Service (Touch Apps, MWO, MRO)

hwilkieDo Gooder (Customer)

Work Order Budget Tab - Planned Cost/Planned Revenue

We are now using the Service Quotation functionality. Upon accepting a Service Quotation this will generate a work order with pre-populate information, including budget costs/revenue. Within the Budget tab of the work order both Planned Cost and Planned Revenue fields are populated with data. I would like to use these tabs on some quick reports, however when I query the WORK_ORDER_BUDGET_TAB these fields do not appear. Below is the Systems info page whilst on the Budget tab of a work order. The second screenshot is the table itself. Any ideas how to get access to these two fields?

1682

3 years ago

tharindukshanSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

How to silently print a report and check-in that to document management

Hi,I am working the purchase order screen and introduced a new command. When the user click this command a report should generate for the purchase order and automatically check-in that to document management. (Here print dialog is not opening)How to achieve this in the server side?Regards,Tharindu

110712

3 years ago

nickzSuperhero (Employee)

asked in Service (Touch Apps, MWO, MRO)

UI Differing behaviour between Web and Smart client?

We have an issue raised from a customer.They have made a simple config to the ‘Part Search Screen’.They want the ‘Price Type’ on the ‘Part Financials’ tab to default to option ‘2’From the UI they’ve simply set the value (see image). The makes the web client work, but doesn;t affect the Smart client. Why, and what needs to be configured to make this work?

1503

3 years ago

Bertrand DoussetSuperhero (Employee)

asked in Service (Touch Apps, MWO, MRO)

Wrong airworthiness regulation codes

Hi,In the release certificates flow, two system-defined airworthiness regulation codes are wrong since a while :. JAR_145 is obsolete since EASA was created. PART_M-145.A.50 is wrong : only Part 145 is relevant here, Part M is related to a Continuous Airworthiness Maintenance Organisation (CAMO). It must be PART_145.A.50Case G2037603-A is still open in LCS to handle it..

361

3 years ago

tharindukshanSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

How to create a .zip file from attachments in the Document Revisions screen in Aurena

Hi,I want to create a .zip file from some of the attachments in Document Revisions screen using a JAVA code and opening an Outlook mail by adding that .zip file as an attachment.Since Aurena agent only allows one file at a time, how to implement this functionality for multiple files using a JAVA code in a projection in Aurena?Any suggestions?ThanksRegards,Tharindu

2045

3 years ago

AstewartDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Doc Text - IFS Report Designer - IFS 9

We are currently using IFS Report Designer for IFS9 and would like to use Doc Text to pull in messages automatically. Is there a way to have DOC Text automatically get pulled into a sales quotation for reports instead of adding it to each order manually?

1031

3 years ago

tecsrikamSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Scanit for IFS 8 IOS

Hi All,Do we have similar app like scanit which is available for android/playstore in Appstore/IOS which support IFS 8 SP2. Regards,Sri

511

3 years ago

holaeDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

More than one person seeing Laser Checks in Report Archive.

We are looking to have more than one person see a report in Report Archive. Examples: Purchas Order, Laser Checks. With the current at home work situation for many people, we have people creating reports at home and another printing the checks in the office. Any ideas for a way to do this? Thank you in advance for assistance,Andrea Ellis

1315

3 years ago

ProGeoffSDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

PSO App Param Values

In the PSO app params, some numeric values have a prefix PT and some do not. How do I know when that prefix needs to be used and what does it stand for?

642

3 years ago

niharikasherigarDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Difference between Generating and Usable Document Repository

Hello, We’re running the IFS Change Document Repository process in IFS Apps 9. In the ‘Move from Repository’ dropdown, it shows only those repositories that have status set to Usable. Similarly, in the ‘Move to Repository’ dropdown, it shows only those repositories that have status set to Generating. What is the meaning of a Usable vs a Generating repository?

