WorkTaskPlannedOtherCosts_ReportQuantity_validateCommand.Application - POST: [object Object]- Toast titles are deprectaed. Title will not be displayed

Hi all,Can a product structure  be created or copied  from a functional object, equipment object navigator or serial object?

A shop order split was done and IFS moved the material to the first split order. Is this something new?

Please follow this pocess:Process 1IEE: set up a B2B-user and connect it to customerIEE: Connect a functional object to a customer (= default customer of the B2B-user)IEE: Connect document to the functional object (document class is enabled for B2B)B2B: log on with B2B user from aboveB2B: select the functional object where the document is connected in IEE and verify if the connected document exists => document which was connected in IEE does not existWhy is the connected document on the functional object not visible in IFS Aurena B2B?Other way around: Process 2B2B: connect a document to a functional objectIEE: select in frame functional object the object from above where the document was connected to in B2BIEE: verify if the document which was connected in B2B exists = it is available in the attachments => this is the expected resultWhy is process the document not visible?Thx for your support in advanceHarald

In a company A, there are two sites (Site1&Site2). The maint org. of Site1 create a fault report and the maint org. of site2 should execute. The two sites are two différent business units. What setup (Main org., resources,..) do I need to make this possible?

Is it possible to move the Tasks List from the Tasks Tab to a section under the General tab?I have tried this, but the list does not show the tasks for the current case. It does not show any tasks, or if I change the datasource, it displays all the tasks. Is this possible?