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How can we trace components being sent out for repair when the  components were received as one asset 

Here is my scenario 

I generated one RMA for a valve assembly - the Valve assembly was then received for repair 

We do not know what the valve assembly requires  hence why the customer is sending it in for assessment / repair 

once the valve assembly is assessed a few components of this assembly need to be sent out for Repair

 

 

EX:

Generic part # 3454365677   was received  under RMA X112233 - 

It is now received and placed in our inventory under customer owned 

WO is generated “ 12345 

The valve is then assessed  and  a few components of this assembly need to be sent out for Repair

How are we able  trace components received under one asset better yet how can we tie in those components to the main Generic part originally received ?

 

 

@French39 ,

After assessment, you can do the below steps against the same work order to complete the repair of components. Therefore you can use work order no to trace the components back to main assemblies.

  1. Return the components which need to be sent out to repair into inventory as customer owned 
  2. Create a purchase requisition with order code 6 (external service) and add these components as lines, then complete the external servicing process.
  3. Create a material requisition and add the repaired components and issue.
  4. Complete the work order and send the value assembly back to customer.

You can skip step 1 & 3, if you choose to handle the components as non-inventory 

 

Hope this helps!!

 

Regards,

Mithun K V 

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