1132

3 years ago

jbernardoHero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Integration Schedule - Red Lights - Wont Run

Not sure what triggered this but all the lights in the monitor schedule screen have turned red. If i click Run Now they will run and generate the appropriate results. However we need these to run automatically as scheduled.Made sure all appropriate services were running on the server.The “Next Run” shows as yesterday Appreciate the help!

2142

3 years ago

BjonesSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Document Classes on Project-limiting

Can you limit what document classes can be seen on a project? Is this something that is possibly flagged when creating the Doc Class?

571

3 years ago

TERKRTISidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

JTTask object type in Document Access

Hi After upgrading to APPS 10, we see that some document revisions have a new set of access lines with object Type = JTTask. I understand that this relates to Work Tasks and that the document is attached to a work task. However, I am not sure what this access lines does EXACTLY and which users will be granted access to the document based on that access line: BR Kristian

1161

3 years ago

TheBestBirthDo Gooder

asked in Service (Touch Apps, MWO, MRO)

How to fetch files for a dynamic list of documents

Hello everyone, I am new here and hope to get some help on my issue i need to download files for a dynamic list of docs + specific revision mentioned in that list. all in one go. can you please guide me how to do so? what is important here is to perform this job inside IFS and not using any other 3rd party Excel macros and such. BTW ( using IFS 8 )

831

3 years ago

CUCSOLUTIONSSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Use of pictures in reporting

We use Tableau for IFS reporting and are looking to leverage the use of photos taken in the field to records and display damages to property.We want to setup a repository to store these pictures and I see during configurations of IFS you can change the document file directory. Is it possible to point this file directory to a network resource? if so, can photos taken and uploaded from the mobile eform be saved in the same document file directory?Anyone have experience setting this up?We are using APPS9 UD14 with mobile work orders and eforms.Thank you

1091

3 years ago

suolnoDo Gooder (Employee)

asked in Service (Touch Apps, MWO, MRO)

Custom Menu conditions in Approvals window

Hi, I have created a custom menu to be used on the document approval steps, both in Document Revision window and Approvals window. The customer only wants this menu option to be displayed when certain document classes is used. I see there is a field for “Object Key” in the Custom Menu Condition Manager (see picture). Can I use this to set a condition for document class(es)? If so, can anyone explain me how to? :) BR, Susanne

1961

3 years ago

HIMILKDo Gooder (Employee)

asked in Service (Touch Apps, MWO, MRO)

Change Document Repository Path

In the LU: EDM Basic - Repositories we are not able to change the values in the Path field. We wish to change where we store the documents in our PROD database. But when we copy PROD to TEST, we want to be able to change them in TEST so that our TEST writes to the PROD files. Also trying to do this calling the EDM_LOCATION_API.Modify() does not work. It says that the field can not be modified.Is there any possible way to achieve this and if so, what kind of impact if would have on uploaded files?I hope somebody can give us a word of advise on this matter.Your help is much appreciated.

5176

3 years ago

csandersSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Passing params from Print button in Smart Client

Hello,I’ve edited the Service Contract client report and added a Version parameter because when we use the Print button in the Smart Client it will include all versions of the contract and not just the one we’re looking at.If I run the report from the Reports screen everything comes out as expected. If a Version was specified it only shows the one version in the report, otherwise it will include all versions.Now I’m just trying to figure out how to configure the print button in the UI Designer to pass contract.contract_version as a parameter along with contract.contract_id to generate the report.Any suggestions?Thanks!

1061

3 years ago

cjohnsonSuperhero (Customer)

asked in Service (Touch Apps, MWO, MRO)

PM calendar generation scheduled task

Hello all, I’m attempting to setup a scheduled task to generate calendar based PMs and I’m having an issue setting up a date range. I would like the task to generate PMs for the upcoming week, so as not to create numerous unnecessary Work Orders. When I tried to specify a variable as I would in other fields, I received an error that I could not use that expression. My question is how to specify a rolling time period for generation? If you did not do this, would it not create numerous Work Orders, essentially for the entire Maintenance Plan?Any help would be greatly appreciated!

3673

3 years ago

NickPorterSuperhero (Customer)

asked in Service (Touch Apps, MWO, MRO)

User security issue with ScanIt app on barcode handhelds

We have run into a security issue when testing barcode scanning with our Zebra MC93 Android-based Scan Guns. These need to use the Scan It mobile app for Apps10. Wondering if anyone else has seen or resolved the same issue? We have configured the touch apps server to use AD Authentication as required for using the Android apps. The issue we have is multiple users use the scanner devices in the warehouses. This creates several problems:Each user when using one of the scanners for the first time needs to create an account in the Account Manager app. This requires the System ID and the full path to the touch apps server to be entered. Once these profiles are setup (after being directed to our One Login page and entering their AD account and password) the username and password seem to be stored in perpetuity – there is no option on the handheld ScanIt app for users to logout, and no requirement to ever login again. This means anyone can transact under any profile that has been saved on

8876

3 years ago

MbourretDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Document access

Hi folks,I need to grant access to several documents(>1500), is there an efficient way of emulating what can done on a per document basis in Document Revision>Access tab. I already tried to add the users in a Person Group and then add the Group in the Access Template for all document types, but seems like it only works for new document, not existing ones. Thanks in advance !

2302

3 years ago

cjohnsonSuperhero (Customer)

asked in Service (Touch Apps, MWO, MRO)

Open attached media automatically

Hello, I have been configuring work guidelines with the Subtask functions and I am looking to add some automation if possible. Essentially my goal is to attach a media image of a part to a routing work guideline and create a Subtask Sign Off requirement that the attached media be viewed. I am curious if it is possible to automatically launch an attached media image, or to enforce that a user view the image? I was not able find anything in the IFS help or on the community regarding this capability. Below is an example of the attached media image on Shop Floor Workbench I am hoping to have opened automatically. Any help would be greatly appreciated. Thank you!

931

3 years ago

VABALKDo Gooder (Employee)

asked in Service (Touch Apps, MWO, MRO)

Setting up Document Distribution e-mail notification

I’m trying to setup e-mail notifications in Document Distribution.But once document distribution is executed, nothing happens, there is not even a record under “Application Messages”.I’m I missing something? Please help. According to help documents following setup is complete.The user ID you logged with must be connected to a person in Persons window. The persons who are inserted into the document distribution list must be registered in the Persons window. You must have selected one or more documents before using the menu option for document distribution. If you are using e-mail notification as the distribution method, the appropriate e-mail address(es) must be registered in the Person /Comm.Method tab.Also IFS _CONNECT is properly configured and works fine sending emails with other event actions.

2641

3 years ago

malik.sallyHero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Document Attachments and Object Transformation in Aurena

Hi All,I need some assistance from the wider audience, to figure out a way in Aurena to connect documents to line level items.Background - Apps 10 upd 9 (going on to 11 pretty soon), 100% Aurena usage intended , as still in implementation stage some tasks are done in IFS EE.What configurations are required to enable line level document attachments in Aurena? (ex: Purchase Requisition Line)Currently the settings are as follows;How do we attach a document on line level in Aurena ?( ex.Purchase Requisition Lines). When a document is attached while the PR line is select, the document still gets attached to the Purchase Requisition Header section. In IFS EE, we select the PR line that we need the document attached and a drag and drop to the document pane does the job. I can’t find a way to do this in Aurena. Object Transformation doesn’t show up on line level. How can this be enabled. Ex: Purchase Part has a document attached. Object Connection Transformation is enabled to show Purchase Par

6602

3 years ago

chfmartinezdDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Equipment object out of operation and PM still active

When changing an equipment object to Out of Operation, is there any way to automate obsoleting the PM’s actions associated with the object? Or to at least be warned that PM Actions are still active?

891

3 years ago

Page 61 / 77

Service (Touch Apps, MWO, MRO)

Badges

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded